Reviews
Needed Tires
My vehicle required new tires and the service department went above and beyond to help me out. I was in and out without any problem and I would most likely use them again in the future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
fixing someone's mistake
This was an issue with poor repair done with another repair facility. Roy worked with the insurance adjuster to get the repairs done correctly. The car was ready 2 days ahead if schedule.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Got Me a New F 250
Low pressure, I did not feel compelled to make any choice but what I needed to make.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Takes too long
Over 4 hrs start to finish, a little too much time out of a busy schedule, u should at least feed people if it takes this long
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Perfect Robert ford Horne experience
Service was quick and nice to have a clean car afterwards.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
My truck is happy! I was able to walk in without an appointment. There was coffee, television, and popcorn. But the best part, they rotated my tires for free and gave me a car wash too.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service and attitude
The young man that helped us was very, very nice and knowledgable. It is always a pleasure going there for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Roy from service
Roy was great. He made sure that I received the best possible service on my f150
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
We purchased a slightly used Escape that had keyless entry but the original owner didn't leave the original code. Horne found it for us fairly inexpensively, showed us how to use it and even washed the car.They did a good job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealer, great staff
Purchased a Ford Explorer. Staff is vey knowledgable of the trim and features. Easy process to buy and finance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase