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2020 Jeep Gladiator consumer reviews

$33,545 starting MSRP
side view of 2020 Gladiator Jeep
(158 reviews)
88% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.7
  • Performance 4.6
  • Value 4.3
  • Exterior 4.8
  • Reliability 4.6
Explore the 2020 Jeep Gladiator
Shop the 2020 Jeep Gladiator

its a jeep thing

i already own several older jeeps but wanted a gladiator.this vehicle certainly exceded my expectations.the ride is much better than i anticipated.it has the cold weather package, highly recommend

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
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Unstoppable...

Recently, purchased this truck to be able to tow a small RV trailer. The ride is comfortable, rugged, and smooth. You get the feeling that the truck is very capable

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Towing
  • Does recommend this car
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Most fun I have ever had with a truck

Can’t say enough about the gladiator. Style is on point. Trail ready and also a sweet looking ride when sitting curb side. I would not recommend this as a mall crawler. This ride needs to be taken out in to the dirt!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Awesome Vehicle at a Good Price

The Gladiator Jeep (Truck) is functional and serves my needs for driving and carrying most items. This Jeep is the most practical than any others I had the opportunity to drive.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Super smooth ride for a Jeep

Best vehicle that we have purchased! Super clean and smooth ride for a jeep vehicle. Always getting compliments on the way It looks . Love my jeep

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Jeep Gladiator

Love it. I had been looking for some time. Found the one I wanted for a great price with the packages I wanted. I recommend this dealer.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Electrical problems and disapointment

The doors all get the infamous broken weld click. No fix and has existed since 2018 wrangler, jeep hasn't fixed it mine has it. The base radios are all defective and will short out with a loud pop, reset settings and turn the AC on even when you have heat and facing feet at random. The stock halogens headlights are like flashlights and are a joke. I had to touch up cracking paint on the driver and passenger door lower hinges at brand new. I have only 9,000 miles!! The steering box has to be replaced with the cast iron one. The factory aluminum box has sloppy steering and is only a technician service bulletin or tsb, it needs to be a recall, unsafe! The hard top freedom panels were severally misaligned from the factory and the top seals dry out fast and are high maintenance due to low quality. The back two slide hinges has to have anti friction tape applied otherwise they end up developing horrible styrofoam on styrofoam sounds. So bad and loud it was unbearable. I like my gladiator but all these brand new small low quality issues and with the radio problem that they have ignored since 2018 jeep wranglers now they tell me nothing they can do, maybe buy aftermarket.....seriously?! I have a warranty and it's brand new. Shame on you jeep I am a die hard jeeper but you show no care for a long time customer who is on his third jeep!!! My jeep renegade had better build quality. If jeep dosen't fix this I may have to trade this in at a loss. Jeep dosen't care about customers, selling defective products with no fixes since 2018!! FCA is ruining jeep for me

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 1.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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Bought his car and drove 2000 miles to get it home

My 25 year old son and I bought this vehicle and drove it from Texas to Vermont in 5 days. I didn't expect a Jeep to be this comfortable.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Most reliable jeep I've ever own.

This Gladiator is the best investment. I've pulled a trailer with it and don't even know its back there. Great leg room in the back seat area. I've test drove the Ranger,Colorado,and Tacoma. I fell in love with Gladiator and it solidness and durability.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Worst car i have ever owned

I've had the car for 4 months now and has been in the shop for over 2 months and counting. I had problems with my cluster and apparently the part is not available and won't be for God only knows how long. Stay away from them

Rating breakdown (out of 5):
  • Comfort 2.0
  • Interior 5.0
  • Performance 1.0
  • Value 1.0
  • Exterior 5.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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