Used BMW X1 for sale near Hampton, VA

Great, simple buying experience! Between Lennox, Jeff, Paul, Steve and Nick, no complaints on anything everything was done exactly as said and ready to go. The Hall team would get my business again and is a friendly dealership.

Vehicle is a strong performer (no surprise here given its "M" designation. No disapointments in that regard. Sport seats are very supportive; especially with the lumbar support adjustability. Cabin tech is abysmal though. Not at all intuitive; functions nested down menus where you would never expect them. Owners manual is 480 pages! Really ! While the vehicle makes me smile quite often the complexity of the cabin tech has me cursing every time I start the vehicle. The so-called "Genius" program help line only works Mon. - Fri. Central time in the US! Not too happy about that either.

My service consultant, Charlie, was extremely friendly, attentive and kept me in the loop throughout. Thank you!

Drives smooth. Great with the electronics. The car is very high tech and up to date. I would definitely recommend this car !! Very spacious and has alot of leg room!

My BMW 128i had a tire pressure system monitor system give a "system inactive" message. Had all the sensors replaced by the third party tire shop. The problem didn't go away , even though the new sensors radiated the signal just fine. Casey spent a lot of time trying to diagnose why the problem was still there - they didn't charge me anything !! I had tor original BMW sensors installed and the problem was resolved.I thought it was very good of Casey to help me at no charge.

Reliable and high performance BMW x1 with excellent value for the money. It’s exactly the same as an x3, but smaller cargo space. Easily fits 2 rear passengers.

The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.

Just picked-up the X1 on Mar 28th and had a great ride home from the dealership. Handles very well on the road with ample torque when needed. Hate the start/stop mechanics and the fact that you must deactivate each time. Hate the ConnectDrive thing—beware this is a sinister ploy to get more of your dollars and convert once standard car features into subscription services. It is evil. Love the interior. This is my third BMW, so I think this X1 interior is quite good for the money and I am astounded by the standard features list—Wow! And there’s a spare tire with tools in the trunk, WHAT!? I use a touch screen all day, so the tech is no stretch, as long as it works. We shall see, the OS is new. Dual clutch….hmmm, it has its advantages, but smooth take off ain’t one of ‘em. The seats are superb and the cabin very clean. Love the cargo space. This is a good vehicle for a certain group of buyers who want cargo and fun. This is a smart ICE choice, and I hope there will eventually be a U.S. bound iX1.

Olesia, was phenomenal! Great customer service. I’m not a HUGE fan of car dealerships (used or new)! Olesia, helped when I wanted help and gave me space when I wanted! We purchased a used car and I would go back here again !! Thank you for all your help!!

Great for a small/short person. Not comfortable for tall people. Love all the premium features. All leather interior, navigation, heated seats and steering wheel, memory seating. Electric adjustable passenger seat. Not a great sound system though.

Nice clean cars as advertised. Very professional and helpful but not pushy. Highly recommend Prime Auto

My 2013 BMW X1 xDrive 28i has been more than just a car; it's been a dependable part of my daily life for the last 8 years. The driving experience remains as smooth and responsive as it was on day one, a testament to the enduring quality of BMW engineering. What impresses me most is how little I've had to invest in repairs. Beyond the standard maintenance - oil changes, brake pads, and tires - the only significant replacement has been the battery. This minimal upkeep cost is remarkable for a vehicle of its age. The interior has held up beautifully, offering comfort and a touch of luxury that hasn't faded over time. Its performance in different weather conditions, especially with the xDrive all-wheel system, has been nothing short of stellar, providing a sense of security and stability on the road. The fuel efficiency is also commendable for a car of its class. In summary, the BMW X1 xDrive 28i is a model of reliability and enduring value. It's a vehicle that combines practicality with the pleasure of driving, making it an ideal choice for anyone seeking a high-quality, compact SUV experience. My time with this car has been thoroughly enjoyable, and it continues to exceed my expectations.

Super group of sales personnel! Good at what they do! I would buy from them again!

This is an update from my February 1, 2019 review. I have now owned the vehicle for nearly seven years. I’ve personally driven nearly 20,000 miles in it. The vehicle now has nearly 50,000 miles on the odometer. I purchased it certified pre-owned from a BMW dealership. I have maintained the vehicle to manufacturer specifications. I have only paid for routine maintenance. I have paid for zero repairs. My previous review is confirmed. Full disclosure, two repairs were covered under warranty by the BMW dealership when I purchased the vehicle and one other repair was performed by a different BMW dealership due to their mistake during a routine service.

When looking for a reasonably priced used cars I was so excited when I ran across 518 Auto Sales and the large selection of cars they had!!! The staff including Alex, Wendy, Kyle and Scott were awesome and made me feel right at home!! I will spread the word about this place!!!

Most comfortable car I have ever driven. My 6th BMW. So easy to get into tight parking spaces. Brakes a bit tight- need to get used to!

My wife and I have been car shopping for the last couple of months, and we recently came across Udrive. Let me tell you, they are FAST! We had all our questions answered and left there in less than half an hour with exactly what we wanted. The staff was knowledgeable, efficient, and made the process incredibly smooth. We highly recommend Udrive to everyone looking for a hassle-free car buying experience!

Original owner, beautiful Estoril Blue color on 2016 Msport Xdrive X1. So beautiful, just like looking at it and/but rarely drive it. Ni 2013 models catch my eye in BMW or any other brand

Nick L. In the sales department really went above and beyond with updates on our ordering process and amazing delivery of our new BMW M3. He even followed up a week after the purchase to ask about the car and if we needed any assistance with software settings. He is very knowledgeable of all of the software setting options and provided us with settings that make our BMW fun!!!

Loaner car, quick diagnosis and return call, working with me in my unique situation.

Mike Bullus and Wayne Heath make you feel like you are their only customer. They give you special attention no matter how busy they are. All employees are polite and helpful in making your wait very pleasant.

This dealership is by far one of the best I've been to, great attention to detail and great customer service. Also they're taking very good measures in this though time with the Corona Virus in maintaining social distance a much a posible.

New bmw x1. Glides…effortless driving. Incredible performance. I’ve had three other x1’s prior…nothing comes close to the handling of the 2023. However…the huge screen is distracting, it’s not user friendly and by the time I figure out the new gadgets I’ll be ready for a new lease🤷🏻‍♀️

I couldn't be happier with this vehicle. It was made for ME! Its height makes it easy and painless to enter and exit the driver's seat with my arthritic knees....I just slide in & out in nicely! The "head up" feature is very helpful every day. Those are the best headlights ever for night driving. No complaints from this customer-in her 3rd X!

The service rep, Endya, was very helpful. I brought my car in for an oil change and had other concerns. She listened to my concerns and made sure they were addressed. I thought I was going to have to wait another day for an ordered part to be installed, but it was taken care of by the end of the day.

excellent and timely

The first thing one notices is the quietness of the ride. After that, the handling - surefooted and solid. Love the extensive sunroof. Only owned the car a short while, so hard to comment on value for the money, but loving the easy acceleration of this car and the smooth handling around curves. I wanted a smaller vehicle since usually just me, but one that can handle winter driving and steep hills. The X1 more than fits that bill.

The service rep was awesome. I didn’t care for the “lady” after hour service rep. She couldn’t answer any questions about my service or coupon/discounts.