Quentin Johnson is a phenomenal sales rep- knowledgable about the vehicles, without the aggressive sales pitch I have come to expect car shopping. I would purchase a Mercedes from him any day, and Plaza is truly lucky to have him on their team.
I worked with John and Rosie as well as a young tech guy. I found them each easy to work with as well as honest and friendly. The car I was buying had just come in with a bad tire but they changed it out for me. I drove from Austin to buy my car and I am glad I did! Totally worth the drive.
Scheduled a service appointment at Classic BMW on Saturday during Cars for Coffee. Met with my service advisor Jeff Daggon and everything went great. Was able to see all the cars and pick up my vehicle when finished.
Mike Alwin in the Service Department always takes great care of me and my vehicle. It’s always a smooth process to get my vehicle in, get my loaner car and be on my way. Thank you again for all of your help during my Service visits!
Leo Guzman is the best! He goes above and beyond, working tirelessly for all of his customers. I have never worked with a dealer that was more down to earth and cares so much about making the customer happy. Thank you Leo!
If you're buying, call Brian Giroux. If you're taking your car in for service, use Alan Solis. I've purchased two cars from BMW of Austin; both of which were great experiences. Brian was knowledgeable, helpful, not pushy, and was super polite to me, my wife, and daughter each time. Alan Solis in service is also amazing. He's kept me informed every time I take my car in, made sure I had a loaner if it was a longer appointment, and breaks down what can wait, and what needs to happen now. Both of these guys are phenomenal and I HIGHLY recommend them.
My wife and I enjoyed working with John Mulligan. He was very friendly and professional. He answered all of our questions and assisted us with knowing how to operate our car. It was a wonderful experience and we are truly satisfied with our purchased.
My wife and I found our visit and subsequent purchase of a vehicle from Catonsville's dealership to be easy and timely. Client Advisor Harold Blackwell was so helpful, professional, courteous, and knowledgeable about the cars and buying process. Harold is the type of person I would recommend to others when purchasing a vehicle from your dealership.
When we walked into the showroom we were greeted By Devin in a very respectful manner. He has outstanding customer service, knows his product and did not put any pressure on us. He made us feel welcome and worked very had to get us what we wanted and make sure we were happy. If you want to work with someone that listens and understands what you want, Devin is your man. Been buying cars for over 50 years, best salesperson I ever met. Go see him and you will have a wonderful experience.
What an amazing experience from start to finish, and I wasn't even buying new. I found the Audi A6 of my dreams, and I couldn't be happier. Rob Howry took great care of us, and was a consummate professional from start to finish, and a great guy. Everyone I dealt with was top-notch. I would definitely buy from Faulkner BMW of Lancaster again.
Search engine was easy and mostly accurate. Some details about the vehicle were off, for example, the listing stated the vehicle had gps and memory seats. The vehicle actually does not have either. Also, the vehicle has a spoiler moonroof and not a full functioning moonroof. Despite those missed details, thanks to Cars.com, I was still able to make a good vehicle purchase.
Purchase Experience Redeemed First of all, absolutely love the vehicle hence I'm a returning customer. I was contacted by the general manager about upgrading my vehicle lease 4 months early. I agreed, completed paperwork, and received the vehicle. There was a mixup in the remaining balance for the old vehicle but I'm happy to report that this has been resolved. I do like this dealership and the people there.
My recent leasing an X2 from Habberstad was totally different from any other dealer I have I have dealt with. Your salesman, (Tom Drake) made the experience a pleasurable event. I definitely will recommend Habberstad to my family and friends.
Dawn, Chris and Ryan at Tully Manchester were extraordinary! Extremely knowledgeable, professional and ensured a pleasurable car shopping experience that exceeded every expectation. They were so helpful in finding the right car for us and worked with us to ensure only the best selection of BMW, financing and options. This is our 3rd BMW from Tully in 3 years and we will keep coming back as the people and service are phenomenal - if you are shopping for a BMW, this is the place. BTW the service team is also excellent, professional and very knowledgeable. 5 stars!!!!!!!!!!!!!!
I wanted to purchase a BMW for my wife for christmas. John made the whole process easy and straight forward. I was able to get the certified car she wanted at a good price. When my wife came to the dealership to pick up the car John had the car pulled into the showroom with a large red bow on the hood and a sign wishing merry christmas. None of these things in themselves are that extrodenary , but made me and my wife very happy. I would certainly recommend John Steele as someone you should speak with if you are even thinking of getting into a BMW.
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