My buying experience was both fast, pleasant and efficient. Everyone was very friendly and the facility was excellent. I received an excellent deal on my purchase and I would not hesitate to deal with D-Patrick Ford in the future. I traveled 200 miles in a one way rental to the facility. My D-Patrick sales rep even called the rental agency for its pickup at the dealership.
The entire process was very quick and seamless. They took the anxiety of purchasing a new car away from the buyer. From the friendly and informed staff (Travis, Kameron, Josh, and Jenny who assisted us in getting a good deal on the car that we wanted, to answering the countless questions my wife had, the entire experience was great. I highly recommend them.
D PATRICK MERCEDES, Excellent Dealership!
Tony Ricketts, Solomon Moscovith & Jacob Wade & Kasey are “GREAT KNOWLEDGEABLE PROFESSIONALS! SO VERY HELPFUL!
MERCEDES BENZ “CONCIIERGE Service” (Which I have had with each New Mercedes) NEEDS COMMUNICATION & TRAINING SKILLS DESPERATELY “!!!
( Many representatives there I found to be “ RUDE IDIOTS”)!
I was so fortunate to have bought from a great
knowledgeable, caring dealership!!
Started to buy a camry and thought about it over night. Too late it was sold the next morning. Salesman got a Lexus trade in that he let me know of immediately - test drove it and am so happy we it and the buying process. This is my second car from them.
Super service. Super hospitality. Very professional. Could ask for nothing better. First class in every way. Service rep David was most courteous, friendly, kind and an A-1 ambassador for DPat. Five star!
This was my first time dealing with the Audi guys as I’m usually there for my car (BMW). They were very helpful and very detailed in there explanations when came time to let me know what all was going on with my vehicle.
The Service Dept was friendly and accommodating. They got me in within a couple of days within calling and performed the service including oil change on my car within 3 hours. Additionally offered a shuttle to anywhere I needed to go. I can’t be more greatful of not only respecting my time but taking the time to make sure I was taken care of through the entire process.
Highly recommended, smooth out of state experience
by Glen P. from Los Angeles, CA
November 15, 2018
Salesman Brian Trask was a great help in buying a rare car from out of state. All emails and questions were answered quickly and thoroughly, and the whole process was smooth and easy. Great customer service, would highly recommend Brian and the Romain team.
New car shopping at Romain was a positive experience for us. They were friendly & informative. Our salesman was Tyler Emmett. He was great from beginning to end-polite and honest. He found us the perfect car & we love it!
We’ve bought many cars from D Patrick over the years and have never been disappointed. We can always count on excellent service. The entire team is second to none! You guys rock!!!
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