My husband and I recently purchased our second BMW on (8/30/2016). Jay Cruz was our advisor and I have to say that he could not have been more pleasant, professional, knowledgeable and efficient! This was hands down the most stress-free car buying experience we have ever had. Jay was on top of his game no matter what questions we had. Our car had a slight problem we noticed after driving it home 170 miles away and Jay responded immediately and advised us how to handle getting it serviced at home (which was corrected promptly). He then followed up to ensure the problem was addressed. I would highly recommended Jay Cruz to anyone looking to purchase a BMW. He is an asset to the company and was a pleasure to work with. (Mark and Teri Sanchez, Corpus Christi, Texas)
Found a gently used 2017 Mini Cooper S 4 door online. The vehicle was exactly as described on the website -- no surprises. Shash Devu, our salesman, communicated with us often after we expressed interest in the vehicle and provided over the top service. Answered all questions we had on this, our first Mini. Had the vehicle detailed prior to our arrival and gave us a great walk through. The purchase process was quick and easy. Oh, and we just love the Mini Cooper S. Wish we'd purchased a Mini years ago.
Service was scheduled for 2:30 in the afternoon.
I arrived 10 minutes early and everything was ready to go.
Service time was less than hour, all scheduled work was done and the car was returned cleaned.
I was very happy with the turn around and will be back again.
2015 BMW M4 Base Review
Tons of Fun
by m4owner from San Francisco
February 11, 2019
4
Car is wickedly fast and yet comfortable enough to make the daily commute or run errands. I haven't had any problems with it in 7 months of ownership. I purchased it used and it has 25,000 miles, and runs like new.
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Vroom - Get It Delivered Nationwide, Contact-Free Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
3.6 (4611 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
2016 BMW M4 Base Review
Best car by far
by M4 BMW 4ever from Branford
February 20, 2019
5
this M4 is the best car looks amazing. drives amazing. get compliments every day. this thing flies. great options heads up display with M mode, shows speed and RPM and gear in the heads up. I have had an Audi, Mercedes, Volkswagen, Dodge challenger and charger. this is by far the fastest best car to drive. I have a manual and it is a blast to drive. do not buy an automatic.
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