Used Audi Q5 for Sale in Norfolk, VA

As a business owner and a salesperson for 30 years, I must say I had a great experience with Brad and and Checkered Flag (for the most part). Brad truly seem to care about his customers and went way above and beyond what I expected. We have bought 3 cars from Checkered Flag over the years and this was certainly the best experience (for the most ) My only complaint is if a company has set one price/ no haggle price on cars, they need to set and stick with that price. Saw this car on Monday on the website for 13k, 3 days later when I'm ready to purchase, the price goes to $13,690. Non Negotiable. VERY POOR MANAGEMENT DECISION..

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

Our first Audi purchase, we have a very pleasant and wonderful experience . Lucas is our sale person, very nice and gentle young man. Well known of what we need and ask for. (My daughter drive home her first car brand new 2018A3 for a greater price, thank so much for Manager Dan's help. Great team members with well known features and service of the vehicle, thanks for the extra help of Mike and Brad and Kirsa . We are so happy with this purchase, my daughter is so exciting with her car and the little Audi dog(her fav, ) Again, thanks alots- Lucas, Dan,Mike, Brad, Kirsa

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.

My wife and I have recently purchased an Audi Q7 SUV from Checkered Flag. We had just returned from Vienna, Austria visiting some friends. They had a 2018 Q7 SUV, which my wife liked very much, and wanted to see the car. She 's a wonderful person so what she says I do!! My wife has a Checkered Flag BMW and has had a pleasant experience with them. So we decided to get the Audi from Checkered Flag again. We had only heard nice things about your Audi dealership. Fortunately, we encountered Brad Commes. Brad Commes is the best salesperson that I have ever met. He was very professional in his appearance and in the manner in which he showed us the vehicle. He was extremely friendly, knowledgeable and accommodating. He answered every question that we had in a patient, enthusiastic manner and went out of his way to make sure we were comfortable and understood all and everything about the car. His sincere interest encouraged us to buy the SUV. I would recommend Brad and the Dealership without hesitation.

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

I arrived at the dealership with a few pre-owned vehicles that I wanted to test drive. I pulled into the lot and began getting familiar with the vehicles of interest. Shortly there afterwards Mike Lupia greeted me and I was determined to take control of our conversation. This is, however, how you're supposed to get the best deal, right? Anyway, Mike was very friendly and listened to my "demands". He was very accepting of them and we were able to get everything in order and we were off on our first test drive. We drove 3 vehicles that day, the last vehicle was showing a low tire warning and I felt a little shimmy when we got up to speed on the highway. Mike offered to get the tires pumped up and I would be able to drive it again later. He called the day we had agreed, but I was unable to that day. I stopped by 2 days later with my wife and James met us and help us in locating Mike and getting us started on our test drive of the Acura, saving Mike the time. Thanks James. We drove the car and while the shimmy was gone, and we both liked the car, we just weren't in love with it. So I shared our feelings about the car with Mike and were preparing to head out. Mike asked if he could take a look at their inventory for something else that might fit our "demands". We weren't in a hurry so why not. Mike pulled up the inventory and we went through the list when we came upon a Mercedes - the salesman in the space next to Mike, I think his name was Steve, mentioned a Mercedes that was just traded in. We took a look and we immediately thought this was more of what we were looking for, but I was pretty convinced it was out of our price range. However Mike was able to find us a vehicle well within our budget where we were able to add some additional protection and out the door within our budget. Everyone offered us coffee, water and snacks. Even though I wasn't buying one of the high-end new cars, I was treated like a VIP from Mike and everyone I ran into. Thanks Mike for being my ambassador of value - getting me into a luxury car at a price I could afford.

Of all the German manufactures, Audi leads in style, performance, fit and finish. The Q5 is the standard that others need to follow. The very best.

NEXT STEP AUTO SALES is the place- ask for Steve! Car runs smooth, interior spotless like new-new tires. This used Audi Q5 met all of needs-has very spacious trunk.

I was searching for a 2018 TLX Acura via the internet. I came across several dealerships and decided to compare prices. After receiving the first quote from Priority Chesapeake I countered that I had received a lower quote from another. When Tammy Coleman contacted me with the second quote I could not refuse the offer . Then I told her that it would be several weeks before I could take ownership because I live almost 1.5 hours away. Guess what ,she told me she would bring it to my home needless to say three days later I took ownership of a brand new 2018 TLX Acura. I was not disappointed. Thank you Tammy C. for making my transaction easy and painless.

Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.

