Polo met me at the door on a cold day. I was after a specific car and he answered all my questions and made it very comfortable to ask all sorts of questions.
I had to transfer some funds and they were very accommodating to wait the two days needed for an electronic transfer of funds.
When picking up the car, Polo went over the extremely large check of the car and they replaced brake pads and repaired rotors. What a relief.
Polo, and others, made the experience of buying a used car a breeze.
Found my Rav4 online @ their store. Had some miles but priced super fairly, excellent condition and exactly what we were looking for! Brett and family made it so easy and friendly to do the transaction. He was thorough and explained everything well. His dad is soon nice and helped with some details too. This is what a family business should be! Fair, friendly and with the right product to sell. Strongly recommend over any large outfit. Keep up the great work guys!!
All, This is an unusual review... I wasn't looking for a car nor did I buy one but I felt obligated to give a review for the outstanding customer focus to this company and it's owner. Dealer used to share facility with a rental car company and when the rental car company let me down, Brandon showed me such willingness to help , it amazed me.
So without even being a customer of the Selection I have true experience telling me I would absolutely give this dealer the chance to do business with me for my next car purchase.
Customer focus is everything! And first impressions last..
Wish you all the best and thank you for giving me a sunny good bye to Lawrence while relocating to Sweden!
Honestly, one of the best car buying experiences of my life. I was looking nationwide, but little did I know, there was a gold mine in my own backyard! From the beginning, Ted Lindner helped me find exactly what I was looking for, and helped me across the finish line.
BMW of Topeka has a beautiful new building, and the staff treated me exactly how a prospective buyer should be treated.
Overall, I can’t recommend this place enough. Save yourself a lot of trouble. Shop with BMW of Topeka.
I have a great experience with Greg, he was very helpful and very clear in his explaining what I need to know about my services, I have always go over there, but never have this wonderful experience, hopefully BMW would employ more well train person like Greg, I would love to go back and get a service done there again in the future
My car was due its regular inspection. Baron did an excellent job in explaining to me what they would do and the one or two small things that needed attention. they made it easy and understandable. They gave me a loaner and only had my car overnight. The day after I hit my car back I had a serious tire problem. Baron picked up the car with a flat bed, gave me a loaner, and returned my car that evening. Wonderful service, great attitudes. Highly recommend.
Mike Berman in sales, Nick Ballard in financ and Isaac Nicholas in service were all great and super helpful! Was able to get a car and get out within 3 hours. Wonderful experience!
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