Used BMW X3 M for Sale in Concord, CA

After being the owner of a 2001 Honda Accord Ex, I was a ???little??? rusty on the process of buying a new car!! The folks at Union Park made my experience very easy and non-stressful. The staff was courteous, friendly, thoroughly explained all the details of my lease and went over all of the bells and whistles of my new vehicle. Thank you Union Park.....I simply love me new 2018 Honda CRV!!!??

I want to thank Management Team of Profeshionals. Thank you so much for everything you did for our Family! Special thanks to Mr. Jim Tomkins and Victor Sousa for great support with my purchases and high level of professionalism. Thanks to my Salesman Samuel Gonzales for great customer service. Thank you Team of United BMW 🙏🤙👌Mr.Asher....

When it was time to close out my current lease I was able to select and arrange to lease a new x1 prior to going to the dealer. I have nothing but good things to say about Kendall BMW which for me is about 3 hours away but well worth the drive.

The driver's door would not close last Saturday, April 28, 2018. I called BMW and spoke with Antywon. He was able to give great directions to get door to close. We also made an appointment to have door checked on Tuesday, May 1, 2018. Car was dropped off at 7:00 am. Jeremy was there with the courtesy SUV. The Lady sharing the SUV needed to be at work at 7:30 am. Jeremy asked if he could drop her off first so she could be on time. She was gracious for this service and adjustment with order of delivery to our jobs. I left my lunch in the car. I called Antywon! He stated car would be ready in 15 minutes. He would call Jeremy and get him to pick me up on his way back to the BMW Service Department. Jeremy picked me up! I got my car and lunch! It is a great feeling to experience hospitality, professional relationship with the people in the service department. I checked with Jack about his son. We talked about graduation and state soccer meet coming up for his son! They take an interest in my job and I look forward to sharing stories from the elementary school!

Marcio made getting my new 530i BMW as painless as possible. He was knowledgeable, listened to what I wanted (many don???t) and did not use the usual car ???salesy??? pitches (which I hate). My lease for my current BMW was almost over and I wasn???t sure I wanted another. I went to Porsche, Audi, Mercedes, Alpha Romeo and Mazaratti. I wanted a more luxurious sedan than the 528i. The new 530i is very much an upgrade! I have been dealing with Braman for many years with my BMW, my husbands Porsche and my kids Mini Cooper. Service is always terrific, they always make me feel like they remember me (especially the head service guy), give me a loaner and give me back a clean (car washed) car. So if you want a company that takes good care if their clients (especially repeat ones), choose a Braman brand and if it???s a BMW definitely ask for Marcio! BTW one of the managers Kellan was also a pleasure to work with. All around good experience.

I do not normally post reviews but I had to for this dealership. I have been searching for my dream car for over a year and have dealt with private sellers, low and high volume dealerships and some of the worst customer service you could possibly imagine. My search included over twelve states and twenty dealerships. I have to be honest, when I reached out to Ziegler my optimism was at an all-time low and I was ready to call it quits. I first made contact with Kyle Nagy from the sales department. Kyle was very prompt in responding and following up to my inquiries. Knowing exactly what I wanted, I made numerous requests and inquiries that most salespeople would have thought of as burdensome. Kyle always delivered and maintained his professionalism even in the most heated of discussions. When I returned to close the deal I noted that even Ziegler’s shuttle driver was a class act who shared a wealth of stories, pictures, and knowledge about cars. The *only* complaint I would have is that I was not informed that BMW ConnectedDrive would be discontinued on my car only a couple of months after my purchase. This rendered most of the safety features useless and absolutely would have been nice to know beforehand. Aside from that, I would recommend this dealership based on their promptness, professionalism, and inspiring inventory.

Creme de la creme of Sales! My BMW sales person, Alex Tanjga is the best on the planet! His customer service skills are amazing. His communication is clear and concise, devoid of double speak! His moral compass is totally ALIGNED- not a sleeze ball sales person. Hid dedication to the customer is unmatched and refreshing. He is very receptive to "the customer's" wants, needs and goes above and beyond! My interaction with Mr. Tanjga was a pleasant surprise and I highly recommend him. Characteristics: Kind, honest, sense of humor, Doesn't Sell Dreams and will work "hard" to get the best deal.

