2020 Jeep Gladiator consumer reviews

$33,545 starting MSRP
side view of 2020 Gladiator Jeep
88% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior design 4.7
  • Performance 4.6
  • Value for the money 4.2
  • Exterior styling 4.8
  • Reliability 4.6
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best truck ever

Upgraded from a 2 door JK. What a difference. Way nicer and much more comfortable as a daily driver. This truck is a beast. Never worry about going off road. Did add a Winch just to be safe.


Awesome gladiator

First off those of you thinking this is going to be like driving a car you're in for a big mistake. I love it, I got the Rubicon model so I know I can wheel in confidence, everything is very nice and works well.


Stay Fat Away

Stay away from purchasing a gladiator. These vehicles will offer you one problem after another with no help from the dealer or the manufacture. When they can’t fix a problem and you ask questions, they just stare at you. Too many problems to mention. I traded mine in at a loss just to get rid of it. I will never purchase another Chrysler, Fiat product again.


Fantastic for the truck off road guy

I have had a couple other jeeps 2dr wranglers. I am a truck guy. I found this bad little machine it is the best of both worlds for me. It can tow and go out and get it done on the trails. So far I have no bad to say about this rig. Over all the coolest vehicle I have ever owned.


Not impressed

I was so excited to experience this new Jeep, first off anybody will have a struggle trying to buckle up in the backseat that was the worst design ever created and when you try and Order seat belt extensions from the cheap online store they send you the wrong ones, the window shield has broke on me three times in two years the first two times I was simply washing my car with a brush on a pole in my driveway the third time it broke when I was putting a new windshield wiper on the wiper and put it back down on the window and it cracked horrible cheap design it cost me more money to continue to fix something that shouldn't break that easily, the front doors do not extend out like they should very disappointing you don't have much room if you are a big person, and the dashboard gets so hot when the heater is on high that it will literally melt things on your dashboard that's very unsafe. So overall, 2.5 stars, not impressed, maybe if it was 10,000$ its features would be acceptable, but you overall get ripped off foe the price they want for one of these. You'd be better to get a Cherokee 4x4


My favorite vehicle ever!

This truck meets all of my needs. I previously owned an F150 and a Wrangler Sahara: this is the best combination of both. The lift kit is a Mopar lift kit and it rides better than my Wrangler did with no lift kit. I've had zero problems with it and really hate to see it go.


Defective Vehicle

We leased a vehicle with a defect that came to light less than a yr into the lease. So far we have been waiting 55 days for the vehicle to be repaired. The dealer, either sales or service or parts, takes no responsibility for the problem with the vehicle or obtaining the part to fix the vehicle. Their answer - we have to talk to the manufacturer. They directed us to the Jeep Customer Care Service and guess what - the Jeep Customer Care Service doesn't care either. We even sent a certified letter to Jeep's main office and guess what - we do not receive a reply. Sure they are great with selling/leasing the vehicles but that's where the service ends. Very disappointed and frustrated with this Dealer and Jeep. Would not and do not recommend them at all!


Love the look and how it drives

Only have 1 problem. When it rains, water xxxxxxup on the side above the door so when you open the door, I get water pouring inside the truck. Took it to a dealershipand was told poor construction on jeeps part and there is nothing they can do. convertable top. anybody else have this problem?


The Gladiator Rubicon is excellent; so I have 2.

The best fun truck I have ever owned. If you don't need a heavy duty truck, the Gladiator Rubicon is by the far the best in its class. I have a 2020 with 32K trouble free miles, so I bought a 2021 in a different color.


Love the truck but terrible steering.

Great all around truck but the steering is complete trash. Prepare yourself for constant steering adjustments. Had the new tsb update but it didn't do much. Steering is still awful.