Used 2020 BMW X3 for sale near Sterling, VA

This is my 2nd BMW after keeping my previous 528 for over a dozen years ! Still going strong but had to change. After test driving a few, came back to BMW... Its like Apple, once you get an iPhone, it is hard to switch ! Bought a CPO, which gives us more time. Nice car. Good power. Have to constantly check the speedometer to ensure we stay within limits ! So silent and smooth... Love it !

We bought a 2009 Toyota Prius In January 2019. The mark of a good business is what they do if everything does not go perfectly. The day after we got it the check engine light came on. I called and talked with their service tech, Kevin. Based on the code he had an idea of what it was and wanted to have the parts on hand to do the work so he said he would let me know when he had the parts. He called me back the next day and we set up an appointment. On that day he described what he needed to do and promptly went about fixing it. The check engine light came back on 2 days later with a different code related to the same issue. Kevin told me it pointed to another part and if both codes would have come up together, he could have done it all at once. He got the part and called me and scheduled a time. Once again he described what he needed to do and how long it would take and set about it promptly. This time the check engine light stayed off. Part of the deal was providing a second key for the car. Their usual business partner was not available so they gave me contact information for someone with that business in my area and they would reimburse me. I got the key made and found out I was not charged the rate they had negotiated with the business, but a higher rate. They contacted the business and they got them to reimburse my credit card the amount over the negotiated rate and sent me a check for the balance. Everyone I dealt with was helpful and courteous. This was service after the sale going above and beyond. I would definitely feel good about buying from them again.

The main issue I've had with this car is learning its vast number of controls, some of which are in strange places (such as at the end of the directional signal stalk) and are not clearly marked. The gearshift, for example, is counter-intuitive, and is moved backwards to go forwards, and vice versa-unlike most cars, it doesn't really move and fit into a slot for the appropriate gear. For no fathomable reason, the rear view camera stays on when you then drive forward. The warning system, for a car crossing or a person crossing, is unreliable; for example, if you have the car in reverse, the car hasn't moved yet, but a person walks behind the car, the warning signal does not sound--it only sounds if the car is already moving in reverse (if the pedestrian was walking right behind the car, you already hit him or her). There are also other "features" that make no sense. On the other hand, the car is fun to drive, reasonably powerful, attractive (I think--my wife disagrees), comfortable (except that one feels remarkably many bumps in the road), and quiet.

What a pleasant experience. My first time financing a vehicle. When going to initially look at the vehicle, I discovered a few issues. Obviously no used car is going to be perfect, nor was I expecting it to be. They told me to come back the next day and the issues would be fixed. I came back and they did in fact fix the car. They are willing to and have went above and beyond.

Love the X3! Comfortable and pretty good on gas.., smoot ride and so far been great with commuting. Will most likely purchase the x5 for a little more space for traveling.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Meets my needs it is sporty, fast and comfortable and fun to drive. It handles well, the suspension is firm, it adjusts with the settings one chooses.

This was the first time that I've used CarMax... always felt that the "no-haggle" thing was just a grift. It's not. Very fairly priced car in pristine condition. They even transferred it for free. Transaction was relatively quick and painless as well. They were even able to take care of the REAL tags and title there as well. If you do your pricing research, they are most definitely an option. And thankfully there was no sleazy salesman vibe or upwelling. Would gladly use them again. Oh, and they actually FILLED the tank, which USED TO BE commonplace, and I didn't have to ask.

I've always driven sedans and was hesitant to test drive an SUV... until I found the X3. I'm obsessed with the luxury look, the wonderful and smooth drive and the attention to detail. Heated seats and steering wheel are amazing, the cameras are super helpful and I feel incredibly safe!

The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I?m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.

Didn’t buy from them but the sales rep was responsive and knowledgeable. The price on the car seemed fair.

Refreshing ! I brought a SL550 Benz , worked with Mason best experience from a car dealership I had to date, from the first day I called to last day out the door with the car . They waited on me and for me & I appreciate that highly recommended. Shot out to Haas & Chris! Sending all friend & fam. Mr & Mrs Mark F.

After connecting with the Tony, the sales manager, I set up an appointment to see the car. The sales team was friendly and welcoming. I will disclose that I take an extremely detailed in my approach to buying a used car. Tony and his team accommodated my request to put the car on a lift, talk to his service manager, and get the car inspected in Maryland because the requirements are different state to state. In addition, Tony was flexible and straight shooting about the cost of his car and extremely transparent when discussing terms. Tony went the extra mile and addressed my concerns regarding specific items that caused the car to fail Maryland inspection. What I valued the most, was Tony's honesty during the process. Don't get me wrong the sales team are salesmen because they need to sell a car. But the experience was good because Tony went out of his way to be creative in order to make a deal. All in all it was a good experience.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

The website was accurate and the employees were helpful. I found exactly what I was looking for.

Super easy to sell my old car at Carmax, Dulles location. Highly recommend it! Outstanding customer service!