Wonderful buying experience and support after the
November 6, 2018
"Went above and beyond customer service"
I recently purchased a Certified pre owned Audi allroad from Audi Stuart. It was the most pleasurable buying experience I have ever had, from the no pressure and professional sales person Steve Ellison to the reassuring Rocco Sainato in financing. While I loved my car, it did not love me and a pre existing back injury was re aggravated by the Audi seats. I learned within a few days, I could not live with this car. No fault of the car or dealer, just my back condition which can't handle luxury leather seats apparently. I didn't know what to do, but General Manager Devin Carlson was great and worked with me to give me an excellent trade through one of their other dealerships. I found a new car I love and can drive in comfortably. I thought I was going to lose my shirt having owned the car only a week, but everything worked out great. I can't thank Devin and his staff enough for taking such good care of me. The Brickell family of dealerships has earned customer for life.