November 6, 2018
I own a chrysler crossfire thats powered by mercedes. I had some issues with my siren alarm system. I went to Chrysler dealership and i asked to replace the siren and they started giving me excuses like "sorry, this particular model of engine is by mercedes, we dont have a particular tecnician to handle this particular engine." My car is a Chrysler- Crossfire they should not give me an answer like that. Well, I went to mercedes-benz of Augusta- GA. I approached Mr. Tyrone Price, which is the service advisor. He gave me one of the best service and handling, he called Chrysler for me, he ordered the parts(siren). As soon as he got the parts he called me right away to schedule an appointment. Today i have my car in for service they replaced the siren, in a couple hours i was ready to go with all my issues solved. I want to say thank you to Mr. Tyrone Price for being so professional in handling this matter with no excuse. I recommend any customer to see Mr Tyrone if they have any issues with their car.