The moment you drive in service, your pampered by smiling friendly service personnel. After a quick check in with the service advisor for the requested repairs, I was able to quickly obtain a high-end loaner car for use during the day. And excellent dealership.
Bought used chevy z71 from these people. Salesman was not pushy and very noligible about what he was selling. Price was cheaper than anywhere else. I got truck home and had a small problem with it they took care of it with no hesitation. Glad I went there will definitely go back.
First, if you want a car, why people expect the dealer to call when they had the opportunity and ability to call the dealer? I just don’t understand and that should not be the reason to rate low in review.
I sent online inquiry but I also called and placed a “refundable” deposit to hold BMW 5 Series. Car had minor issues such as the smell since the owner was a smoker. Detail was done and smell is gone as promised. They worked with me on pricing so good deal got even better deal compare to other listings in Northern IL / Southern WI.
Again, there were few minor issues and financing could use “user friendly” process but overall I was very happy with the process, service, price and extra accommodations thanks to Juan and Victor.
Obviously this is not the same level as Barrington BMW or Knauz BMW that I am so used to (where I purchased and serviced other 2 BMWs I have) but they do provide great service and I will think of Reo Motors for next car purchase.
Very friendly people. As soon as I walked in, Mr. Garcia greeted me right away. I purchased a 2012 Nissan Altima from him. I found a couple issues wrong with the vehicle, but he went out of his way to get my vehicle ready for me. Love my car!!!! Highly recommend Reo Motors, walk in and ask for Juan Garcia!!!! :)
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