2011 Mercedes-Benz Sprinter

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(4.4) 7 reviews
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Overview
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Key Specs

of the 2011 Mercedes‑Benz Sprinter. Base trim shown.

  • Body Type:
    Cargo Van
  • Drivetrain:
    Rear-wheel Drive
  • Cargo Space:
    318.0 cu.ft.
  • Seating:
    2-12 Seats
  • View more specs

Our Take

From the Cars.com Vehicle Test Team

The Good

  • Cargo space
  • Versatile interior layout
  • Seat comfort

The Bad

  • Difficult entry and exit
  • Fuel economy

Notable Features of the 2011 Mercedes-Benz Sprinter

  • Emergency exit window
  • Power sliding door
  • Electronic stability system
  • Passenger and cargo models
  • Two wheelbases available
  • Three available roof heights

2011 Mercedes-Benz Sprinter Overview

By Cars.com Editors
Vehicle Overview

Designed specifically for commercial applications as passenger, cargo or chassis-cab vans, the Sprinter can be built on one of two wheelbases with one of three roof heights. The Sprinter competes in a class with the Chevrolet Express, Ford E-Series Wagon and GMC Savana.

New for 2011
Mercedes-Benz introduces a Crew Van model of the Sprinter that is designed to carry five passengers as well as cargo. Also, all models receive a restyled instrument cluster and new Bluetec badging.

Exterior
The back doors open to the vehicle's full height and swing open 270 degrees. One-touch, triple-flash turn signals and wide-angle mirrors are standard. A power sliding door is optional on both cargo and passenger models. Exterior features include:

  • Standard power windows, locks and integrated wide-angle mirrors
  • Standard 16-inch steel wheels
  • Optional 16-inch aluminum wheels
  • Standard sliding passenger-side door
  • Dual hinged doors in back with a 270-degree opening
  • Optional side doors (in place of sliding door)
  • Optional heated windshield and rain-sensing wipers


Interior
Up to 12 occupants fit inside a passenger-carrying Sprinter. Two people sit up front and as many as three more rows of seats can be installed. The new Crew Van is designed to carry five people as well as cargo. All models can have bucket seats in front. Sprinters have a flat cargo floor and tapered rear-wheel housings. Interior features include:

  • Available cloth or vinyl seats
  • Standard air conditioning
  • Standard til...
Vehicle Overview

Designed specifically for commercial applications as passenger, cargo or chassis-cab vans, the Sprinter can be built on one of two wheelbases with one of three roof heights. The Sprinter competes in a class with the Chevrolet Express, Ford E-Series Wagon and GMC Savana.

New for 2011
Mercedes-Benz introduces a Crew Van model of the Sprinter that is designed to carry five passengers as well as cargo. Also, all models receive a restyled instrument cluster and new Bluetec badging.

Exterior
The back doors open to the vehicle's full height and swing open 270 degrees. One-touch, triple-flash turn signals and wide-angle mirrors are standard. A power sliding door is optional on both cargo and passenger models. Exterior features include:

  • Standard power windows, locks and integrated wide-angle mirrors
  • Standard 16-inch steel wheels
  • Optional 16-inch aluminum wheels
  • Standard sliding passenger-side door
  • Dual hinged doors in back with a 270-degree opening
  • Optional side doors (in place of sliding door)
  • Optional heated windshield and rain-sensing wipers


Interior
Up to 12 occupants fit inside a passenger-carrying Sprinter. Two people sit up front and as many as three more rows of seats can be installed. The new Crew Van is designed to carry five people as well as cargo. All models can have bucket seats in front. Sprinters have a flat cargo floor and tapered rear-wheel housings. Interior features include:

  • Available cloth or vinyl seats
  • Standard air conditioning
  • Standard tilt/telescoping steering wheel
  • Standard CD player
  • Optional six-disc CD changer


Under the Hood
Sprinters come in 2500 (three-quarter-ton) and 3500 (one-ton) ratings, but only the 2500 series includes a passenger model. Sprinters are powered by a turbocharged 3.0-liter diesel V-6 engine. It produces 185 horsepower and 325 pounds-feet of torque.

