David Jones is friendly and helpful. He listened to my needs and worked to put together a good deal for me. I feel that he was very straightforward, which I like. I traded in my A4. It was a car that I liked so much, I replaced it with a newer A4. I was nervous about buying a used car, so David helped me understand the Certified Pre-Owned. He was very patient in terms of letting me check out a number of the used cars. He didn't call me relentlessly, the way some other salespeople have. That was appreciated. Since moving to NC, I've had my Audi serviced at this dealership. They've always been very good to deal with. Glad to see that same vibe carried through to the sales side of the dealership.
I had a wonderful experience buying my recent cars. I knew what I want, but I didn???t have all the paperwork done. My sales women Alyssa work with me and help me through the process. I would get another car from them no question...
Jeisson Garzon is an extremely solicitous salesman with a very friendly personality. He was respectful and responsive in our communication, never intrusive in phone calls or emails. And the most important thing: very reliable and honest when he showed me the vehicles and their characteristics.
I knew what I wanted. And I need to wait for the 2019 A6???s to hit the floor. Throughout the fall Walter shepherded me through. As manufacturing gave us some swists, Walter and the team landed me in the car I wanted. The new A6 is everything the reviews said it would be: stellar. I couldn???t be happier.
My wife and I recently purchased a BMW X5 from Select Auto of Charlotte and couldn't be more pleased with the service and professionalism we experienced. Jon was very helpful and patient with us while we made our selection. Justin in financing was also helpful and friendly. No pressure and the car we purchased was very well priced in comparison to comparative models. Thanks again Select!
The staff truly tries to help every customer that comes into this dealership. Marsha has the heart of gold and truly is passionate about what she does. I truly believe if she could get everyone in a car regardless of their circumstances, she would. Continue to do what God has called you to do!!! Great Job Marsha and the rest of the staff!!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I would definitely recommend going to Audi Northlake. The salesperson, Conner McCloud was very helpful. He did not use a pressure sales technique in helping me to find my dream car. I spoke to him prior to arriving. He did his homework to have the cars I mentioned being interested in, ready to look at and drive. He explained the features of the car and demonstrated several of them as I test drove the vehicle. I found him very knowledgeable about the car and features. He stayed after-hours to help me in finding my car, financing information and explaining the car buying process at Audi Northlake.
My husband and I had an excellent experience car shopping at Audi Northlake in Charlotte. Our sales person was knowledable and extremely personable. We have not made a purchase yet, but will definitely stay in contact with Stephen Duty to find what we’re looking for.
Brad Carroll in service is great to work with. I returned to have a few things repaired from a recommendation on a previous visit and was taken care of from start to finish. They know what customer service is. You have a customer for life.
Brto the Audi dealership largely because of my previous dealings with Sal Seck while he was working at BMW Northlake. Sal has introduced me to a young sales person at Audi per my request. I now intend to purschase an Audi in the near future. This decision is due, in part to my confidence in people like Sal and my belief that I will get excellent service.bb
Audi at Northlake is by far one of the best dealerships I've been to. Sal helped me lease my first bmw, but I'll be making the switch to Audi because of his outstanding knowledge and customer service. Would recommend to anyone looking for top quality vehicles and service. Thanks Sal!
I brought in my A6 and had the pleasure of having Sal help me out. He was extremely helpful and knowledgeable. He thoroughly explained all the options available to me and was very honest and not just trying to up sell me which I appreciate because I would have seen it a mile away, unlike other dealerships. He has gained my trust and because of him, even though I didn't purchase mine here, I will have it serviced here from now on and will come to purchase my next one when I'm ready. Sal even went over that whole process; trading in and buying vs leasing, etc. Great job Sal!
Sal Seck in service was great. He was professional and courteous making the usual, sometimes painful, process of going to service and repair into a pleasant experience.
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