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Sutton Ford

(5,248 reviews)
Visit Sutton Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–4:30pm
Tuesday 9:00am–8:00pm 7:00am–4:30pm
Wednesday 9:00am–8:00pm 7:00am–4:30pm
Thursday 9:00am–8:00pm 7:00am–4:30pm
Friday 9:00am–8:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (708) 248-8896 (708) 248-8896
Used (708) 300-3341 (708) 300-3341
Service (708) 300-3330 (708) 300-3330

Reviews

(5,248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutton Ford from DealerRater.

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Service was quick and reliable; the service person was...

Service was quick and reliable; the service person was very polite and communicated concerns well. They actually took me to the service person to show me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everything went real nice , fast and easy, but after 100...

Everything went real nice , fast and easy, but after 100 miles, I need an oil change! Really?? The woman at the information desk needs a different job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The service was great just as it is everytime i get the...

The service was great just as it is everytime i get the oil changed. Eric does an outstanding job and knows his business. Great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent service bring my car back all the time to see...

Excellent service bring my car back all the time to see Dave service writerI’ll bring a lot of my car is in for service today

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Sutton Ford continues to exceed my expectations every...

Sutton Ford continues to exceed my expectations every time I have a service Need. The service and parts departments are world class. Please keep up the good work!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service! Truly thankful for the repairs on my...

Excellent service! Truly thankful for the repairs on my vehicle you all provided! It feels great to have my mirror and my heat working again! Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Brian at the service desk was awesome poor guy was...

Brian at the service desk was awesome poor guy was working by himself and still had a positive attitude my car was also in excellent condition

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dave Pleckham was absolutely amazing! I'll definitely...

Dave Pleckham was absolutely amazing! I'll definitely bring my vehicle here again and I highly recommend Sutton Ford-Lincon's service department to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

You guys did a great job on my repair service. My repair...

You guys did a great job on my repair service. My repair person melissa kept me informed on what was going on. Great job!!! Pleased with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

An absolute pleasure to work with. My family can’t thank...

An absolute pleasure to work with. My family can’t thank Anita or Michael enough. Anita was very patient and professional even with my two young rambunctious children wrecking havoc on the dealership. She went the extra mile to make sure my wife was comfortable and knowledgeable about her new car. From my first conversation with Michael trying to locate the exact Explorer we wanted to meeting him in person to finish up the final details he went over the top with professionalism. In this day in age there is such a bad stigma about the car buying process. I’m here to tell you Anita and Michael quickly changed my impression of that. You have a customer for life thank you both for your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.