Excellent pre-owned dealership
August 6, 2017
My wife and I bought two cars at the same time, and we dealt with the entire Hagan family, both at their new location in Chatham, as well as their location in Girard. Andrew Hagan and his parents were extremely helpful through the whole process. Andrew coordinated everything we asked for (test drives, car fax reports, etc.) quickly and professionally. Andrew's parents were also very polite and helpful.
I felt like I always received honest and thorough answers about every car I wanted to check out. Once we chose vehicles that we wanted, Andrew and the dealership was very accommodating and assisted us through the entire sale process. I didn't feel pressured or rushed in any way. There were a few fairly minor issues with the cars post-sale (like with any used car). Andrew always got back to me and completely took car of all of the issues, either himself, or through one of the dealers/shops he regularly uses. I have already recommended the Hagan's dealerships to people I've talked to who are looking for cars for all of the reasons written above, and I would highly recommend Andrew Hagan and his family if you are in search of a used car. I looked at many other dealerships, and none of them came close to the Hagan's in terms of earning my trust, and the level of service provided.