The experience was great. Called about the car and asked for what the bottom line would be out the door. Got a great car for a great price. The buying process was very easy. No hassle. No fuss. The staff was great - very friendly, very helpful. I definitely would recommend my friends and family to purchase a vehicle from BMW of Visalia.
A reliable car for a young professional
by Greg from Bowie, MD
January 13, 2019
I was looking for a reliable car to start my professional career, something to get me back and forth to work without issue. This car is that car. It has great handling, the design looks good, and it has parking assist features. The only things that I dislike about the car are that there is no sunroof and that there is no navigation in my model.
This experience has been so awesome the customer service is what kept us coming back. Thanks to Eddie Rico we drove off the lot with a nice BMW. He definitely made it happen. He was so patient, informative, and just really nice gentlemen over all. I highly recommend him if you ever need to buy a vehicle. Along with BMW of Visalia. They will work with you and meet your needs!!
After test driving my first BMW I never look back
by Blonde from Silver spring, MD
January 2, 2019
Awesome reliable dependable comfortable car I have ever driven.. I never go outside and my car don’t start.. I can always depend on my BMW
I went to BMW of Visalia and found the perfect car that suits my driving needs. Shayne was very helpful and made the buying process very easy! I would definitely recommend my friends and family to purchase a vehicle from BMW of Visalia.
Worst car I've ever driven!!
by DaraDC from Vienna, VA
November 17, 2018
Getting this car back in jun of 2016 as a brand new lease from BMW of Fairfax, I've been in the service department almost every 2 weeks. I had an accident due to a brake failure, the A/C broke down after 3 weeks of picking up the car, and so far the dealership has changed 4 set of the whole brake system. NOT A RELIABLE CAR AT ALL. Looks are good, Quality is HORRIBLE?!
On a whim my wife and I went searching for a BMW 535 to replace our SUV. We went to BMW of Visalia with a few ideas of what we wanted and oddly enough found the exact car we were looking for. We were greeted, no pounced upon, by Shayne Roberts. He was not pushy at all, very knowledgeable and friendly. It never felt like he was trying to sell us a car. He was there to answer all of our questions and to guide us in the right direction. Throughout our experience, we met several of the staff along the way and everyone was helpful and very professional. Overall, my wife and I are extremely happy with our purchase, the price we paid and the excellent customer service we received. Having had bad experiences at other dealerships, it was a pleasant and welcomed surprise. We will definitely remain customers of BMW of Visalia. Thanks again Shayne!!
The best BMW I've owned, this is the eighth.
by Bronte from Borden UK
November 2, 2018
Can't fault it any way, lovely to drive, must have, variable damping, head up display,up graded sound system, just like sitting in the orchestra pit
BMW enthusiastic here: when you drive a bmw you will not drive any other basically you will be picky the brand is given its name (The ultimate driving machine) anyways I want to share my purchase experience at Visalia bmw I was in the market for another bmw in the house hold for my wife came across a 328i estoril blue with M package and all the bell and whistle: after doing some research from dealer to dealer by email and text! shayne Ed and mike Castro surroz owner was very inform during the whole process from the beginning to the end. especially from out of town purchase we did everything by email and text came to agreement and having all the documents overnighted and completed. Shayne even drove the car physical deliver to our house to surprise my wife also a big red ribbon came with it. Thanks again shayne and the sale team at Visalia I just wanna say Great job! They are professional friendly team member without feeling pressure if you buy or not, would recommend to anyone in town or out of town purchase.
The most comfortable car I have owned.
by My lovely Beemer (BMW) from Los Angeles, CA
January 14, 2019
I got in love with this car, when I drove the same model, as a loaner car to San Diego. This is the most comfortable I have ever been driving a car on a long trip. The car has plenty of room to relax your legs specially on long trips. It has a double compartment in the trunk where you can fit extra luggage. I really love this car.
Ed and Shanye were both excellent and professional during the beginning to end of my great experience with purchasing my third BMW! I could have asked for a better buying experience! I was greet very professionally from Vic Surroz the owner to Mike Castro, Fred in finance along with Rick! I.'m thrilled with my new purchase and would recommend BMW of Visalia to all my family and friends! Thank you to the BMW of Visalia family! You all made my buying experience on of a lifetime!
