I recently went into West Herr to check out prices and information on possibly purchasing my leased 2016 228 convertible. I had no intention of purchasing a car that day. I was checking out the various possibilities for what I might do after my lease ran out. I had even entertained the possibility of buying a lesser brand off lease vehicle for my use which is not much as I am nearing 84 and drive about 4k miles a year.
Kyle Walsh offered to assist me and did so beautifully. He answered every question and gave me several possibilities of what I could do about just turning the car back in and buying something else or purchasing my current car and what that would take, interest-rates and all of that. He
was very thorough about making sure that I understood which I appreciate . It wasn’t till we had been working together for approximately an hour that he asked if I had thought about leasing a new BMW and I told him I didn’t think I could afford it. He said well let’s check it out and he began to go through the roster of vehicles that were available on the lot. As it happened he came upon a 2018 X2 and showed me how leasing that car was actually the best possibility for me. And I agreed. We arrived at a cost That appealed to me and we made the deal. They actually prepared the car that afternoon so that I had the car the same day. I bought the car actually without having even driven it, so unlike me.
I appreciated Kyle’s easy attitude and his respecting that I didn’t need or want to be pushed. He and Resident Genius Mitch help unload my old car into the new car and I was off. I think I will be very happy athough I’ve only driven the car one day as I live in New York City but leave my car in Rochester at my daughter’s. I’ve had enough of getting my car trashed in the Big Apple. Oh well…… Russell
Sporty & luxurious
by JeffSMU01 from Dallas, TX
December 18, 2018
This car is fun to drive and has a lot of technology and useful gadgets that make driving the car fun. It also has a great luxurious feel.
My first time at this dealership and won't be my last.
I came in at three thirty Monday afternoon and was out by five thirty with my new to me used Chevy cruise. Low mileage, clean and in excellent condition.
Super easy people to deal with, I will be back.
Great When It Runs
June 8, 2018
BMWs around this year have well known issues, mainly with their fuel pumps, that resulted in many recalls and extended warranties. Be very wary of this before purchasing and even if you have a certified BMW mechanic inspect the vehicle, the diagnostic machine may not pick up on the fault as it only happens intermittently. BMW extended the warranty to 120k but after that, nothing. When the vehicle operates as intended it is a joy to drive, but the extremely costly repairs and seemingly unpredictable fuel issues have made this my biggest financial mistake in 30 years of walking the earth.
Great staff and customer service, prompt and willing to go the extra mile to satisfy the customer.
You own the road with this car
by LG3 from Sarasota
January 4, 2019
The BMW 535I has performance and comfort day or night. The twin turbos paired with a seamless power transfer by the transmission and tight road handling delivers a rewarding driving experience.
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