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Sutton Ford

(5,248 reviews)
Visit Sutton Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–4:30pm
Tuesday 9:00am–8:00pm 7:00am–4:30pm
Wednesday 9:00am–8:00pm 7:00am–4:30pm
Thursday 9:00am–8:00pm 7:00am–4:30pm
Friday 9:00am–8:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (708) 248-8896 (708) 248-8896
Used (708) 300-3341 (708) 300-3341
Service (708) 300-3330 (708) 300-3330

Reviews

(5,248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutton Ford from DealerRater.

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It was a quick and easy buying experience and it makes a...

It was a quick and easy buying experience and it makes a first time buyer think highly of the place. I would for sure come back if I’m to by another car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Purchased my vehicle there 15 years ago and they always...

Purchased my vehicle there 15 years ago and they always conduct my maintenance and repairs. Always honest and upfront about costs and I wouldn’t trust any other place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Your team was awesome and jill was great as alway I...

Your team was awesome and jill was great as alway I thank you and will be back for service again thank you thank you thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Erick was fantastic and very attentive and knowledgeable....

Erick was fantastic and very attentive and knowledgeable. He up dated in my vehicle through out the days and explained what their findings were I appreciate Erick and Sutton Ford I forget the front deck person that handled oil changes minor issues o should be ashamed because she has done the same as Erick and I’m a fan of both. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Service writer was great . The service that I...

The Service writer was great . The service that I received was not good at all .I was very disappointed in service that I received here .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Curtious and good service! Additional service suggestions...

Curtious and good service! Additional service suggestions were offered with options for addressing the issues. The wait time was kept acceptable. Very satisfied with the feel of the car after service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very unhappy I’m just mad as xxxx , every time I went to...

Very unhappy I’m just mad as xxxx , every time I went to try and explain the way my car was acting Melissa got up tight

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

As always very please with my serviceI will be CONTINUE...

As always very please with my service I will be CONTINUE to bring my vehicle and REFERREING MY FAMILY AND FRIENDS. THANKS TO THE SUTTON FAMILY.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jamie Vasquez was excellent expert in service. He was...

Jamie Vasquez was excellent expert in service. He was very good in selection of the proper bug guard for the front of my F-150. Great job!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding service as usual. Because of the wonderful...

Outstanding service as usual. Because of the wonderful customer service and as well as Jillian's professionalism, I don't mind driving to Sutton for service from afar.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.