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Sutton Ford

(5,248 reviews)
Visit Sutton Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–4:30pm
Tuesday 9:00am–8:00pm 7:00am–4:30pm
Wednesday 9:00am–8:00pm 7:00am–4:30pm
Thursday 9:00am–8:00pm 7:00am–4:30pm
Friday 9:00am–8:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (708) 248-8896 (708) 248-8896
Used (708) 300-3341 (708) 300-3341
Service (708) 300-3330 (708) 300-3330

Reviews

(5,248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutton Ford from DealerRater.

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first oil change The Works

I got my oil changed for the first time at the quick lane. Normally i go to Grease Monkey. So i get the works oil change done on 2-11-2020. The service was mediocre. I say that because two days later my low windshield fluid indicator came on. We dont mind paying the extra money for the works. But when we do we want better service than this. As a customer you shouldnt worry about a thing when you pay for the works. Nevertheless i got a coupon for a cheaper price for the works. but at the time of service the young lady didnt mention anything about it. Hopefully I can resolve this soon. Im not satisfied with my service at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The friendliest dealership I’ve EVER done business with !...

The friendliest dealership I’ve EVER done business with ! Extremely satisfied with the service Anita Sutton provided. My overall experience was nothing below great ! Thanks...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Tavis Johnson & Tiffany Walker was great, I really...

Tavis Johnson & Tiffany Walker was great, I really appreciate the help. My truck is nice and clean. I’m so happy. Thank You very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Most helpful Service Team!!! I will recommend Sutton Ford...

Most helpful Service Team!!! I will recommend Sutton Ford based upon my excellent customer experience during this visit. Highly qualified service team. Keep up the great job!!! AAAAA+++++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My suv and car

Because u all are to high my wife brought her car from but I went to another dealer they had great prices on there suv

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very satisfied with the customer service that I received....

Very satisfied with the customer service that I received. Had to get my schedule oil changed The wait wasn’t long and I was kept updated on the progress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I just love Melissa and the Lincoln team. They are...

I just love Melissa and the Lincoln team. They are always eager to serve the customer day and night and through all electronic devices to get the job done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My salesperson was professional and courteous. I m happy...

My salesperson was professional and courteous. I m happy with my perchase, she has contacted for any problem that l may have had. I am satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I WAS SATISFIED WITH THE TIMELY MANNER IN WHICH MY...

I WAS SATISFIED WITH THE TIMELY MANNER IN WHICH MY VEHICAL WAS REPAIRED AND RETURNED , AND THE COURTESY AND PROFESSIONALISM THAT IS ALWAYS SHOWN TO ME

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Ease of appointment, friendly service by all personnel....

Ease of appointment, friendly service by all personnel. Quick service. Explanation of service reguired and cost. Advised of washing of auto when weather conditions improve. Invitation to return for any other service requirements.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.