I should have stayed with MERCEDES BENZ!!
April 9, 2015
I purchased my 2010 Acura RL in 2014 "Certified" from the Acura Dealer with 36k miles, now one year later it has 45k miles. No accidents and one owner who took good care of the car, serviced at the dealer always.
At 40k miles it developed 3 squeaks and creeks, first one was at the gear shifter under the wood console trim every time the car accelerated or braked or went over any size bump it would squeak loudly and even worse in cold weather as the drivetrain has movement in any car. It was fixed with quite tape by the dealer at no charge and saving me a couple hundred dollars.
The other 2 squeaks are the glove box (which is held by 2 strings, really!) and drivers window(also held in place by cables the dealer has told me, not sure how rigid that is).
Which the dealer contacted the Regional Acura Rep. to have these approved to be resolved under the Certified Warranty, but the Rep. declined that request.
If I wanted to fix these 2 areas with no guarantee of resolving the noises it would be $950.00 including parts & labor.
Now for the car itself the seats are very thick and comfy for me, in a time when manufactures are getting skimpy with seat padding and comfort, it is one of the reasons I purchased the car. It has a ton of technology and the GPS is the easiest I've used in a car.
The All Wheel Drive is the loudest and most vibration feedback I have ever had in any car or even more than my GMC Sierra pickup. When stopped at a red light the wheel vibrates in the RL.
The voice recognition is only a non working novelty that is difficult to use and repeating constantly. Never used it after the first day or two due to the system constantly asking to repeat everything.
The Bluetooth has a design flaw that should have been resolved with an update of software by the manufacture long ago. When I place a call on my iphone 6 or any phone the Bluetooth does not engage until the person receiving the call speaks, so this means I am constantly trying to catch up the conversation from HELLO, HELLO, ANYONE THERE? But also you cannot hear if the call is ringing, busy signal or dropped unless you put the phone to your ear and listen. Just annoying and defeats the purpose of Bluetooth.
Never had this problem with any of our other cars. My Mercedes Bluetooth worked flawlessly and could hear the ringing right from the start of the call.
The auto dimming mirrors do not work at all, there is a switch on the rear view interior mirror but it does nothing to cut the glare of headlights in back of me or the sideview mirrors.
The paint on the car is micro thin and scratches with fingernails or any light touch of jewelry etc., right down to the primer. In addition the clearcoat is of a lesser quality as it hazes and clouds easily.
The plastic clips in the engine compartment are one time use as they break easily, in comparison Mercedes are metal clips and never break.
The antenna for Sirius satellite radio loses the signal easily. The Mercedes never loses a signal without a concrete obstructionThe other concerns have been addressed mostly by other reviews, climate control has no override for one control, so both have to be adjusted. The channel selector for the radio is on the passenger side, why not sure?
No Rainsense wipers on a 54k car new? But it does have headlights that move with direction.
The sensors in the door handles don't work well in the cold or not at all with a glove on and do activate when washing the car?
I know I may sound petty and especially after talking about Mercedes, one of the reasons I bought the Acura was to get away from the stigma of Mercedes elites, I did not own a top Mercedes it was a 2009 used CLK that they retired that line and 2009 was the last year for CLK model and paid the same amount of money as the Acura used.
But now I see Mercedes really does pay attention to the details and use higher quality materials, plus it exceeded the Acura brand in every category, I am going back to Mercedes and staying!
Acura just doesn't pay