Used 2016 Audi Q5 for sale near Mentor, OH

Great dealership. Felt no typical pressure but only, how can we help. Were greedted professionally and with courtesy. They did everything to make the deal work. We worked with Braden - he was very nice and let my wife know she could leave for a few with the kids to grab lunch while they got the deal done. By far the best experience and I worked in the car business. Braden is a great kid and salesman. Staff is friendly and the finance manager was a great guy. Last name Mosley, very courteous and professional. The facility is gorgeous and very clean, snacks for the kids and donuts in the am. We will be back here for sure. Thanks again for such a wonderful experience and deal. Keep doing what you’re doing, the neighbors to the left and right and about should ask for training from y’all. ROCKSTARS! Thanks again Braden good man!

We love this car. Extremely comfortable to drive, spacious and with it's 4cyl 2L GDI turbo engine is one of the most fuel efficient SUVs on the market. Our Q5 has 170,000 miles, had various age resulted suspension, fuel and water pump repair/maintenance but nothing too abnormal. With continued maintenance it will run another 50k miles so we hope. Next we will go electric with the ID4 or Q4 e-tron

I've bought 4 vehicles from this dealership as a return customer die the the (CPR) - Courtesy - Respect - Professionalism I live in Delaware and make the journey for these three requirements for me to purchase. Ask for Lou 😉

I had no problems with this vehicle at all. It had a real nice feel when driving and the heated seats were appreciated in the winter.

I’m happy today to learn technology and all features, which Tucson 2025 offers, with Brand Ambassador Jenny Bethell. She is professional, kind and very patient with senior driver. Now I feel confident ,up to date with technology and safety. Thank you very much!

Was looking for a car with high safety features, SUV style, but not ridiculously big SUV! Loved the sportiness of the vehicle and especially the features!

This was the upmost easiest, stress free experience I’ve ever had purchasing a vehicle!! Danni & Austin were phenomenal!! They made it so easy to enjoy car shopping which I’ve never had experience in the past!! These two guys are amazing @ what they do & I greatly highly appreciate & recommend them & this dealership!! My son was very impressed & highly satisfied with his purchase as a first time car buyer!! Thanks again to Danni & Austin, I want to be ya’lls bestie for life, we all left smiling & excited as well as very satisfied with the great customer service that was delivered, great job guy’s!! Be back soon for another purchase!! Blessings!!

My wife wanted something comfortable and sporty. This Q5 Premium S-line checked all the boxes. It's comfortable and has zip with the 3.0 supercharged engine. Looking forward to see how it handles MN winters.

They were quick to respond and ready to answer any questions. I received several emails asking if I would like to make appointment to see the vehicle or any financial questions.

I have never liked a car more, or been as excited to drive anything as much as I like driving my Audi. Best car buying experience ever! Will Stafford was great!

Eric did a fantastic job. The entire team made sure everything went very smoothly. I would buy a car from them again. I am from out of state but if I lived closer I would bring my care to them if it needed service as well.

Took my A5 in for the 20k / 2 year service. The car was serviced, washed, and a video summary from the technician was completed in an hour! Excellent.

Great experience. They were efficient and friendly. I made an appointment and the BMW was ready for a test drive when I arrived. I would definitely buy from them again.

Very good service. They help financing, trades and many other options also big discount. If You need car, truck and family vehicle, come to Seattle Auto Haus in Federal Way, Wa. I give them 5 stars rating God bless their business company.

Need to have a better space to talk to someone. And they need to have better options on buying a car or be more information on it

Is this 2020 Volvo still available. My granddaughter wants it but she lives in Bentonville AR. How do we transfer it. What are our options?

That was excellent feedback throughout the process. Communication was clear, helpful, and honest. I felt supported, informed, and confident every step of the way highly recommend!

From the time we found the car, to test driving, to actually purchasing the car, it was a seamless experience. I would suggest them to anyone!

I bought 2016 E-400 from here, I'm very impressed with this beautiful dealership fantastic service, great prices and fair fees unlike other dealerships in the area.

Awesome place to get a vehicle!! They helped me when no else could and gave me a great deal!! Really happy customer!!

Came in looking for a specific used Audi they had available and I was assisted very well by the sales staff. So far so good. I really like the car.

Great people to do business with retired Maryland dealer they have the car I wanted it took five minutes on the phone. It was everything he wrote designed it to be good guy. Car was super clean when it got here. Great job guys🏁🏁

What an amazing experience! I had the pleasure to have John Khalil as my sales agent, who happens to not only be a welcoming and zealous sales agent at CarMax of Oceanside, CA, but also a very talented painting artist!! He had great compassion for my autistic son and made sure he was always comfortable during the efficient waiting process by offering him a cute CarMax car toy, a CarMax coloring book and crayons. He went above and beyond when complex situations came about during the bank’s verification process. The determination he had to push my situation through with his persistent diligence as I watched him communicate with high professionalism and positivity as a team with his colleagues/finance management team was remarkable!!!! Thank you, CarMax of Oceanside, CA!! You all are an amazing TEAM!! I’m so happy with my car!!!

I can’t say enough good things about Nick! From the very beginning, he was helpful, professional, and genuinely cared about making sure I got the right car. He answered all my questions, explained everything clearly, and made the whole sale feel comfortable and fair. This was hands down the best car-buying experience I’ve had. Thank you so much, Nick!

I had an exceptional experience selling my car through Custom Cars West. I started with a Kelley Blue Book value assessment and requested contact from interested dealers, and Shawn responded almost immediately. He called me right away to walk through the process, then stopped by the very next morning to see the car. He came fully prepared, was incredibly knowledgeable, and made the entire experience feel easy and straightforward. Within just a few minutes, we agreed on a more-than-fair price, completed all the paperwork, and he wrote me a check on the spot. The car was picked up the very next business day. This was — by far — the quickest, easiest, and best car-selling experience I’ve ever had. Shawn was thoughtful, kind, professional, and clearly knows what he’s doing. I truly couldn’t recommend Custom Cars West more highly. We’re planning an upcoming international move and will be selling one more car in the next couple of months — and I’ll absolutely be calling Shawn again without hesitation.