Audi for Sale in Spokane, WA

Steve was able to not only get the color we wanted but additional features and keep us within the price range we wanted. Looking forward to the adventures our new Subaru will take us.

It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.

All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.

First time buying online...

Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.

Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.

A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.

Went in looking for a new truck to best for my needs, which ended up being a base model. I experience zero pressure into buying more than I wanted or needed, Nik listened to my needs while prequalifying even after I asked to look at higher level trims. Nik, allowed me to make my decision, was patient answering any questions I had. Once I made my choice, he was over eager to continue the process as fast as possible but still giving additional time to look over the paperwork. The staff from the General Manager to the lot attendants provided a warm welcome with an offer any assistance.

I had a great experience at Auto Nation. I took my car in for a recall on the transmission cable. They had the part in stock and replaced it that day so it saved me from a return trip to get the part installed.

Great! Everyone was very polite and knowledgeable. This is the second Subaru we have purchased from them.

I appreciate the friendliness and explanation of what maintenance service was done. Always excellent service!

Sam is a stand up guy and this is my story: My name is Christopher Reed and I have been dealing with crappy used cars for almost a decade. The reason you may ask for this is bad decisions in my younger days. Back in 2010, I had to file Bankruptcy and the car that I had a loan for was repossessed. This as you can imagine has made getting a good, reliable car difficult. Because of that I had given up on having something decent and that meant that I was relegated to purchasing “beaters with heaters” that were just as good as the couple hundred bucks in my pocket could purchase. This cycle of buying a crappy car and driving it until it died or I couldn't justify working on it anymore has been a constant headache for almost a decade...until a couple of weeks ago. My brother tells me that he knows a car salesmen that he actually trusts to be fair and honest and can probably help get me financed so that I can get a good, dependable vehicle. I laughed at my brother and told him that no one would finance me for a car that I would actually want and could believe would be a reliable vehicle. After some more “brotherly” back and forth banter, I decided I would at least go down to the lot and see what was available and hear Sam out. So I show up, look at a couple of cars, and meet Sam. Sam was open, friendly, reassuring, and actually listened to my concerns about why I didn't think I could get financed for anything nice. He then proceeded to actually sit there and run some numbers with me based off of what I believed my credit to be and what I believed I could reasonably afford: not any of the back and forth to the back to talk to his “manager” to see if he could come up with better numbers, just a straight and honest back and forth that I greatly appreciated after so many bad experiences with car lots trying to play their games. He then proceeded print off a purchase order for the car that i had decided I wanted to buy and handed me a business card for a local credit union and told me and told me to go talk to them and that this particular outfit had had great success in financing people with concerns like mine. He didn't give me and ot the “this bank will give you this rate or this bank will give you this rigmarole,” he just told me who to go talk to people that could best help me with my situation. I listened to his advice and proceeded to have the best banking experience of my life (and I am now switching all of my accounts to this particular credit union) and got financed for a car that I actually fell in love with and wanted; not my second, third, or fourth choice….the one that I actually wanted. I would recommend him to anyone looking to purchase a high quality used vehicle. TLDR version: Sam is a straight up guy that helped me get a car that I didn't think it was possible for me to get and gave me the single most pleasant car buying experience that I have had in 35 years. I couldn't recommend him highly enough.

The buying process was quick and easy. Everyone there was nice and informative. The car was clean and in great shape. I love my new car!

Sally is the BEST!! She is considerate to her customers' time and concerns, while still communicating effortlessly with everyone she interacts with. She made my entire purchasing experience wonderful!!

My car blew a rod approximately a week ago, so I needed a new car ASAP. I spent 5-6 hours perusing various car lots to no avail. I was exhausted, to say the least. Finally decided to drive to Deep Park because of their tremendous selection of cars. Met Marcus and I could tell right away that he wasn't interested in selling me something that I just "kindof" liked-to make a deal and a quick buck. He was very patient, letting me test drive a couple of cars, even one car numerous times. I decided on a Mazda, purchased it and drove home. When I got home, I quickly realized that I made the wrong decision, and I wanted another car I was looking at on the lot- a Volkswagen Eos. Marcus and his team allowed me to return the Mazda and trade it for the Volkswagen- no problem!!! If you are looking for a dealership that's only goal is to make the customer truly happy, you found it!

They are there to provide service in every aspect from sale to service. I never walked into the dealership without being recognized and attended to upon entry.