One word, WOW! What an amazing group of guys working there. I stopped by the dealership a few days ago and I felt so welcomed by their staff. They were extremely helpful and so easy going. Unfortunately my credit sucks, so I wasn't able to buy the Benz I wanted. They worked so hard to get me approved but oh well. I'll have to come back when I have some more money down.
I was recommended to go there by my cousin who purchased his BMW there a while back ago (he's very happy with it by the way). He always praises Sea-Auto about the cool cars they have so I decided to stop by and check it out for my self. I am happy I did.
Pleasant car shopping experience with Steve Lewis.
by Tina from Woodinville, Wa
November 25, 2018
We appreciate the time and patience that Steve Lewis gave us while selecting a car at Elliott Bay Motors. Unfortunately I have some disabilities that makes car shopping a bit more challenging. Steve was very patient , and accommodating during the whole process. I never felt rushed or pressured. Thank you again Steve for all your help.
Took my Disco due to Tire sensor issues, they checked me in promptly, service advisor Robin was ok, it never hurts to smile a little bit - car rental was quick and easy. Car was fixed by the next day. I believe Alina assisted Mr at the time of picking up the car, she was nice and friendly. Overall, Excellent service.
I initially posted a negative review after we purchased from Landmark and found out a few months later that our suspension needed a significant amount of work, despite having been told that it was serviced prior to purchase. However, within an hour of posting my review the Landmark GM, Sunil, called to follow up with me to see what the problem was and how they could resolve it for me. I took my car back in, Landmark’s service department took another look, and in the end they did all the suspension work that was required. They really went above and beyond to make sure what could have been a negative experience turned out to be a positive one, and I am very grateful to Sunil and the whole team.
They explained everything that we had questions about, and went above and beyond when it came to helping us get a deal. They knew every detail about every car in their lot, and recommended the perfect vehicles that for our criteria. 10/10 would go back and recommend to family and friends!
Also they were very personal, not distant or cold at all.
I have got to say buying a car from Dave and the folks at the car connection was by far the best buying experience I have had!!
no pushy salesperson, no wasting time. they let me go to the car i liked
asked if i wanted to have a look inside, Dave got the keys, told me a little bit about it, asked if i would like to drive. test drove it and loved it and made the deal without any hassle whatsoever!! they even let me drive off with my new car on a sunday when all banks and credit unions are closed
(i had been pre-approved) and could not confirm.
Dave and Cale, my hats off to you both!!
keep up the good word and expect more
business from me and friends
Thank You both for the wonderful customer service!!
2015 Buick Encore
We found the Mercedes we never thought we would have. It’s a white 2014 gl450 and it was obviously well taken care of before us. We dealt with Rick who was very responsive and helpful. He answered all of our questions and was pleasant to talk to. The cars they have on their showroom are insane. It kept my 10 yo and 7 yo occupied, kind of like Disneyland for car enthusiasts except you cannot touch anything. :) We worked the deal and came to agreement on terms, much better that I thought we would. Most of the communication was through text messaging which is perfect. We went to the dealer to test drive on a Friday and after some more research and a little comparison shopping we bought on the following Wednesday. With Rick’s help this was the car for us. Very low pressure and very helpful. I bought the extended warranty, originally the price was too high the finance guy came back “at cost” who knows, but after calling around and checking online I feel like we got an awesome deal on that too.
I appreciated the relaxed atmosphere. They are honest and fair dealers and accommodated my request for my own inspection (in fact they encouraged me to be satisfied before buying). Pricing is reasonable. I like their selection of cars. I did not look at every single one of them, but I believe they have some great finds there. I will definitely go back to find hopefully my next vehicle purchase. Keep up the great work!
Michael was hands down the most professional, experienced, patient, and understanding sales person with which we interacted during our search for my wife's dream car. We visited almost every BMW dealership in the greater Seattle area and Michael was the best. Highly recommend. We will be back.
Everyone was helpful and friendly. First they did an inspection of the damage, to make sure they ordered the correct parts. The parts were ordered, and I received a call when they came in. When I dropped my car off the gave me a loner car, and the next morning recieved a text that my car was ready. Overall it was a good experience.
Sally is lovely, but this is the second time they have forgotten to wash and vacuum my car when it was in for service. It may seem trite, but in this rainy cold northwest weather, I DO NOT want to be out washing and vacuuming my car this time of the year. They had my car from 8am one day until noon the next day. When I noticed it wasn't vacuumed, she asked if I wanted to wait for it to be done. I DO NOT always have time in my schedule to wait around for things like this to be done. Please do it during the 28 hours that you had the car. When I bought a Range Rover and paid Range Rover prices, I expected the service to be near perfection. When I arrived home, I also noticed that it hadn't been washed. Very disappointed.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.