Used BMW for Sale in Spokane, WA

I was so pleased with my total repair/recall work that was finished! Eric Garcia at the front desk was courteous,and knowledgeable about my appointment and my cars history! Matt in the repair department was outstanding in his knowledge Of additional needed tests on my car. He was extremely courteous and kept in touch throughout the repairs needed. Valerie in the main office also needs huge kudos for all the work she did getting the VIN number problem solved! Please let the above employees know of my satisfaction with their efforts, kindness and courteous ways!

Amazing interior space for four adults with luggage included. The ride and handling are what you expect from a BMW. You won't be disappointed with this vehicle.

I went in to have a newly purchased 2004 SC 430 inspected and they did it for free! They also washed the car even though I didn’t spend any money with them - I will certainly go back when I do need service- and Alexa was a delight to work with!

I️ love all the features this car offers. Fuel efficient and high performance. Car is very fun to drive, and has a lot of power. I️ was sold on BMW 5 year, unlimited mileage warranty.

Had a great experience with the service department. Though it took much longer than I expected, I was check on multiple times by multiple people. I will be back for other service work.

With 14,000 so far am very please with it. The ride is excellent, interior is tan leather, very good looking, out styling is peal very attactive, the engine has plenty of power ....

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

This is a beautiful car, drove amazingly! I would definitely recommend. It was big enough for my family. It fit all my needs that I am looking for in a car

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

Very comfortable and sharp looking. Great pick up and response overall. Enjoy the interior design. Still working on figuring out the radio and map configurations, etc. Really enjoy the responsive steering and handling!

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Nice looking car with lots of legroom and very comfortable seats. I love that the carbon black appears b lack from a distance but is actually a very dark blue close up. Love the ride overall.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

I drove this car in a test drive I was scared I droped the gas the car down shifted and started flying I almost got pulled over and idk but some how the twin turbo was screaming

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

A great customer service with lovely staff. All makes of cars to look at with all in very good condition. Finance sorted with ease and pick up with no delay. Overall a very good service and happy with my car.

Scott Grombley was the kindest service person I have ever come across! It's not always fun to hear that you need to shell out repair dollars, especially at Christmas. Scott showed compassion and sympathy which made the news much more bearable to hear. Even though it took a tad longer to repair due to a damaged part (no fault if yours), I was 100% satisfied with my experience. Thank you Scott for your A++ customer service!

Best high performance SIV I have owned, better than my last Mercedes AMG! Only had one problem with rear differential axels causing vibrations. Took 3 months for German parts and repair, love the SUV except fir that and it was/is a design problem fixed in the 2019’s. Going to trade it in 2020 for new X3 “M” I hear is coming. Again great SUV only wished BMW would of let all us X3 M40i owners know of the design problem!!!

My experience was outstanding as always with Kevin in charge of my account at BMW of Spokane Service Department. I was impressed this time specifically with the challenges that were presented due to higher than average numbers of customers with service issues; issue that were happening to the entire team. No one of the service team was impatient, every customer seemed to be satisfied that they were being attended to and there was excellent BMW team communication happening with the men in the outer part, in the service drive through/drop off and the customer facing team handling the paperwork, phone calls etc. This particular service team would be a benefit and selling point to any sales team. Excellent customer service and support brings customers in when it is time to buy. Kevin always extends me impressive, professional customer service no matter how large or small my issue is. He's fair, excellent with his communications and is sincere in his interest in each one of his clients. Thank you!

The car exceeded my expectations. Its appearance it roomy interior the color drive mode completely satisfied. The driving experience is untouchable. It have definitely lived you you it name.

Welcoming advisors, even with busy phone and multiple arrival of service customers. Offered a loaner for a repair part ordered from Germany- thanks for making my day more flexible. Greatly accommodating with options for free shuttle and pickup to downtown rather than waiting in the customer comfort area. Appreciate the coffee machine. Very concerned that I leave with no more questions-helped reset my phone bluetooth!

This car is amazing. Great ride and super car performance in one car. The car has great safety characteristics as we found out firsthand. My family was rearended by an 18 wheeler that hit us at 55MPH and we all walked away with minor neck and back pain. My wife who hates cars told me to order a new one right away and it arrives this month. Only thing I would caution is with the 20inch wheels get the tire and wheel coverage and put some cash aside. The tires handle and ride amazing, but you are going to have side wall damage if you hit a pothole. If you have winter weather or bad roads go with the 18s. I was wrecking a tire every 6 months. At $500 the tire and wheel coverage pays for itself fairly quickly. That being said I still opted for the 20s on both orders.

