Thank you Kuni BMW for a wonderful car buying experience. I purchased a beautiful new BMW X5 yesterday and found the staff to be professional and informative. My appointment began at 1pm and I was driving home in my new car by 4pm.
I was early for my appointment. Kory assured me as soon as he was done with another customer. Confirmed my service requests, and informed me of a recall that didn???t know about. Drew was very friendly and quick to get me set up with a loaner vehicle. Service was done timely, and I was informed of progress and additional findings from vehicle check. I have a 2008 328i coupe and Kuni helps me to keep it purring like a kitten.
Lori Benton was extremely helpful. I am a 20-something individual and this car was my first car and first brand new car. My family has bought from Armstrong twice in the past and they have always given us excellent deals. This experience was no exception. I was able to get the color of Jetta I wanted without hassle! Not only did Lori an affordable deal, she also rolled out the red carpet for me. My dad and Lori conspired together, without my knowledge, and surprised me with a banner and cake to celebrate! It meant a lot since I had been saving for a while and the little notes on the banner filled me with pride! Pure strangers at the dealership put in effort to make this special! Truly wonderful. Lori took time to show me every detail of the car. Very helpful, since I had no idea how to use the electronic gadgets it came with! Highly recommend this to anyone.
Perfect service as usual . Friendly and efficient knowledgeable and not too pushy . Love the show room and waiting areas. Gave me a great loaner . Thank you.
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