Great dealership. All of their sales people are professional and patient with all the customers. They will work with you on your budget and do not sell you on add-ons you don't need. Chris the manager is one of the best in town. Highly recommend.
I came to the dealership looking for a fully loaded Countryman S All4 John Bremner assisted me with locating this car in inventory, the car was off site at a close by location. My brother and I drove with John in another car to that garage location, once arrived we say that beautiful Cherry Black Metallic color and saw the interior and fell in love with the car. John B let us drive the car in a close distance near the dealership, after driving I signed the credit app and credit disclosure and told him "Lets do this!" John B had appointment with another customer so I was turned over to meet Akiba Anker the General Sales Manager. Akiba mentioned to me the process and how long it would take from BMW Financial (Mini) to get the approval. Akiba was busy himself too helping his staff so I definitely commend him multi-tasking. After some 10-15 minutes I went into finance with my brother and I to meet Aaron (Mini Finance Manager), Aaron was processing the paperwork, I got Lease Protection and Tire and Wheel so I don't have to worry about any expenses during or at the end of the lease. So highly recommend new and existing buyers to have those amounts rolled over into the loan of the lease. It increased my payment by another $55-$60 however at least I'm covered for Lease Protection ($5000k) max and also Tire and Wheel if I bend my rims or if I get a nail in my tires. You would be a fool if you didn't get these insurance, unless your rich and have extra money lying around like Scrooge McDuck swimming in a money bin. All together the buying experience was awesome at Mini of San Franciso.
Everything was very fast and easy. Sales men were very friendly, and actually were willing to work with you. Good deals were offered. They followed up after making sure everything went well. Highly recommend!
I've been wanting a MINI Cooper ever since the new models came out 15 or so years ago. "B" was very helpful with all aspects of my visit, including the test drive and other logistics. My blue MINI Hatch (2011, 6-spd manual) is in great shape and I'm loving it!
My wife and I went through a process of specc'ing a Ferrari 488 Spider with Jeff Harley and had a blast doing so. He was able to work within our crazy schedules, and offered fantastic, low-pressure advice the entire way through the ordering process. It felt more like specc'ing a car with an impartial good friend than a traditional sales experience. Both Jeff and James Chou were exceedingly accommodating in helping to make sure that the 488 will be produced in a timeframe that works for me, which made me feel like I wasn't being subjected to the "dealer games" that I've experienced with some other high-end marques. Jeff also helped us to get into a pristine 2014 458 Spider which I absolutely LOVE. So, two different kinds of experience, same awesome service. Can't recommend Jeff and Ferrari of San Francisco highly enough for those of you lucky enough to be considering a Ferrari
Car shopping can be a hassle. I saw this 300c online for a good price. An almost unbelievable good price. We had an appointment in Walnut Creek so we stopped by to see the car. My husband wasn't expecting much because of the price of the car. The car was beautiful. Justin Potthoff was our salesman and he made the whole buying a car experience a good experience. Everything went very smooth. All of the staff are very friendly. The finance manager, Alberto Fletes, didn't even try to pressure us into buying add ons, no pressure! Very nice place.
Will and Jim made my buying process so easy with no hassle and lots of knowledge on the Jeep we were looking at. Even though we stopped by on a Sunday afternoon, they all stayed behind after closing to make the deal happen as easy as possible. I buy a car at least once a year (mostly European brands) and the buying process at this dealership ranks as high as the luxury car dealers.
My co-workers recommended I speak with Will before I purchase a new vehicle. When we first met with him he was extremely professional and easy to work with. Will was straight forward and honest about the purchase. I would recommend anyone talk to Will before they purchase a vehicle. He made the experience painless and fast. Since the purchase we have contacted Will to answer a few questions for us. He promptly returned our calls even after our purchase was complete months prior!
Accolades for Max Lofaro
I have just taken delivery of a 2017 550 SL and I am enjoying the car very much.
This is the fourth SL 550 that I have gotten from Mercedes Benz of Marin with the sales representative being Max Lofaro.
I write this to exclaim how pleased I have been with the service provided by Max Lofaro. He is the reason why I have repeatedly leased vehicles through your dealership. His patience, professionalism, diligence, pleasantry, knowledge, attention to detail represent the reasons for my continued patronage at your dealership. I wanted you to know how pleased I have been and to request that you thank him for me.
Very truly yours,
James W. Blackman
by Diana and Richard Shortall from San Anselmo, California
June 3, 2017
We recently leased a MB 2017 B250e electric drive vehicle. Max Lofaro was our sales consultant. We want to congratulate Max for providing us with excellent, honest and unparalleled service, Max knowledge and attention to detail far exceeded our expectations. He provided us with a great product for what we consider a tremendous price. We have bought MB vehicles for sometime and for sure we will go back to him always. We strongly recommend him If you are thinking of leasing or buying a Mercedes.
I was looking for new Mercedes E300 for my wife and came across to work with "Price" internet manager at Mercedes of Marin what a great person, Great customer service, Great deal he made me ..... In simple words, "Price" is the best. Can't think of anything bad. She is very happy.
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