Service was fine. I'm a pretty regular customer. Sometimes it is hard to get any service advisor on the phone, and they don't call you back in a timely manner. As for the coutesy vehicles, I have said this before. They should be first come, first serve. Not just 2011 and newer cars. I have a 2006. Us older car owners are BNW's cash cow. We pay out of pocket or our extended warranty pays them. The newer car owners cars are still under warranty so they don't make any money on them.
This was the absolute best experience I have ever had car shopping. What attracted me first was the vehicle listed $5,000 cheaper than other Models of the same year WITH higher mileage. Not only was the vehicle in excellent condition but so were the staff. David was the car salesman and Crystal was his helper and David made an impossible deal possible. I have never been so satisfied with an experience until then! Would recommend any and every one to visit this dealer.
First I want say thank you to Robert Rego, internet manager who made the process of purchasing my BMW pleasant. No comparison to past experiences at other dealerships where it alway seems to be very stressful and unpleasant. From my first contact with Robert he handled our process in a very personal and professional manner. The amount of times that he went way above the call of duty to make our experience purchasing this car a good one was countless. I had no idea there were still people out there who know good customer service and above all know how to provide this service sincerely. Sonic BMW of Montgomery you are very lucky to have such a special individual working for and representing your company. I would definitely buy from Robert and BMW in the future and would recommend to anyone to contact Robert, he will work for you and you can believe what he tells you.
Thanks again for everything.
CL, BMW X5
Just purchased another vehicle from Auto Connection in Montgomery, AL!!! Every purchase I have made from Lee and Brad have been too easy. There is zero pressure and they price their cars to move them. It makes negotiating simple because the vehicles are already heavily discounted. The entire process was simple and fast; less than two hours and that included test drive, financing, and completing the documentation. As always, the facility was immaculate and their hospitality was beyond reproach. Most friendliest staff I have dealt with when it comes to vehicle purchases! Lee has a ton of connections throughout the South East to the Mid West and can also assist with finding your next vehicle. I will continue to bring my business to them....HIGHLY RECOMMEND.
Very professional, but laid back atmosphere. Super easy to buy a car from with an awesome warranty. Although they don't do "in house" financing, they do everything from right there. I had the keys and out the door in no time, zero stress.
I was looking for a specific vehicle for my son's 16th Birthday. I found what I was looking for on Cars.com. Called Auto Connection to see if they still had the vehicle and they did. I picked up my son and went by for a test drive. Met with Lee Berrey the owner and he was very nice and professional. Let me drive the vehicle home for my husband to look over and drive. I returned and asked for the best price which only took Lee about 5 seconds and it was great price so we decided to purchase. I returned the next morning with my husband and the whole process only took about 30 minutes with financing and paperwork. I have spent hours in other dealerships buying a vehicle so this was pleasant surprise. I would recommend Lee and Auto Connection to all my family, friends and co-workers!! Can' beat the professionalism and customer service.
I don't normally take the time to write a review, but I felt obligated due to the great service I received. I came in looking for a specific car. My agent didn't rest till he found that specific car. He was very nice and courteous. I never felt pressured into anything which was very appreciative. I'd highly recommend Jack Ingram Nissan.
My experience was awesome! Robert and Mick were great. They helped in every way possible and took care of me and my family. I got the vehicle I wanted and the service one should expect. Thank you! I will shop here again for my next vehicle.
Found truck online and called to verify availability. Talked to Nathan, owner, of Turner Auto Zone. Very friendly and no pressure. Went to see truck next morning and bought it. Again, no pressure and he negotiated a lower % rate to meet my needs. Would definitely buy from again and have him now looking for a specific truck for my son.
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