Used BMW X3 M for Sale in Concord, CA

Zach and Jarod are the dream team! They were very kind and professional through the whole process of helping me purchase a new 2019 X5. Zach took my order for the X5 two months before it was released and it arrived 30 days before expected. I was so excited! Zach handled a lot of the paper work be I arrived at the dealership and what was left was speaking with Jarod in finance. Jarod was also extremely helpful in explaining all my options but allowed me to choose what was best. Best sales and finance experience of all time. I???ve been driving a BMW since 2005. Owned one, and leased three from other dealerships and didn???t have a good experience each time. This was my first visit to Century BMW West and I met Zach. This will be the beginning of a long term relationship with Zach, Jarod, and Century BMW. Thank you dream team, you guys are the best!!!

I purchased a 2015 Porsche 911 Turbo from Certified Benz and Beemer several months back???there were some chips along the front fender when the car was delivered, and I protested to the dealership to no avail. I was dissatisfied, and made a harsh assessment during my review. I am thrilled BEYOND to rescind those remarks after speaking with the owner late last week. (I was on vacation at the time and we have traded phone calls over the last few weeks) There was no quibbling, no excuses....simply he said they didn???t handle it correctly and he wanted to know what he could do (anything) to make it right! Talk about a breath of fresh air....he took the time to go back (on a sale already closed) and try and remedy a situation. He had already spoken with/to his employees and then reached out to me to see what he could do. He then told me if I was ever in the market for another car to please reach out to him personally. Jack is a stand-up guy and his humility and integrity are no doubt why his dealership is so successful. You simply do NOT see this level of customer service and commitment (anywhere) any more....least of all in the car business. He has re-earned my business! The car is magnificent and I didn???t ???want anything??? in return???I had the minor repairs made, and Jack even offered to pay for those. I am happy to report a great ending to my car buying experience!

Ryan leach is the sales who helped me smoothly transition from previously leased 3 series to x1 recently. He helped shorten the buying process and all beyond my expectation.

I recently traded in my car for an Acadia. I found it online and was able to do most of the talking over the phone with Anthony Hines, who gave great customer service. I drove 4 hours to the dealership, met with Anthony and was able to finalize the purchase. Throughout the whole process, everything went very smoothly and Anthony always had a friendly, helpful attitude. Kyle Gustafson with Finance was also great to work with, giving lots of information on services but never pushy. Great team to work with!

This was my first BMW purchase and what a great experience! Juri was excellent to work with and patiently answered ALL of my questions. I highly recommend!

I bought about one and a half month ago my BMW 328i coupe from BMW Bloomington and the overall experience was great. When I went for the test drive Bob Lambert was waiting for me at the main door with the car ready. He came with me and was talking about technical specs while I was driving, which was really helpful. He was really nice and professional. I didn´t feel pressured at any time to buy it. After we sealed the deal, the paperwork was easy. Bob was explaining to me each document I had to sign, and he answered all my concerns. He is a really trustworthy professional. After the purchase, both Bob Lambert and Eric Smith have been in contact with me to make sure that everything was good with me and my car, which is something that I really have appreciated. I would recommend Bob Lambert and BMW Bloomington to everyone who is looking for professionals who really care about their clients. It was a pleasure to buy my car from Bob and he will be highly recommended to my contacts, friends, and family to buy their cars. Thank you BMW Bloomington and Bob Lambert! I count on you guys for my future purchases, no doubt.

I have been taking my 2011 BMW 335ix to Bill Jacobs for several years now and have NEVER been disappointed. Although I might be able to find a lower price from an independent shop, I don't believe it is worth it in the long run given the complexities of these cars (note, I do change the oil and filter on the car myself, however). I will continue to support this dealership because of the quality of their service.

To whom it may Concern, I bought my Honda 18 years ago, have used maintenance from Barrington Motors in the past. I have used maintenance closer to me and have only replaced batteries and brakes with original Honda parts. I have kept it in pristine condition and one morning in my garage my radio/CD player would not work without a code to restart it. This was after 18 years and no one could help because when I bought it from you no code was given to me. I had a letter from Honda saying that delivery of my manual was late. With Extraordinary help from Rich Cano he was able to get a code to restart my radio/CD player without having to take the radio out. You have an extraordinary employee in RICH CAQNO and I appreciate your great employee and thank you. Ron Browne 913 Chancery Ln Cary Il, 60013 Tel ; 1-847-516-4509 rbvb123@comcast.net

BMW x5m serviced and maintenenced multiple times here, never returned for the same problem twice. Staff very friendly. They have helped facilitate several warranty and recalled issues on top of the primary repair. Honestly, couldn't say anything about facility because eveytime I have a loaner waiting for me, so never need to sit down inside, I'm sure it's nice though.

I do not normally post reviews but I had to for this dealership. I have been searching for my dream car for over a year and have dealt with private sellers, low and high volume dealerships and some of the worst customer service you could possibly imagine. My search included over twelve states and twenty dealerships. I have to be honest, when I reached out to Ziegler my optimism was at an all-time low and I was ready to call it quits. I first made contact with Kyle Nagy from the sales department. Kyle was very prompt in responding and following up to my inquiries. Knowing exactly what I wanted, I made numerous requests and inquiries that most salespeople would have thought of as burdensome. Kyle always delivered and maintained his professionalism even in the most heated of discussions. When I returned to close the deal I noted that even Ziegler’s shuttle driver was a class act who shared a wealth of stories, pictures, and knowledge about cars. The *only* complaint I would have is that I was not informed that BMW ConnectedDrive would be discontinued on my car only a couple of months after my purchase. This rendered most of the safety features useless and absolutely would have been nice to know beforehand. Aside from that, I would recommend this dealership based on their promptness, professionalism, and inspiring inventory.

