The car buying experience with Kevin, the Internet Sales Manager, was awesome: customer service oriented, no haggle, priced to sell, and quick response. I highly recommend and plan to return on future purchases.
BMW X5 - always improving toward perfection
by CoronaJOE from East Hampton
December 18, 2018
I just purchased my 5th X5 since 2004, this, new and updated version of the BMW X5 is sleeker, faster, hugs the road and is wonderfully comfortable. Gas mileage has improved to 20mph - really a superb vehicle all around.
I just bought a '15 i3 and could not be happier with the experience. Nyomi was the sales person I worked with. She was helpful, cordially professional and made sure all of my concerns were handled. She called when needed and was available as I needed to ask a question or fix something. She always got back to me and solved my issue.
Worst roadholding ever
by RSA from Lake County IL
November 29, 2018
My worst car choice in 30 years. Traction control is a joke. I kept my son's 2008 Trailblazer so I'd have something surefooted and quiet to drive in winter. No AM radio. Rear tailgate won't close from key fob. Skids all over when it snows. No remote start. Gas mileage is poor. Leaks onto my feet when it rains. BMW roadside assistance did NOT answer the phone when I needed help. A total disaster with nothing to recommend it. Huge waste of money.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
by ShirleyG from Monterey, CA
October 31, 2017
The right size SUV for my growing family. Very comfortable especially for a long drive and lots of room front and back. Has twin turbo, equipped with navigation and backup camera all features my hubby loves. I am up higher compare to my 2016 RAV4 and feels really really comfortable.
Today my wife and I went in for an encore genius session at Weatherford BMW with Tony Nguyen . Not only did he greet us with a nice smile, he was very informative, has a wealth of knowledge on our vehicle, and always more than happy to answer all of our questions. Not only did he meet all of our expectations, he exceeded them well making us feel super comfortable . He patiently walk us through every step of the infotainment system and made sure he made the necessary changes to our settings to fit our current lifestyle and driving habit. What a Gem at Weatherford. If you need to see a Genius, I would definitely recommend going to see Tony Nguyen. He???s the BEST.
most expensive piece of junk I've ever owned
by formerBMWlover from new Orleans
August 8, 2017
This car started having engine problems 2 years after I purchased it brand spanking new! Needs a 15000 engine
Had a good experience with Ali Samadani and the staff at Weatherford BMW. Took home a 2019 X3 iDrive30i last Friday after a good discussion with him about whether to lease or purchase the car. His over thirty years of experience at the dealership showed in his calm and clear explanations that made everything clear to us first time leasers, my wife and I. Though I walked in convinced I would purchase the car, it was clear at the end leasing was better for me at this point in my life. The environment was beautiful, sitting in a relaxed kind of living room setting and not in a sales cubicle thank goodness. The in-house cafe coffee was good, and though it took a while as always, a lot of paperwork, overall very happy with the experience and even happier with the car. Thanks Weatherford!
Terrific, efficient luxury SUV
August 2, 2017
Needed a larger car to accommodate my growing family. But also wanted something on the fuel-efficient side. There are very few plug in or fully electric SUVs (Mercedes, Volvo, Tesla, BMW). The X5 40e has been tremendous - it's plenty peppy, allows all electric driving around town (I'm getting 12-15 miles on the battery). For commutes under 40 miles, if you need an SUV, you should consider this. My only two fill ups (in 3 months of driving) have shown 29 and 37 MPG, respectively. The more short trips you do, the better.
I will never buy a car from anybody else LUIS CHINCHILLA is the man....best experience ever, I call asking for price, He did such a good job over the phone that I drove to the dealer and got the best deal ever.
Good first attempt but held back from greatness
by MoMo from Malibu, Ca
July 31, 2017
This review is for the non-M-package X5 40e.
Good first attempt at a Hybrid SUV for BMW but needs refinement to reach greatness.
If your commute is around 12 miles a trip with a charger at each stop you can theoretically never fill up with gas which is a fantastic proposition. I've managed 41mpg (870 miles with one tank), but I've also managed 26mpg when I had to mix in a lot of highway driving (I drive very conservatively).
The 4-cylinder turbo is a far cry from anything VW group makes - a coarse almost dieselesque feeling unrefined 4-cylinder that could benefit from more horsepower and smoother operation for this 70k 5000lbs+ beast. Keep this thing charged to benefit from the additional punch from the electric motor to keep it moving at an acceptable pace.
On the topic of charging, it definitely is on the slower end of the spectrum.
The suspension needs to be honed in, the additional weight of this car due to the battery coupled with the soft suspension creates a tidal wave effect when going over uneven surfaces and the body roll in the twisties is more than BMW should have ever allowed.
The seats are best suited for small trips, after an hour of driving they get uncomfortable and I find myself shifting around a lot to find comfort.
Both exterior and especially interior are showing their age, although a very handsome exterior it's definitely time for the update that's around the corner.
The i-drive system is the best it's ever been, unfortunately BMW's slightly convoluted HVAC system isn't the best one on the market, VW/Audi are the masters of cold and hot air on demand from my experience. The amount of noise in relation to the amount of cooling and heating you get in the X5 is off...by a lot.
Rear seat room is great, cargo space is good, even though you give up some trunk volume due to the battery it hasn't affected me negatively one bit. The tailgate I absolutely love having, as a photographer it's been awesome to be able to work out of my trunk when needed.
The car is a good lease option for anyone in the market that needs an X5 and wants to capitalize on the hybrid benefits.
Here's hoping the next gen addresses the issues and I'm sure they'll have a winner on their hands.
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