Lorie Logsdon, Service Advisor, did a fantastic job. She made the whole experience pleasant. I felt comfortable interacting with the staff. Everyone welcomed me in and I forgot that I was a service shop and felt like I was just hanging out. I found the cost to be quite unrealistic. I was charged $85 for labor just to get my electronic key entry code reset (I did not know the code as vehicle was purchased used). I believe it shouldn't be that high for something so simple. No actual mechanical work was done. This was quite disappointed. The making of a spare key was about $25, this I can deal with. This is reasonable. Customer service was great but cost/pricing was a bit high. And for that reason, I would probably end up going elsewhere to get serviced for less. In today's world, where money isn't falling from the sky, it is hard to pay that bill - especially being a mom to 3 kids (with 2 being twins), it is hard having to give away money like that.

Purchased this vehicle for a long, daily commute. The performance, handling and comfort all made for an excellent ride. Plus the full-time, real AWD is terrific, especially in poor weather. It has all the features you'd expect from a high-end brand...and is highly rated for safety. A TERRIFIC 1st-CAR FOR YOUR TEEN DRIVER!!!!

I wasn???t even expecting to buy a car today, but Bryan went out of his way to find me an awesome vehicle. He let me go on a few test drives until I found one i fell in love with. He found me the perfect 2015 volkswagen passat. Amazing car that was within my budget and everything I asked him for. He was so quick??? yet thourough with every part of the deal. Leslie was awesome when it came to the financial part of the process, she explained everything in detail and answered every question I had. Highly recommend Checkered Flag and Bryan! So happy and excited about my new vehicle.

This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.

The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.

I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.

I went there without knowing if i was going to be approve or not because of my credit situations, all i can say is thank you guys i couldn't believe it was going to be so easy. The car runs perfect but they also gave me a two year warranty. I cant be more thankful.

It far exceeded my expectations for a replacement SUV for my Cadillac Escalade! It was the Premium SUV by Audi which offered a loaded package which had low mileage.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

The 2016/2017 models were the bulk of my test driving. Ended up buying the 2016 Q5 2.0 Premium Plus with ~25k miles on it. Handled like a dream, technology package is great, and gets pretty good mileage. Certified Pre-Owned is the way to go as you can get original warranty as well as the comfort knowing that the car has undergone all of the relevant inspections. Overall great car with good price and resale value.

I purchased a 2008 PT CRUISER from A&G Auto nearly 5 years ago. I have had no major problems with my car. I have been extremely pleased with the kindness I have been shown by A&G as I also financed my vehicle through Cyprus Finance.

This car met all my need, its spacious and stylish. The miles per gallon is great as well and the steering feels great. The interior feels great.

The staff there is Excellent ! Would highly recommend to others ! They make sure you get exactly what you want . Everyone is so professional

Overall, it’s not a bad car. Let’s get to the nitty gritty: CONS: - Sun Shade of Panoramic Roof will break - Blower Fan for AC/Heat will corrode and break - AC compressor will fail - Cooling System will fail at water pump - Engine will leak oil - Parking Sensors on bumpers will fail - It doesn’t matter which year 3.2 Q5 you have. These things will happen if you own one. This is well documented and Audi will not cover out of warranty. - No Bluetooth Audio, only Phone Calling - Terrible GPS setup - Seat Memory only Positions itself if engine is off - Trunk cannot close remotely Now, the Pros: - Big Panoramic Roof!!!! - Incredible turning radius - Good power on freeway for passing - No Turbo = No Turbo Lag - Sport Mode wakes the car all the way up - QUATTRO will get you through almost any weather including 2 feet of snow - Parts interchangeable with other year/setup Q5s - Decent MPG (25Mpg on cruise control at 70mph) - Great Speaker system Sound - Nice Sounding Engine - Smooth and Quiet on freeway Overall, it’s fun to drive, powerful enough to get a thrill and a pretty solid car when everything is working. Just be prepared to shell out thousands of dollars should anything break.

I have to be the most indecisive person I know. Mr. James House was so patient with me even though I kept him occupied from 11am-6pm. He reassured me that this purchase is what I wanted, and I???m glad he did. I love this car and always dreamed of owning one. I would recommend purchasing a car from this dealership!

Great drivers car ! You feel the road. Good on gas and very comfortable, and made with the German quality you would expect. Will buy another, or a q7

My first question to Lee was, How does Audi compare to Ranger Rover? He said, you won???t believe me if I told you , so let me show you. From that moment on I knew he would have my business. Most of us know what we like and a car( the look, the style)...I never considered overall performance... until Audi.Thanks Lee. I???ll be for all future cars!

Great SUV with lots of great features. Smooth drive and settles well on the road. If you are looking for a luxurious and well performing SUV, the Audi Q5 is it.