I took my 2018 hybrid MDX in for Maintenance A16. They told me I needed an oil change and brake in fluid changed in my transmission. So the shuttle took me to work and the work was completed around 2:30pm. The shuttle picked me up promptly at work and took me back to get my car so I could get to school to pick up my kids. Everything went smoothly and I was back in my car and on my way in time to pick up my kids. 10 minutes later I get a call from the service department saying I needed to return immediately because they put the wrong fluid in my car! I had to turn around and drop off my car and get a loaner!! I was late picking up my kids, but luckily I have dear friends willing to step in when I need them! How does a tech put the wrong fluid in? I asked and the answer was,"He didn't realize it was a hybrid." WHY IS HE WORKING ON CARS IF HE CAN'T TELL IT'S A HYBRID?!?!? And why did it take 3hrs for him to realize he put the wrong fluid in?!?!?! Are they going to rebuild the transmission to get all the wrong fluid residue out of it?!?!?! HOW DOES THIS HAPPEN?!?!?
Makes traffic a lot more enjoyable
by CGRealtor from Austin, TX
October 25, 2018
I have the advanced package and this car is a great intro to the Acura brand, even being a used car. The seats are comfortable, so no matter how bipolar Texas weather can be, I can heat or cool my seats. Great leg room in the front and back, and the backseat is great for passengers. I actually really enjoy the back when someone else is driving. ALSO, the Dolby Pro-Logic sound system is AMAZING! Great mileage, even though you need to buy supreme gas, but I only fill up about once a week/week and a half. It’s a huge upgrade from my last car, and I’m definirely considering an Acura for my next car. I plan to keep this as long as possible.
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