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Fred Anderson Toyota of Sanford

(2,276 reviews)
Visit Fred Anderson Toyota of Sanford
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (919) 842-3750 (919) 842-3750
Used (919) 842-3752 (919) 842-3752
Service (919) 842-3013 (919) 842-3013

Reviews

(2,276 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Toyota of Sanford from DealerRater.

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We worked with salesman, Aaron Murchison who was very...

We worked with salesman, Aaron Murchison who was very professional and informative. We had selected two online and he was able to see that we were able to purchase one of them. Aaron was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Helentharrington, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Toyota of Sanford! We sincerely thank you for the positive review and look forward to seeing you again soon!

I was in the market for a Prius Prime, Limited. The car...

I was in the market for a Prius Prime, Limited. The car is not easy to find. My salesman let me know they had one and worked out a good deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so happy the team here at Fred Anderson Toyota of Sanford was able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

Your service has dramatically improved since I bought my...

Your service has dramatically improved since I bought my Toyota Camry from you. The one thing I would like to suggest is you find a better way to make sure your people follow through on what the customer has asked for. Every time I've come to you this problem has occurred. This time I asked for an oil change, replace a tire air valve and a car wash. The oil change occurred and the car was washed but I had to specifically request they go back and take care of the same tire repeatedly losing air problem. This is a new tire I bought from you so naturally I thought it was an air valve problem. They insisted I had a nail in my tire and refused to check the air valve. I will watch and see if the tire continues to lose air. Thank you for asking for my assessment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your feedback of Fred Anderson Toyota of Sanford. If you have any further questions, please give us a call. We're always happy to help!

Quick and great greeting when arriving on the lot....

Quick and great greeting when arriving on the lot. Salesman knowledgeable of vehicles. Had vehicle ready to go when I arrived the following day. GREAT SERVICE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there! We're so happy the team here at Fred Anderson Toyota of Sanford was able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

I arrived at my appointment time and was greeted by a...

I arrived at my appointment time and was greeted by a very friendly young man. I explained that I needed a 5000 mile service. My vehicle was completed before i expected it to be done. Everyone at the dealership was extremely professional and nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, we here at Fred Anderson Toyota of Sanford are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

Serviced the truck, changed the oil. Left the oil plug...

Serviced the truck, changed the oil. Left the oil plug loose. Had to take back again the 2nd day to tighten plug and add oil.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Tim, we appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Sanford. We do hope we can be of assistance in the future. Take care!

Very Friendly and customer oriented. Always dependable...

Very Friendly and customer oriented. Always dependable and they work hard to get you in and out in a timely manner. I had major repairs done and they provided shuttle service. They truly get it....they always make the customer their #1 priority!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mcveigh, reviews like this give us motivation and help us ensure we provide the high-quality care expected here at Fred Anderson Toyota of Sanford. Please let us know if there is anything else we can do for you; we are more than happy to help!

The whole team is awesome! I had a great experience from...

The whole team is awesome! I had a great experience from start to finish. I brought my car in for service, and I'm pretty sure that I'll be buying my next car from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thanks for your praise and kind comments about the team at Fred Anderson Toyota of Sanford. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Dealer response

Thanks for your praise and kind comments about the team at Fred Anderson Toyota of Sanford. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Everyone at this service department is friendly and...

Everyone at this service department is friendly and helpful. The service was excellent and the waiting room was comfortable with lots of outlets to plug a computer into. The only thing that will be even better than that is for the donuts to return!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Ckizer, thank you for taking the time to leave a review for us at Fred Anderson Toyota of Sanford. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

Very clean and friendly environment. I brought my car in...

Very clean and friendly environment. I brought my car in for a service and was out in no time. Everyone was very helpful and I will be coming back!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Your wonderful feedback and rating of Fred Anderson Toyota of Sanford mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!