I did my homework, looked at lots of options (Volvo XC60, Mercedes GLC300, etc.) and decided that the Audi Q5 was the way to go. Feature to price ratio falls in the middle between the Volvo and Mercedes, but the Audi made my heart flutter more than the other two. So I did my homework and studied packages and features to figure out what I really wanted this vehicle to have. Then I went through Costco and Sams Club pricing to see what kind of deal I could get. Costco referred me to another Audi dealer that I won't name--let's just say they are SOUTH of Atlanta. I drove all the way down from Forsyth County because they promised to same me money and offer some great services, but their deal was less than stellar. They knew my budget, did not offer much of a discount even with the Costco affiliation, and wanted to tack on extras such as $200 for nitrogen in the tires! I kind of ended up back at the drawing board and tried the Sams Club angle instead. They were looser in the dealer referral process than Costco, so through a couple of initial contacts, I ended up working with Ryan Asmer at Audi of Atlanta. Not only did he give me the Sams Club discount, he ended up knocking twice that again off the list price of a better vehicle. So I got a Q5 Prestige at a price lower than a Premium Plus at the other dealership! Everyone I dealt with at Audi of Atlanta was helpful and nice, and made the buying process as smooth and efficient as possible. I look forward to dealing with their Service department and a long relationship.

Creme de la creme of Sales! My BMW sales person, Alex Tanjga is the best on the planet! His customer service skills are amazing. His communication is clear and concise, devoid of double speak! His moral compass is totally ALIGNED- not a sleeze ball sales person. Hid dedication to the customer is unmatched and refreshing. He is very receptive to "the customer's" wants, needs and goes above and beyond! My interaction with Mr. Tanjga was a pleasant surprise and I highly recommend him. Characteristics: Kind, honest, sense of humor, Doesn't Sell Dreams and will work "hard" to get the best deal.

Had the pleasure of working with Mark Balzarini and Joe D'Orazio on configuring and ordering my new 435i. I asked a lot of questions and both of them were very fast responding to them. Once the order was placed Mark kept me updated with production number and boat name so that I could track the car from production, through the English Channel and finally to the Baltimore Port. Once at the port, Mark kept me updated on when the car was headed to the dealership. The best car buying total experience I ever had. The "unveiling" of the car in the showroom was over the top. I was not expecting that and really made an exclamation on the total process. Would definitely recommend both Mark and Joe.

From previous service from the Service department (Kevin Pinkerton) my experience was 5*. My X3 of one year was totaled in January, Kevin introduced me to Heath Cameron, who from day 1 diligently worked arduously to assist me in getting back into a new X 3. I am in love with my new vehicle. Everyone at OTTO'S BMW is Awesome! If you are looking for a new or pre-certified BMW, OTTO'S IS YOUR DEALERSHIP 💯 Dr. DeBorah Williams Newark, DE

Everyone has their ???dream car???. From a young age, I wanted a BMW. It something about the assumed success and hard work associated with a person who possesses a BMW that I love. I have always been a hard-working, independent person, and I wanted a car that reflected that. With each car I purchased, I tried to get closer to my dream of having a BMW. Taking the suggestion of a friend, I decided to lease my first BMW. It was not with Otto???s and was a vehicle ???basic??? model with no upgrades. I began taking my car to Otto???s for service, and I was introduced to Heath. He helped me get out of my first BMW and into a new, loaded BMW with almost the same payment! Today, I leased my 3rd BMW and I must say, it is truly a dream fulfilled! It is everything I would want in a car- all of the upgrades, shiny exterior and the overall luxury typically associated with having a BMW. I could hardly sleep with the excitement of picking up my new car; and it is all because of the care and attention from Heath. He stayed within my budget, listened to my needs, did not force/push me in any direction financially, and made the seemingly unattainable, attainable. I am beyond thankful for Heath and how he was able to find my new 2018 X4 w/everything I wanted at a down- and monthly payment that I could afford! I don???t even know how he did it, but I will NEVER go to anyone else! Heath truly cares, listens and helps in every way. He???s accessible- and not just during the purchasing timeframe. I???ve called him with questions over the years, and he was always available to answer any questions. 2nd car down, many more to go. Thank you, Heath! It is truly a dream fulfilled.

I recently purchased a 2008 Acura RL from BMW of Devon. The dealership itself is visually appealing with a host of models on the showroom floor. Upon arrival (which was a Saturday . . . the busiest time to shop at ANY dealership) I was not greeted however a very attentive hostess asked if I was being helped and promptly had someone assist me with a test drive. Andrew, my sales associate, was extremely personable and helpful. As a person that do not like wasting my time, I cut to the chase and started the purchase process. Without going through all the details of my purchase, I'll summarize by saying EVERYONE (from the used sales associate, manager and finance manager) did an excellent job ensuring my purchase experience was a great one. The reason I felt compelled to write this review is because although I did not purchase a BMW EVERYONE at the dealership treated me as if I was purchasing a 2017 7 series, and that speaks volumes about the dealership. I DO plan on leasing/purchasing a BMW soon . . . and I can say without a doubt that I know where I'm going.

just looking for a used vehicle. had one we were looking at, front desk greeted us, very helpful and cheery, salesman came right out. slight wait. not much, very friendly and helpful, test drived car, great ride, car was so good people who tested car before us bought it, but otherwise I would check these guys out again

I was very happy. The representative did a good job. I got my car before time.

Jesse Coutu was great. I stopped in to "look" and drove out of lot a couple of hours later in my new car. Great experience!