Amy Mattick was excellant to work with, quick to respond, and very knowledgeable. After dicsussing with her what I was looking for in a used car she provided options to discuss and was very willing to answer questions. Very pleased with the experience and would defintely recommend BMW Minnetonka to family and friends.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
This place was great.
by Mitzi Myles from West Hempstead
December 22, 2018
Large selection of cars, wide variety. Sales advisor was very helpful.
Collecting the car was a long process, it took more than 2 hours even though we made an appointment to collect the car.
Leo Guzman is the best! He goes above and beyond, working tirelessly for all of his customers. I have never worked with a dealer that was more down to earth and cares so much about making the customer happy. Thank you Leo!
Worked with Anthony Borrell in sales, very helpful and straight forward, best of all no surprises and no pressure. Anthony worked with me to get best deal on purchase price as dealership hit me hard on a recalled diesel trade-in, thank you Anthony.
Jay Chang went above and beyond to help me get into my new car. He made himself available at all times and answered all my questions. This particular experience was less painful than my previous car buying experiences.
You should check out his YouTube video of him riding his bicycle from Rochester NY to MN.
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