My experience with Moore Cadillac of Chantilly was nothing less than exceptional. My Salesman, Tony Soleiman, made my car buying experience that much more enjoyable; he is such a Joy to work with! Tony was very professional and knowledgeable as well as personable throughout the entire process. He has no pressure tendencies at all and made my Uncle and I feel right at home. Buying a car from Moore Cadillac of Chantilly, with a salesman as good of a person as Tony, was the best car buying experience that I have ever experienced. I know you will feel that way too! Looking forward to reading your review :).
From the initial phone call to the last little detail. Jim Coleman Cadillac is in a class by itself. The staff is extremely prompt, courteous, thorough, patient, understanding, accommodating, and knowledgeable. They always seem to go above and beyond. I've tried to work with other dealerships and none come close to this one...even when purchasing remotely.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Coming in for a older car left with a brand new one!
by 10010783Chs from DealerRater.com
November 5, 2018
The service here is outstanding! Everyone is super nice and will make sure you leave with a vehicle! I???m super happy I decided to go with this company! Definitely recommend for anyone looking for a new vehicle!
Jason and Mike worked after hours to get me into a new (2019) Colorado. I appreciate the friendly no complaints can do attitude. Jason also gave me a follow up call a few days later to see if everything was good. Thank you guys! Tim
I leased Chevy Traverse in 2017 from this dealership when it was Manassas Chevrolet and had a bad experience. This time wanted to buy a Cruze. Every step went without any issue. Sales Associate Carlos was very professional and nice. Austin in finance answered all my concerns and was very professional. It was overall very good experience.
Contacted Moore Cadillac via Cars.Com website regarding a particular used ATS I found on the Cars.com site.
Received a voicemail from the internet Sales Mgr. and received a text from Athena,
(Goddess of Wisdom and War) the young lady who would be my contact asking how she can help me.
We scheduled an appointment and the Auto I had inquired about was ready and waiting to be test driven. Took a 10 minute test drive. There was no pressure and although I did not buy that day I will be contacting Athena in the future as I see more ATS' that I find interesting. FYI: If I had felt pressure to buy something that day, I would not be so willing to revisit this dealership.
My family has purchased many Cadillacs at Lindsay and it is always a very pleasant experience. The sales staff is very knowledgeable and very easy to work with. Jasper Fazio sold me my most recent Cadillac and she was a joy to work with.
I recently leased a new Cadillac XT5 from Lindsay. My sales consultant was Jasper Fazio and she was excellent. The overall facility is great and from the receptionist to the clean up person is courteous and pleasant. I would recommend Lindsay Cadillac to anyone.
I am very happy to deal with Koons of Tysons Corner GMC Buick Chevrolet and specifically with Mr. Macks who did a great job and provid everything on time and completed a special deal and now I’m enjoying my new car very much .. Thank Macks for everything you did ... I would definitely recommend this delarship to everyone.
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