Audi Q5 for Sale in Louisville, KY

Great experience. I would highly recommend if you are looking for a quility used car.

Probably the best car buying experience ever! Started with CarGuru app searching for vehicles. When I reached out for more information, Matthew responded very quickly. Not only buy email and text but with a personal video message. Alexis was able to show us the vehicle we purchased and continued us through the buying process. On final day, Matthew closed us out. I say all of this because the continuity of service and professionalism never changed. The finance team was even able to beat my banks loan rate! It will be hard to look elsewhere for all future purchases. Thank you Neil Huffman Team and to all the wonderful staff!

Found a couple cars we were interested in, called and Alexis helped use narrow it down to the one that met all our needs. Great experience and would recommend them to anyone looking for a beautiful Acura.

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.

Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.

I just purchased a 2018 Yukon from Courtsey Buick GMC. I had a great experience all the way from my sales agent, Bill Baxley, to Michelle, the finance manger. They were respective of my time and considerate of my questions. I would recommend them to anyone looking to purchase a Buick or GMC product.

Offer to less for my trade in the amount is too low to cell was okay could not find vehicle that we want it will be monitoring the website to see if a vehicle comes available

Took my 2013 CR-V in for oil change and walked out with a new 2018 CR-V. Nice place, quick service and knowledgeable sales staff. My second car from here.

Have bought three cars from 502! All three were as advertised. Purchase two Hondas and a Cadillac all with over 100,000 miles on them and very please with the results. They seem to take great care in the car is that they put on their lot! Would recommend them to my friends!

Ryan Burton was just fantastic! Easy to communicate with and extremely friendly. Ryan worked hard to get me the best price for our Escape. He was up against many other dealers and was always willing to go the extra mile to make the purchase an enjoyable experience. He is truly an asset to Tri-County Ford. They???re lucky to have him as he represents their dealership at a high level. The overall buying experience was so wonderful without any pressure or stress. Thanks Ryan!

I spied a used car on their lot on Sunday when the dealership was closed. I promptly emailed directly via their website, stating that I'd be there the following day at 6:30 to test drive. On Monday, no one followed up, so I called at 4pm to ensure the vehicle was still there. The sales department confirmed, but seemed lackadaisical about my visit. When I finally arrived at my stated time, there was NO SALES staff available. "They've all gone home for the day.". Sidenote: the dealership closes at 8. The fianance advisor ended up showing us the vehicle, which was a smoker's car and very obviously so. Once we smelled the interior, we parted ways. As I'm in sales myself, I was floored by this experience...What dealership has no sales staff available when a client firmly stated that she'd be in at a prescribed time? I made a purchase at a different dealership this morning.

Professional, honest and courteous service with outstanding products.

I was searching for a 2013 Audi A8 with both a light colored interior and the Driver's Assistance package. I live in San Diego and could not find a vehicle like this anywhere in Southern California. After expanding my search, I found the car I wanted at Blue Grass Audi. Although I was nervous about buying an out of state car without seeing it, everything has worked out great! I dealt with Mike Vine, Jerry Eaves, Jennifer Copper and Bob Barry at Blue Grass Audi. They were fantastic- they provided detailed pictures and walked me through the purchase. They were readily accessible whenever I called with a question. I wish I was able to meet them in person. Never has buying a car been made easier. I got a great price on the Audi Certified vehicle even with the shipping costs. During shipping there was a minor problem but Blue Grass Audi provided excellent post sale service. They set me up with a local Audi dealer to correct this problem and took care of the cost of repair. I could not be happier with the professionalism of this dealership. I wish they were in San Diego so that I could have my car serviced by them. Needless to say, I highly recommend Blue Grass Audi!

I just purchased my SUV from Blue Grass Audi. I have to say it was a pleasure dealing with them. They took the time to listen to what I wanted and made sure I was completely satisfied from start to finish. The owner took the time to follow up after the purchase to see If I was happy with my purchase and if I had any questions. Excellent customer service from the entire staff. I'm a customer for life!!

I read a couple poor reviews on this site as well as on google, HOWEVER, I also read some great reviews. I read on google that Reed Montgomery was incredible to work with and I agree. I called and asked for Reed specifically and he wasn't in but returned my call first thing the next day, and this was all in reference to a used Ford, not an Audi... He was wonderful but since he is the sales manager, he referred me to Bret Veatch. Bret went way past my expectations in a salesperson at a luxury dealership, we've bought luxury before and were always treated like lesser people, not Bret. Reminder, we bought a used Ford and traded in a clunker and a jeep, no Audi was involved but they were awesome working with us through the whole experience. Bret is extremely knowledgeable about cars in general and when he sells a used non-Audi he does his homework, he was able to teach me a lot about my new ford. ASK FOR BRET VEATCH, he will not disappoint you, by far the best, easiest transaction. Also, the financial supervisor, Melissa, was great as well. Thanks guys!

We've been customers of Bluegrass Audi for twelve years now, and have purchased four cars there: 2002 A4 1.8T; 2006 A6 4.2L; 2010 S5 4.2L; and 2014 S7 4.0T. Our experience with the people and the dealership in general has been fantastic! I've bought no cars from any other dealership since our first purchase with Bluegrass Audi, and I have shopped around. The Audi product line is exceptional, but what really keeps us coming back is outstanding customer service! The folks at Bluegrass are courteous, friendly, and professional. The treatment my wife and I receive while there is great - they made us feel welcome on our very first visit. The three folks we've interacted with the most are David Yenawine (Audi Brand Specialist/Sales), Mark Jones (Sales Manager), and Bob Grider (Audi Exclusive Service Consultant). They are all top-notch in their fields, and have an in-depth knowledge of the Audi product line. They've provided great customer service both before and after the sale. Here are just two examples of great service: (1) After ordering the A4, the dealership called to advise me a mistake had been made during the purchase - they had forgotten to collect sales tax. Then the shocker - they said since it was their mistake, they would take care of it. Holy cow - talk about building customer loyalty! I tell this story at business meetings as an example of amazing customer service. (2) A couple of months ago, I noticed a sidewall cut on the right front tire of our brand new S7. I assumed the damage had occurred during delivery from the factory in Ingolstadt, since the car only had about 250 miles, and I hadn't encountered any road hazards. David Yenawine asked me to show it to Service Manager Dennis Woods. Dennis said "no problem Mr. DT - we'll take of it," which they promptly did at no cost to me. Again, fantastic - you know what the response would have been at other dealerships. I'm an admitted car nut, and have owned more than 20 cars over the years, including classic American muscle cars. Some sales people don't take my experience and knowledge into consideration (I was also lucky enough to fly the F-16 in the USAF for twenty years), and proceed to insult my intelligence. Not so with David Yenawine and Mark Jones - they expertly tailor their delivery to the individual customer, answering all questions and offering great advice. The same goes for Bob Grider - he makes it easy for us when bringing in the cars for scheduled maintenance. What a pleasure to deal with these fine professionals. I'll be back for the next purchase soon. By the way, sell your house if needed to get an S7 - it's that amazing - and buy it from Bluegrass Audi. I give them my highest recommendation!

The buying experience was great from start to finish. The dealership has an abundance of Audis on site so there were many to choose from. Mr. Vine and Nick Brazley helped me find the exact car that I wanted to purchase. I came prepared with my price that I would pay and amazingly they came back with a much lower number. This was the first time I have ever left a dealership KNOWING that I really received a great deal. A couple weeks after buying the car, I went back to pick up some paperwork and my car disappeared for about ten minutes. Mr. Vine had taken it to the back to wash it! The car is a MONSTER!