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Fred Anderson Toyota of Sanford

(2,276 reviews)
Visit Fred Anderson Toyota of Sanford
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (919) 842-3750 (919) 842-3750
Used (919) 842-3752 (919) 842-3752
Service (919) 842-3013 (919) 842-3013

Reviews

(2,276 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Toyota of Sanford from DealerRater.

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Aaron did a good job working to fine the vehicle we were...

Aaron did a good job working to fine the vehicle we were looking for and used a good low pressure approach and met our request for a fair price!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback of Fred Anderson Toyota of Sanford! We look forward to your next visit! Take care!

As always, service and staff were top notch. will be...

As always, service and staff were top notch. will be going back for my next routine service. They always "run the car through the sprinkler" for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind words and this wonderful review of Fred Anderson Toyota of Sanford! We hope to see you soon!

They were great! They helped us find what we wanted and...

They were great! They helped us find what we wanted and continue to call to check on how the new car is working. We were Abe to fill out quite a bit before we had to sit

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with Fred Anderson Toyota of Sanford! We do hope we can be of assistance in the future. Take care!

I’ve had several major repairs on a Siena purchased at...

I’ve had several major repairs on a Siena purchased at Fred Anderson. They never have a loaner vehicle and it’s a car lot.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello there, we'd like to get more details about this and aim to improve. Please call General Manager Greg Davison at 919.895.6516 at your earliest convenience. Thank you.

Marco Lopez was terrific. He helped with all my concerns...

Marco Lopez was terrific. He helped with all my concerns and got the deal done in a timely manner. Very professional attitude matched with experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy you found Marco to be so supportive during your experience here at Fred Anderson Toyota of Sanford. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Excellent service. The technicians noticed that our...

Excellent service. The technicians noticed that our alignment was out of line when we went in for a routine visit. The service department was able to get us all taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Sean, we here at Fred Anderson Toyota of Sanford are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out.

This is the most wonderful and caring dealership in the...

This is the most wonderful and caring dealership in the Harnett-Lee County area in my opinion. They go above and beyond to help their service customers. Chan Coleman and Brian Elder are my heroes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so happy to read such a great review about Fred Anderson Toyota of Sanford! Thank you for letting our team know how we did. We look forward to helping again in the future. Take care!

Fast and reliable service...service manager was helpful,...

Fast and reliable service...service manager was helpful, friendly. The work done on my car was expedite and reasonably priced. well done & I will be coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Keith, thank you for rating Fred Anderson Toyota of Sanford so highly! We're looking forward to your next visit with us. Take care!

I would recommend Fred Anderson Toyota of Sanford to...

I would recommend Fred Anderson Toyota of Sanford to anyone and everyone. The customer service was beyond amazing and anything I was used to or expecting. The staff there is extremely friendly and inviting, I appreciate everything they did for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team here at Fred Anderson Toyota of Sanford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great buying experience, and first class service during...

Great buying experience, and first class service during the purchase of my new vehicle. Mr. Covington was attentive to my requests, and extremely knowledgeable about all aspects during my visit. Thanks for a 1st Class buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team here at Fred Anderson Toyota of Sanford! Thank you so much again for your feedback! We hope you have a great day!