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2020 Jeep Gladiator consumer reviews

$33,545 starting MSRP
side view of 2020 Gladiator Jeep
(158 reviews)
88% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.7
  • Performance 4.6
  • Value 4.3
  • Exterior 4.8
  • Reliability 4.6
Explore the 2020 Jeep Gladiator
Shop the 2020 Jeep Gladiator

My favorite vehicle ever!

This truck meets all of my needs. I previously owned an F150 and a Wrangler Sahara: this is the best combination of both. The lift kit is a Mopar lift kit and it rides better than my Wrangler did with no lift kit. I've had zero problems with it and really hate to see it go.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
17 people out of 18 found this review helpful. Did you?
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Defective Vehicle

We leased a vehicle with a defect that came to light less than a yr into the lease. So far we have been waiting 55 days for the vehicle to be repaired. The dealer, either sales or service or parts, takes no responsibility for the problem with the vehicle or obtaining the part to fix the vehicle. Their answer - we have to talk to the manufacturer. They directed us to the Jeep Customer Care Service and guess what - the Jeep Customer Care Service doesn't care either. We even sent a certified letter to Jeep's main office and guess what - we do not receive a reply. Sure they are great with selling/leasing the vehicles but that's where the service ends. Very disappointed and frustrated with this Dealer and Jeep. Would not and do not recommend them at all!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 1.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
23 people out of 26 found this review helpful. Did you?
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Love the look and how it drives

Only have 1 problem. When it rains, water xxxxxxup on the side above the door so when you open the door, I get water pouring inside the truck. Took it to a dealershipand was told poor construction on jeeps part and there is nothing they can do. convertable top. anybody else have this problem?

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
13 people out of 14 found this review helpful. Did you?
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The Gladiator Rubicon is excellent; so I have 2.

The best fun truck I have ever owned. If you don't need a heavy duty truck, the Gladiator Rubicon is by the far the best in its class. I have a 2020 with 32K trouble free miles, so I bought a 2021 in a different color.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
6 people out of 6 found this review helpful. Did you?
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Love the truck but terrible steering.

Great all around truck but the steering is complete trash. Prepare yourself for constant steering adjustments. Had the new tsb update but it didn't do much. Steering is still awful.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 3.0
  • Value 1.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
7 people out of 8 found this review helpful. Did you?
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Gladiator beast

I really like the jeep gladiator it is a very versatile vehicle my only complaint so far is it may be a little overpriced but it is a nice jeep. It is comfortable well design ,drives and runs well has a great off-road capability itโ€™s gas mileage is decent I was hoping for more with the midsize truck.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
3 people out of 4 found this review helpful. Did you?
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Rural roads not plowed? Not a problem.

Built like a 4WD should be! Great in snow and off road adventures. Love the MaxTow Pkg. options. Great vehicle all the way around. โœŒ๏ธ๐Ÿ

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
4 people out of 4 found this review helpful. Did you?
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I've had my gladiator for 5500 miles its awesome

This vehicle has definitely lived up to the hype It has everything a jeep owner would want and all the extras when you buy the Rubicon

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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Very reliable car

Really value the car well worth the investment and the whole family loves it we enjoy taking the top off and driving in the beautiful weather

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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Overland model, manual transmission

Wife's main vehicle. We are both very happy with choosing p/u over unlimited. Nice ride and handling, lots of bells and whistles,nice navigation sys, excellent rear view camera.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
5 people out of 5 found this review helpful. Did you?
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