Reviews
Recall repair
Great experience as usual. Tyler made all transaction smooth, the recall and the promotional oil change.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Maria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Drive safe, and we'll see you on the road.
The dealer D'Andre was extremely helpful and kind,
The dealer D'Andre was extremely helpful and kind, friendly, amazing, excellent service thank you !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jeune, we're happy you found our staff to be so supportive during your experience here at BMW of Las Vegas. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service very impressive I have no issues at all,
Great service very impressive I have no issues at all, ready to drive good work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
See Joe C for service at BMW of Las Vegas!
Joe C is the best! He's very thorough and honest! Always takes care of me... Kwasi A
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for your kind words and this wonderful review! If you ever need help, just give us a call. Happy motoring!
I came in for a tire assessment and realignment.
I came in for a tire assessment and realignment. My service rep, Lexi was friendly and took care of me promptly. She assisted me with a shuttle from and back to the dealership. She was also thorough in explaining the report. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Love my Z4.
Love my Z4. Great dealership, very thorough, informative and accommodating. The very best customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Excellent
Amin makes my purchase feel?s satisfied, he was very courteous, professional, patient and knowledgeable. I will be back when my lease expired. Thank you very much for Amin, he helped me get my car and i loved my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Agnes, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Robert marshall
After I entered the waiting room, I waited about 15 minutes before being recognized by the service agent. At the time I requested a loaner, which I was entitled, the Agent said none were available and offered a ride home ,which l accepted. The Agent said he would have one available in a few minutes. After an hour or more of waiting, the Agent did not offer a ride, but a work order. Because he lied to me about the ride and made me wait so long, I refused the work order in the amount of $2,700, and decided to go to BMW of HENDERSON, for the repair, isn?t competition great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Robert, thank you for bringing this matter to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 570-0279 -- we hope to hear from you soon.
Service
Joe has been my absolute best service advisor. He is always available when I call or text him. He communicates well with me and always has me in and out of the dealership as quickly as possible. I have never had to sit around waiting for him to have time to assist me. He cares about his customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for your kind review; we are happy to pass along your comments to Joe here at BMW of Las Vegas! If you ever need help, just give us a call. Happy motoring!
Very kind, friendly, and diligent with my engine
Very kind, friendly, and diligent with my engine replacement. Joe Monaco was most excellent in communicating with me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!