I cannot begin to express how pleasant it was to deal with this dealership. I had the pleasure of working with Dom Maier. I could not have asked for a more polite, knowledgeable and professional person to work with. I live near Richmond Virginia and there are very many Dodge Chrysler Jeep dealers between here and Salisbury. I spent many hours meeting and talking to many of them. After one phone call to Dom and Mike Beauchamp I was done searching. This team not only helped me find the perfect truck, they made it extremely easy to buy. First rate experience from start to finish.
We have purchased several Subaru???s from Gateway and every time we go there it???s like our extended family. Kevin Miller has been our salesman for the past 3 cars and would always ask for him. Will continue to recommend Gateway Subaru and give them the highest marks. Thanks again Sam
Kevin Miller was very helpful in getting us the car we wanted from another location and throughout the purchase experience. Each person we dealt with in the process, including Brian and Zach, was friendly and considered our needs. Kevin is very patient when I ask my dozens of questions. This is our second car purchase from Gateway, with Kevin as the sales rep. Our first experience was so good we went right back to Gateway and Kevin.
Across the board, Sales, Sales Management, and Financial, all parts of the buying experience was flawless. No hassle, no pressure and always accommodating. This is our 2nd purchase from Gateway and again, easy and professional. Highly recommend this team.
Barb was very welcoming and listened to our needs in purchasing a new car. She took the time to described and clearly explain the differences and benefits between the two vehicles models we were considering . Once we agreed on our vehicle, she immediately began to orchestrate the deal components including a minor cosmetic repair that was important to us. She was extremely helpful with the delivery of the vehicle explaining simply and in depth the features and functions of our new car. Her overall attention to the details made this a very transaction extremely smooth and satisfying.
Traveling thru the area and 150 miles from my destination (so no prior relationship) and needed help with a Chevrolet diesel deceleration! Called ahead and was told to come on in! The tech and service manager stayed over an hour past closing to help me. I was already bracing myself that I would have to leave the truck and come back. Was fortunate to have family an hour and a half away that came to my rescue just in case. Repairs made! It would be worth buying from them just for the superior customer service in the service dept! So grateful!
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