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2011 Mercedes-Benz Sprinter

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$35,995

starting MSRP

Key specs

Base trim shown

Cargo Van

Body style

2

Seating capacity

Rear-wheel drive

Drivetrain

Overview

The good:

  • Cargo space
  • Versatile interior layout
  • Seat comfort

The bad:

  • Difficult entry and exit
  • Fuel economy

3 trims

Starting msrp listed lowest to highest price

Wondering which trim is right for you?

Our 2011 Mercedes-Benz Sprinter trim comparison will help you decide.

See also: Find the best Cargo Vans for 2024

Notable features

  • Emergency exit window
  • Power sliding door
  • Electronic stability system
  • Passenger and cargo models
  • Two wheelbases available
  • Three available roof heights

2011 Mercedes-Benz Sprinter review: Our expert's take

Vehicle Overview

Designed specifically for commercial applications as passenger, cargo or chassis-cab vans, the Sprinter can be built on one of two wheelbases with one of three roof heights. The Sprinter competes in a class with the Chevrolet Express, Ford E-Series Wagon and GMC Savana.

New for 2011
Mercedes-Benz introduces a Crew Van model of the Sprinter that is designed to carry five passengers as well as cargo. Also, all models receive a restyled instrument cluster and new Bluetec badging.

Exterior
The back doors open to the vehicle’s full height and swing open 270 degrees. One-touch, triple-flash turn signals and wide-angle mirrors are standard. A power sliding door is optional on both cargo and passenger models. Exterior features include:

  • Standard power windows, locks and integrated wide-angle mirrors
  • Standard 16-inch steel wheels
  • Optional 16-inch aluminum wheels
  • Standard sliding passenger-side door
  • Dual hinged doors in back with a 270-degree opening
  • Optional side doors (in place of sliding door)
  • Optional heated windshield and rain-sensing wipers

Interior
Up to 12 occupants fit inside a passenger-carrying Sprinter. Two people sit up front and as many as three more rows of seats can be installed. The new Crew Van is designed to carry five people as well as cargo. All models can have bucket seats in front. Sprinters have a flat cargo floor and tapered rear-wheel housings. Interior features include:

  • Available cloth or vinyl seats
  • Standard air conditioning
  • Standard tilt/telescoping steering wheel
  • Standard CD player
  • Optional six-disc CD changer


Under the Hood
Sprinters come in 2500 (three-quarter-ton) and 3500 (one-ton) ratings, but only the 2500 series includes a passenger model. Sprinters are powered by a turbocharged 3.0-liter diesel V-6 engine. It produces 185 horsepower and 325 pounds-feet of torque.

Sprinters have an independent front suspension, rear leaf springs and power rack-and-pinion steering. Mechanical features include:

  • 185-hp, turbocharged 3.0-liter diesel V-6 with 325 pounds-feet of torque
  • Five-speed automatic transmission

Safety
Safety features include:

  • Optional side-impact and side curtain airbags
  • Standard all-disc antilock brakes
  • Standard electronic stability system and traction control

Consumer reviews

Rating breakdown (out of 5):
  • Comfort 4.6
  • Interior 4.9
  • Performance 4.3
  • Value 4.3
  • Exterior 4.9
  • Reliability 4.3
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Most recent consumer reviews

4.0

excellent van

great vehicue great fuel milage great confort and drivability perfect van for a service man like me down side repair are very colstly at dealership...:( other wise would be 5 star

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Does recommend this car
1 person out of 2 found this review helpful. Did you?
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2.0

Great car, but comes with tons ofhead aches

I own a 2011 Sprinter crew high roof and 144" wheel base. There is nothing like this vehicle to work out of. Comfort and features are the best in its class. But owning one is a head ache like no others. In 15 month and 35000 miles I've been inservice over 30 times. MMaintenance is so overpriced runs on average $650 for an oil change with fuel filter and tire rotation. Goes through tires in 25000 miles and you can never find a good tech to fix it. Just ask anyone who has one.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 2.0
  • Exterior 5.0
  • Reliability 1.0
  • Purchased a New car
  • Does not recommend this car
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5.0

Best in class

I tried the other guys from Japan it was a PIG I lost $10,000 to get rid of it. I had it less then 5 months. had two sprinters you cannot find a better vehicle, overall best Vans I had.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Does recommend this car
1 person out of 3 found this review helpful. Did you?
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See all 7 consumer reviews

Warranty

New car and Certified Pre-Owned programs by Mercedes-Benz
New car program benefits
Bumper-to-bumper
36 months/36,000 miles
Corrosion
60 months/100,000 miles
Powertrain
60 months/100,000 miles
Roadside assistance
-12 months/unlimited distance
Certified Pre-Owned program benefits
Maximum age/mileage
6 years old or less/less than 75,000 miles
Basic warranty terms
1 year/unlimited miles
Powertrain
1 year/unlimited miles
Dealer certification required
164-point inspection
Roadside assistance
Yes
View all cpo program details

Have questions about warranties or CPO programs?

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