Used 2016 Audi Q5 for sale near Mentor, OH

Excellent service right on time didn?t take too long. Great service people. Would recommend them absolutely every time they do a great service job

We love this car. Extremely comfortable to drive, spacious and with it's 4cyl 2L GDI turbo engine is one of the most fuel efficient SUVs on the market. Our Q5 has 170,000 miles, had various age resulted suspension, fuel and water pump repair/maintenance but nothing too abnormal. With continued maintenance it will run another 50k miles so we hope. Next we will go electric with the ID4 or Q4 e-tron

Great experience. Erek W was knowledgeable, relaxed, and made sure every question was answered. thank you

I had no problems with this vehicle at all. It had a real nice feel when driving and the heated seats were appreciated in the winter.

Eric did a fantastic job. The entire team made sure everything went very smoothly. I would buy a car from them again. I am from out of state but if I lived closer I would bring my care to them if it needed service as well.

Was looking for a car with high safety features, SUV style, but not ridiculously big SUV! Loved the sportiness of the vehicle and especially the features!

This was my second year in a row doing business with AutoNationUSA-Katy, and it turned out to be even better than the first year. Our salesperson, Jeremiah Ragona, was personable, extremely knowledgeable, and (according to my grandson) even fun to spend time with. The car I ultimately picked to purchase was a bit of an unexpected choice, but one that my wife was quite happy with. Big ups to Jeremiah and the AutoNationUSA-Katy team for a very satifying car-buying experience.

My wife wanted something comfortable and sporty. This Q5 Premium S-line checked all the boxes. It's comfortable and has zip with the 3.0 supercharged engine. Looking forward to see how it handles MN winters.

If I could give 100-star review for Tracy, I would!!! I had to get some things done on my Sentra that was covered under warranty, and she provided me a loner car until mine was serviced. She is the BEST and I will only schedule appointments with her. She is what customer service should always be. I have been going here since I bought my first Sentra in 2016 and even though I purchased my new Sentra in Florida I still will only go to Kelly Nissan because of Tracy. Give this woman a nice bonus and raise she definitely deserves it !!! Thank you Tracy

I have never liked a car more, or been as excited to drive anything as much as I like driving my Audi. Best car buying experience ever! Will Stafford was great!

I have not been to this location in many years. I was so pleased with the level of service. The gentleman that assisted me was very helpful and explained the process of the repairs for my car. He also helped me with a rental car. I was not feeling well and exhausted but he made the process very easy and he was patient with my many questions.

I almost purchased a vehicle from BMW of Ramsay, and even though I did not, it was still a great experience. Frances, my sales rep, was great. Frances sat with me and we narrowed down myriad options into three discrete choices. Frances was response with texts, and let me take as much time as I wanted in viewing cars.

They were quick to respond and ready to answer any questions. I received several emails asking if I would like to make appointment to see the vehicle or any financial questions.

Excellent service from salesman , Tom Storey, & finance guy John. Couldn’t have been a better experience.

Great Experience. I appreciate that they gave me several options and worked with me to find what works.

Colin and Steven were great and did a fantastic job. Explained the process and how we could ensure the test was done correctly. This were professional even though we had not purchased the car there.

I had an exceptional experience selling my car through Custom Cars West. I started with a Kelley Blue Book value assessment and requested contact from interested dealers, and Shawn responded almost immediately. He called me right away to walk through the process, then stopped by the very next morning to see the car. He came fully prepared, was incredibly knowledgeable, and made the entire experience feel easy and straightforward. Within just a few minutes, we agreed on a more-than-fair price, completed all the paperwork, and he wrote me a check on the spot. The car was picked up the very next business day. This was — by far — the quickest, easiest, and best car-selling experience I’ve ever had. Shawn was thoughtful, kind, professional, and clearly knows what he’s doing. I truly couldn’t recommend Custom Cars West more highly. We’re planning an upcoming international move and will be selling one more car in the next couple of months — and I’ll absolutely be calling Shawn again without hesitation.

Great people to do business with retired Maryland dealer they have the car I wanted it took five minutes on the phone. It was everything he wrote designed it to be good guy. Car was super clean when it got here. Great job guys🏁🏁

I can’t say enough good things about Nick! From the very beginning, he was helpful, professional, and genuinely cared about making sure I got the right car. He answered all my questions, explained everything clearly, and made the whole sale feel comfortable and fair. This was hands down the best car-buying experience I’ve had. Thank you so much, Nick!

Awesome place to get a vehicle!! They helped me when no else could and gave me a great deal!! Really happy customer!!

These are good people and this was the best vehicle buying experience I have ever had. I will keep EZ Choice in mind whenever I, or a member of my family, is looking to purchase a vehicle. Thank You Brad, Pete and Ronnie!!!!

I bought 2016 E-400 from here, I'm very impressed with this beautiful dealership fantastic service, great prices and fair fees unlike other dealerships in the area.

Great dealership clean good management very knowledgeable and helpful clean used inventory would recommend to a friend

I worked with Aaron he was great got a beautiful Mercedes Benz could not ask for more

Alex, Doug and Rachel did a great job throughout the sale. Really enjoying the Palisade!