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2020 RAM 2500 consumer reviews

$33,895–$36,795 MSRP range
side view of 2020 2500 RAM
(52 reviews)
76% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.4
  • Interior 4.5
  • Performance 4.4
  • Value 4.1
  • Exterior 4.5
  • Reliability 4.1
Explore the 2020 RAM 2500
Shop the 2020 RAM 2500

Love My Ram

This is the 3rd Ram I have owned. Great comfort and power. I use it to tow a 37 foot fifth wheel travel trailer, with ease.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Towing
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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I usually buy used

This is the 1st time I bought a brand new truck. I usually shop for a low mileage used truck. You’d think for the price of new trucks, you’d get more. (Perhaps a coffee maker) anyway, we will see how it goes.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Towing
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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Does the job I bought it to do. Have a 14000 lbs 5

Truck out performs my expectations . Very attractive vehicle and very capable for my needs. Would recommend it to anyone wanting a vehicle to tow with

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Towing
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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great taste in trucks

It will be many years before any Manufacturer Beats This One..!2 engine choices best for everybody. Plenty of room, defiantly valued features. Surprised with additional TECH built into this 2500

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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Extremely Satisfied

I purchased a 2020 RAM 2500 Limited Mega Cab after owning 4 Sierra 2500 Denalis over the past 10 years. I have put about 3,000 miles on the vehicle. The RAM's ride and interior is far superior to the GMC product. The ride at 75 MPH is whisper quiet, zero diesel noise, and little road noise. The back seat room is outstanding, and the room behind the seat is very nice, too. The 12 inch touchscreen is very easy to use - physical buttons exist for all sound and climate features, only the seat heaters and a few things are on the touchscreen. Highway mileage is very close to 20 MPG, and that's at 75-80 MPH. A few items. One, I purchased the bed step which we installed at home in 15 minutes, it's absolutely necessary. $300. Second, during acceleration, and at idle, the Cummins is a bit less refined than the Duramax. I'll make that trade for the ride and interior quality. And third, it really is longer than the Duramax Denali - you can feel in going through the Chick Fil A drive through - they just don't engineer enough space for those big boy trucks! I completely recommend if you're in the market for such a truck. I have yet to tow with it, but we have a RAM 3500 at our farm, and the towing capability has been great.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Nicest vehicle I’ve owned

I traded a 2016 Tundra for this 2020 Bighorn 2500. This truck is quiet, powerful and beautiful. The ride is smooth, the seats are real comfortable, the active noise canceling system provides a quiet ride. In comparison the Tundra was like riding in the engine compartment. Oh and the Cummins diesel is averaging “21” mpg, the Tundra averaged only 17 mpg and that was considered real good. I’m real happy, love this truck!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Very well designed heavy duty truck

Could not pass up the employee pricing and discount available on the diesel engine and Laramie package. Smooth ride, well appointed interior. A real beast.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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trans went out in my 2015 ram and need a new truck

trans is not fixed hard shifting skips in trans 11000 miles on it still not happy with the truck had to get ext warranty dont think the trans will last 100000 miles will get ext thewarranty at 90000miles

Rating breakdown (out of 5):
  • Comfort 2.0
  • Interior 2.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Towing
  • Does not recommend this car
1 person out of 2 found this review helpful. Did you?
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Purchased for work.

This truck has plenty of space. Fifth wheel will become very useful. Has leg room and very comfortable. Plenty of room for the family. Definitely will enjoy having purchased rhis truck.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Truck that rides like a Cadillac and pulls hard.

Compared to my 2010 Ram the 2020 is safer with new safety features, faster, quieter, and much more expensive. haha Compared to other of the big 3 this Ram 2500 drives better and is a much better value.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 3.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Towing
  • Does recommend this car
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