Excellent customer service, the sales associate Vinny Cafone provided the best service I ever had.

Had a great experience with the service department. Though it took much longer than I expected, I was check on multiple times by multiple people. I will be back for other service work.

So my wife and I decided our 18-year old BMW wagon was ready to be passed down and we had to replace it. Then our Small SUV broke down and we had to look at another car at the same time. We were looking to buy/lease two new cars. We were hoping for a BOGO, but couldn't find one. A friend recommended we speak with Craig Rusin. We went to BMW because our prior experience was 18-years great. When I arrived I asked for Craig and, lo and behold, I was talking with him. I explained I wanted to replace my SUV and possibly my wagon. He asked a few questions and we agreed to look at the X5 and the X3. Within 10 minutes we were in a parking lot test driving the X3. Craig's product knowledge made me feel like I was at The Phoenix Car Show which I attend each November. He explained the "Hold" feature and the benefit in traffic. Craig sat in the back seat and asked if he looked cramped. When I said "No," he replied, "and I am six-four!" I test drove the car on roads I drive every day so I could compare with my current cars. He sat quietly while I assessed the cabin's sounds and road noise (Virtually NONE). Craig had tremendous knowledge of the specifications (recommended tire pressure, the difference between SPORT mode and ECO-Pro mode gear ratios, and back seat size compared to the competition) and he never mentioned "Cup Holder" once - Thank you. He also was able to describe the various packages and told me if I built my car online he would find it or help with the ordering process. I said I needed to have my wife see the car and drive, so Craig told me his schedule and did not rush me to pick her up. He knew I was in the market and he did not rush my family's car buying process! I told him I was aware it was the end of the month and I was aware of the special deals that may expire and he never brought it up again as a reason to buy now. After my wife's test drive (both the X3 and X5) we selected a different X3 configuration and closed the deal with a different package and features at 9:55 PM. Seriously, 31-minutes later; I checked the clock (10:26 PM) as I drove the new X3 off the lot. We're loving our new X3 and highly recommend Craig Rusin and the whole Chapman BMW On Camelback team. Two days later, Caleb Spurlin (BMW Genius) walked me through how to actually use the X3. Two weeks later he emailed me and invited me to come in and clear up any questions or learn some tips and tricks. We liked our experience with Craig and his team so much we did it again the next day. Stay tuned...

It is not often that I'm moved to write an on-line review. I reserve those efforts for notably good and bad experiences. In this case, it's the former. I went to United BMW to test drive a 530i - one of four vehicles that I was considering. Knowing no better, I parked at the Pre-owned Car area of the dealership and had the great fortune of meeting Mr. Charles Reed. He asked me what I was looking for and indicated that we would have to travel to the newly-built New Car lot, about 1/2 mile up the road. Charles found a car that matched my stated requirements and off we went. His knowledge of the vehicle, his ability to compare and contrast it with the other vehicles that I was considering, and his general demeanor were exceptional. At no time that I feel that Charles was "selling me a car". In my opinion, he was simply ensuring that I had an excellent experience during my test drive. That type of customer service is note-worthy. I believe that he truly enjoyed telling me about this excellent vehicle as much as I enjoyed test driving it. The positive experience continued when I was introduced to Dimitri Gossieaux. Dimitri asked the right questions, understood my position, made no attempt at any type of pressure (e.g., "what can I do to put you in this car today?" type of crap), and politely, but enthusiastically, told me what steps I would need to take to move forward with a lease. For several good reasons, I leased the vehicle. Lastly, my travel schedule precluded me from picking up the car during normal business hours. I would have to wait two weeks. Charles volunteered to meet me on his own time on a Sunday evening, so that I could begin experiencing my new BMW - that is the definition of above and beyond. If you're in the market for a new (or used) BMW, find Charles and tell him that Steve sent you!