Sprinters have an independent front suspension, rear leaf springs and power rack-and-pinion steering. Mechanical features include:

  • 185-hp, turbocharged 3.0-liter diesel V-6 with 325 pounds-feet of torque
  • Five-speed automatic transmission


Safety
Safety features include:

  • Optional side-impact and side curtain airbags
  • Standard all-disc antilock brakes
  • Standard electronic stability system and traction control

Latest 2011 Sprinter Stories

Consumer Reviews

Exterior Styling
(4.9)
Performance
(4.3)
Interior Design
(4.9)
Comfort
(4.6)
Reliability
(4.3)
Value For The Money
(4.3)

What Drivers Are Saying

(4.0)

excellent van

by Guy from canada montreal on March 26, 2014

great vehicue great fuel milage great confort and drivability perfect van for a service man like me down side repair are very colstly at dealership...:( other wise would be 5 star Read full review

(2.0)

Great car, but comes with tons ofhead aches

by Phil from Ma on May 16, 2013

I own a 2011 Sprinter crew high roof and 144" wheel base. There is nothing like this vehicle to work out of. Comfort and features are the best in its class. But owning one is a head ache like no ... Read full review

Safety & Recalls

Recalls

The 2011 Mercedes-Benz Sprinter currently has 5 recalls

Crash and Rollover Test Ratings

The 2011 Mercedes-Benz Sprinter has not been tested.

Manufacturer Warranty

  • Bumper-to-Bumper

    36 months / 36,000 miles

  • Powertrain

    36 months / 36,000 miles

  • Roadside Assistance

    36 months / 36,000 miles

CPO Program & Warranty

Certified Pre-Owned by Mercedes-Benz

Program Benefits

24-hour roadside assistance, trip-interruption services, trip-planning services and Carfax vehicle history report

  • Limited Warranty

    5 years / Unlimited Miles*

    Up to 5 years/Unlimited miles from original in-service date if purchased while under original warranty, or 1 year/Unlimited miles if purchased outside of new-vehicle warranty; no deductible, transferable to subsequent owners
  • Eligibility

    Under 6 years / 75,000 miles

    Vehicles receive a Rigorous inspection by factory-certified technicians.

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Cars.com Car Seat Check

Certified child passenger safety technicians conduct hands-on tests of a car’s Latch system and check the vehicle’s ability to accommodate different types of car seats. The Sprinter received the following grades on a scale of A-F.*
* This score may not apply to all trims, especially for vehicles with multiple body styles that affect the space and design of the seating.

Warranty FAQs

What is a Bumper-to-Bumper warranty?

Often called a basic warranty or new-vehicle warranty, a bumper-to-bumper policy covers components like air conditioning, audio systems, vehicle sensors, fuel systems and major electrical components. Most policies exclude regular maintenance like fluid top offs and oil changes, but a few brands have separate free-maintenance provisions, and those that do offer them is slowly rising. Bumper-to-bumper warranties typically expire faster than powertrain warranties.

What is a Powertrain warranty?

Don't be misled a 10-year or 100,000-mile powertrain warranty doesn't promise a decade of free repairs for your car. It typically covers just the engine and transmission, along with any other moving parts that lead to the wheels, like the driveshaft and constant velocity joints. Some automakers also bundle seat belts and airbags into their powertrain warranties. With a few exceptions, powertrain warranties don't cover regular maintenance like engine tuneups and tire rotations.

What is included in Roadside Assistance?

Some automakers include roadside assistance with their bumper-to-bumper or powertrain warranties, while others have separate policies. These programs cover anything from flat-tire changes and locksmith services to jump-starts and towing. Few reimburse incidental costs like motel rooms (if you have to wait for repairs).

What other services could be included in a warranty?

Some automakers include free scheduled maintenance for items such as oil changes, air filters and tire rotations. Some include consumables including brake pads and windshield wipers; others do not. They are typically for the first couple of years of ownership of a new car.

What does CPO mean?

A certified pre-owned or CPO car has been inspected to meet minimum quality standards and typically includes some type of warranty. While dealers and third parties certify cars, the gold standard is an automaker-certified vehicle that provides a factory-backed warranty, often extending the original coverage. Vehicles must be in excellent condition and have low miles and wear to be certified, which is why off-lease vehicles feed many CPO programs.

See also the latest CPO incentives by automaker