2020 RAM 2500 consumer reviews

$33,895–$36,795 MSRP range
side view of 2020 2500 RAM
77% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.5
  • Interior design 4.5
  • Performance 4.4
  • Value for the money 4.1
  • Exterior styling 4.5
  • Reliability 4.1
Explore the 2020 RAM 2500
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God ram it!!!

Horrible truck!!! Shakes at all speeds, brakes and shocks went out at 24k miles, lifter ticking at 30k miles and needs engine replaced. Wish I would have listened to my instincts and bought a ford or Chevy instead. Price was less of the two so no wonder it’s crap.


2020 Ram 2500 6.4

Cheap interior, lousy brakes,lousy shocks and suspension, lousy tires, truck shakes at all speeds, valvetrain is very loud, radio is junk not volume is very low. Never buying a ram again!!!


Brake issues

No fix for front brakes and no one else can sell brakes. Ram has a hold on the pattens they sell them for just under $400 but don’t have any available


Expensive truck cheap customer service

I bought a brand new 2020 Ram 2500 with the 6.7 diesel. The truck drove great for the first 9,000 miles. Then the truck developed a driveline noise when going from drive to coast. I took it to the dealership and they couldn’t find a problem. By 15,000 miles the truck made the noise all the time. I went back to the dealership and they admitted there was a problem. First they replaced the transfer case, that didn’t fix it. Then they re-flashed the computer, that didn’t fix it. Now they have the transmission out of the truck. The truck has been in the shop for 40 days and they have no idea when it will be fixed. I called Ram customer care, complete waste of time. They told me it would be 6-8 weeks before they would do anything. I will never buy another Chrysler product. The quality is horrible and the customer service is even worse.


So far, the truck has been great.

Love this truck. Pulls our camper with no problem. Rides and drives really good. Comfortable and roomy inside. Have had complements from strangers about how good the truck looks.


Need for hauling trailers

This truck met my needs and my previous truck was having items that needed fixing, which lead me to make decision to sell and purchase this truck


Plenty of power

This is first Dodge (ram) have ever owned. Love the 50 gal fuel tank. Pulled 5th wheel from Casper to Worland in winds up to 40mph, no problem. Very nice ride.


Truck is excellent

The 2020 Ram 2500 is a excellent truck! It will meet and exceed any expectations I have for it. Very well built and absolutely love it


Worst truck I’ve owned, bought new in shop

Def pumps and fuel pumps no good on 2020 models 2500 diesel, been in shop with no idea when it will be fixed. Cummins good engine but def pump and cp 4 fuel pump is no good. Been in the shop for a month, making payments with no truck!


Great truck

great cummings engine, awesome technology, very comfortable . The Rambox is very useful, the mega cab is very roomy specially for the long trips.Cooling seats are a must have.