Reviews
5000 mile check up
stopped by for our 5ooo mile checkup. Fast service. 'Very pleased with the dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
MOTHER (MOM)
This is my Son's vehicle but I was satisfied with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome!!!
Jen is so nice and professional. Love her. My car was done quickly and with a wash!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Service
I had a good experience working with the service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rock and a Hard Place
This Sales Consultant was amazing and took all the anxiety i felt about making a deal for my new vehicle. I just wanted to again say thank you for making everything easy on someone like me who doesn't know much about new cars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly folks, long wait for basic paperwork
I did a custom order of my 2015 F-150 through Robert Horne. The entire process went as smoothly as possible from agreeing upon a price and preliminary trade-in valuation, to placing the order, waiting for the order and then delivery. There were no surprises. All is not perfect however, forcing the customer to wait around while paperwork preliminaries are dealt with BEFORE the finance man are pretty crazy. The little hand written notes to sign are very unprofessional make me feel like I am working with a greasy used car salesman. I realize this seems to be the culture around the entire valley and I have been in dealerships where this was MUCH worse but it really needs to change. Especially when the customer has already sealed the deal 3 months prior and this is simply the payment and delivery phase.
- Customer service 2.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike Fackler
service completed in a timely matter & at a very reasonable price, thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Geat cusyomer service.
My oil change service was completely quickly and professionally.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
REPAIRS ON 2008 FORD FOCUS
I HAVE A 2008 FORD FOCUS. DAVID DUVALL, SERVICE ADVISOR, IS ALWAYS HONEST WITH ME AMD THIS TIME I HAD MY AIR CONDITIONING CHECKED AND REPAIRED AND PURCHASED A NEW BATTERY. THE SERVICES WERE GREAT, AS USUAL.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service area
i brought my truck in to get a noise checked out. The woman in the service area was very polite and kind. The mechanic who checked my truck was also nice. Thank you for great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