They got my car in quickly and the service was completed sooner than they had said. They also shuttled me home and picked me up while the service was being done. I have now scheduled my brake flush here because of the honest and prompt service I received so far. Thank you so much!!!

This car has all the stuff that I need for my commute everything and I am very please to try it every day and liking it.

I drove the vehicle to work and when I went to leave it would start and then quit. I called the service department and they gave me some ideas to try. None worked. left the car over the week-end and was going to have it towed to BMW of Spokane. Got in it turned the key and it started so I made a mad dash to the service department. No appointment but they got me in and after looking at it called me with a price to repair. I approved the work and they got it right out for me. Thank you very much.

I really enjoy my X1 and have had zero issues with it after nearly 3 years. The seats are a real joy with excellent lumbar support. Far more spacious than the Audi and Porsche at a lesser price point. Bmw knocked it out of the park in my opinion. For all of those loyal to the 6 this little twin scroll 4 won’t disappoint. A few more features in more basic packages would be nice. I have only found one hiccup, the hands free tailgate sensor is a little to reactive and can close on you at inopportune times.

Service Adviser went above and beyond to make sure my X3 was serviced properly. Arranged for a loaner vehicle quickly when repairs required the vehicle to be kept overnight.

This car is even better than expected. Can offer outstanding comfort with excellent performance and great fuel economy. 4 year bumper to bumper warranty is fantastic. Dealer experience has been outstanding so far.

Always enjoy my experience at the dealership, my service advisor always recognizes me and remembers conversations we have had about things and I feel offers great customer service. Scott always checks in with status updates as well. The GM also makes sure he stops by to remind waiting customers that he appreciates our business and ask if we need anything. I appreciate both Scott and Mel and feel very welcome during my visits.

It is comfortable, has great pickup, rides like a sports car, has great lines, and I love it!I would highly recommend it to anyone .

Personalized service even though I did not have an appointment. The service advisor was clear the costs and services include in what I wanted done. He made sure to make me aware that other services might be recommended once a evaluation was performed. He provided me the opportunity to agree to having recommended services performed once the evaluation was completed. After service my car was returned to me after being freshly washed.

It’s a top performer . Love the car Great for long drives. My wife loves the sporty convertible even my dog likes riding shotgun. The automatic transmission shifts like your on rails

I called Spokane dealerships to have a Jeep recall issue addressed. Dealer in Post Falls put me to sleep with lack of enthusiasm and the time I spent on hold going between two departments. The dealer in Spokane Valley recently quoted one price then tripled it on an unrelated issue, so I didn't bother calling them. Then I called Julie W. at Lithia Jeep on the north side of Spokane. She was fantastic, had answers, knew what she was talking about, there was one item she wasn't sure about so she chased the answer down and called me back. If you can't tell, I was VERY happy with the Customer Service provided by Julie. Also, the vehicle was ready when promised and was within the estimate Julie provided. It took it in for the recall, but since it was there had the 120k service done. Now that I somehow own three Jeeps, I'm glad I found a reputable local dealer.

This car met all my wants in a car, AWD, fun to drive, performance, great gas mileage and great looking. Took awhile to find the right one and deal, but worth it.

Thanks Jennifer's Auto Sales and Service for my new car! I got a great deal on the car and a good interest rate in financing! I love it and will be recommending you to my friends and family!

Can't beat the feel of a manual BMW. It was an amazing car for my 3.5 year ownership. For the small 2.5l straight 6, it is very peppy and wants to go.

I sent off an email, asking about a specific vehicle that I believed would meet my needs. In speaking with the Internet salesman, I told him what I was looking to do with the vehicle . He was honest and forth coming with some details that made my decision not to purchase that vehicle from him. He could have done what many other salesmen do and make the car sound appealing so I would come in. The drive is about 3.5 hours 1 way for me. I will be buying a car from these guys one day! I truly appreciate their honesty even when it meant they're not selling a car to me that day. Thank you so much!

This BMW offers the performance of a sports car while delivering it in the comfort of a high-end luxury auto. You will not find anything close without looking at the Porsche Panamera 4s or Turbo...

I dealt with Eric for the sale of my vehicle and he was awesome. I was trying to decide between 3 different vehicles At 3 different dealerships and immediately started leaning towards this one because of Eric???s service compared to the others. He was great. Then when we went to pick it up, Eric wasn???t able to be there so the rest of the staff (Glenn, Rob, and Nichole) were amazing at taking care of us and getting us on the road. I definitely recommend this dealership and hope to work with them again in the future!

Never had any issues, very well built, performs outstanding in the snow. The all weather package is one of the best features, not to mention the power.