GREAT BUYING EXPERIENCE, SALESMAN ANTONIO WAS GOOD AND FUN, HE TOOK MY BARBS AND KIDDING IN STRIDE. RONICE THE GAL THAT DOES THE PAPER WORK HAS A GREAT PERSONALITY, SHE COULD TAKE MY KIDDING AND FIRE BACK A COMEBACK, HAD A GREAT HANDSHAKE.
ONLY PROBLEM, DOING THE PAPERWORK TOOK TOO LONG, I PRESUME BECAUSE QUITE A FEW CARS WERE SOLD THAT DAY
sold me car with no spare tire. Once they finally agreed to give me a spare, service department doesn't answer phone or call back when you leave message.
This dealership seems overwhelmed, understaffed.
The service was good at first but after I backed out, they just ignored my request to get deposit back... The sales asked me to talk to front desk and front desk asked me to talk to sales. Very disappointed.
Great Selection and very professional employees!!!
by Jason Larson from Moreno Valley, Ca.
February 6, 2018
I was very impressed with your dealership and your customer service was excellent! You took time with me and addressed my concerns. You were welcoming and honest with me.. Thank you for actually caring for what I was looking for in a car purchase..even though I did not find the car I was looking for at this time.. I will be back..Jason
Let me start off by saying that I wasn't able to purchase a vehicle from RPM due to paperwork issues that were out of RPM control and mine.
To be perfectly honest with you I was scared to death that they were going to rob me blind because we're in different states and I wasn't able to view the vehicle in person. I was going to buy the vehicle sight unseen.
I prayed on it and put my faith in GOD and let me say that "Junior and Marcus" were not only HONEST, TRUST WORTHY and FAIR they were HASSLE FREE and the BEST car salesman I've ever dealt with. I regret not being able to complete the deal.
If I'm ever in the market for a new/used car from CA I'm checking RPM first, and I suggest you do the same¿¿
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I was looking for a bmw, and after searching the internet for a week, I found one at RPM. The process was very easy. I called and made an appointment, went in and test drove a bmw 750. It was amazing, I loved it. The negotiations were easy, Frank the finance manager got me a great payment. The rest is history. Best and easiest purchase I've ever made! I recommend RPM to anyone looking for a great used car.
Great from start to finish. Got me exactly what I wanted in terms of vehicle and monthly payment. I was even able to add an extended warranty without a bump in payment. Great crew here a must to see. Thanks guys
Came in just to browse for a bmw i been wanting, was helped by T who was really helpful and friendly and always made me feel comfortable. Ended up leaving with the car i wanted and a really affordable payment with no pressure at all! they washed up my car right away and i was in and out within 45 min! no hassle hands down best car buying expirence ever!
I like the new service building. They say it’ll be by the shop with construction soon. The Service staff has always treated me right and they seem to appreciate me for coming in.
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