Have only had the car for a couple months.
by Ohreally from Rome, NY
December 22, 2018
I have only had the car for a couple of months so don't have a lot of experience with it. Car seems reliable. Handles corners like no other car I have owned. Starting to go from a complete stop seems different from other vehicles but think its something I just need to get used to. The information screen lacks compared to other vehicles but is still good. So far we are happy with the car. Love the gas mileage. We do mostly city driving and are getting an average of 25MPGs.
I went into Will Teisiera on June 9 looking for a new car. Frank was quick, friendly, and got me the best deal on my new Ford Edge! I have now had my new car for two weeks and LOVE IT! Thank you Frank for your seemless service and thank you Will Teisiera for your selection of vehicles. We will be back!
by E. from NY
November 24, 2018
If you need a small car with basic features - no camera, no park assist, no alarm, manually adjusted seats - this one is for you.
I absolutely love my BMW 335i Hardtop Convertible! BMW of Visalia was my car dealership of choice for multiple reasons. This is my third purchase with BMW I have always had nothing less than the ultimate professionalism from the sale personals ( Shanye and Ed), management team (Rick, Vick) service dept and finances dept.. I received excellent service from beginning to end. I continue to have check in's from Shayne Roberts and Ed making sure I am completely happy and enjoying my BMW "The ultimate driving machine." I couldn't be more thrilled with my BMW! I would definitely recommend BMW of Visalia to all my friends and actually already have because of the consistency of their professionalism. Steve Mayfield in service is excellent as well. Thank you everyone for the awesome experience in getting another quality BMW that I just love.
by TRAMhoman from Arizona
January 12, 2019
BMW makes a great product. What many may not know is they loose value at an incredible rate. I purchased a used X1 last month. This one is 3yrs old had 21k miles and was priced at 22k. The list price only three years ago was 49k. While someone else took the depreciation hit I was able to take advantage of the loss and get a great value. I am averaging 30mpg and it’s fun to drive. Has all the bells and whistles of 2015 model year. I will say the back seat leg room is the only real complaint but with that being said it’s the smallest X series so that’s to be expected
I highly recommend anyone looking for an awesome value to look at this model as well as any other model. You will not be disappointed with car or the value of one when purchasing one that is 3-4years old. Again BMW makes a great product. This is our third BMW and they have all made it comfortably past 100k with only routine scheduled maintenance and the usual repairs/replacement of wear items. Brake,tires,wipers
The 328i is an excellent all around vehicle. From the exterior to the interior there isn't one feature of this car that will disappoint. This car handles like a fine tuned machine. BMW's are for road enthusiasts and I recommend this car.
This is my 3rd BMW. I had a 3 and 7 series before. This car have great MPG . I do so much city driving that i was happy to hear of it's 4 cylinder twin turbo engine . It has the quickness I need without guzzling gas. So many things this car can do , I will take while to figure them out(and i mean that in a good way)
Honestly I was a bit skeptical at first since reading all the other reviews made them seem a bit rude, but honestly that was not the case. They were very welcoming and respectful they don't pressure you to buy or to do a loan application like every other car dealership I visited and above all else they are willing to work with you and your situation. thank you very much to the kind staff at auto natix! Will definitely be refferinf friends and family.
Beautiful convertible in and out-avoid potholes
by E93 Fan from Marlboro, NJ
November 5, 2018
Space Grey with M-Sport aerodynamic kit and v-spoke rims on the outside caught my attention in the dealership right away. Gorgeous Coral Red Dakota leather, aluminum hexagon trim and 18 inch low profile run flat summer tires added to the package. As far as performance, tires and suspension grip so well with the M-Sport options that I never felt as confident taking corners as I have before. Really communicative road feel and cornering that allows you to accelerate through the turn is exhilarating. As far as comfort, New Jersey roads make it a little rough on your nerves as I have learned with 3 tires replaced due to sidewall blowout. As a daily commuter, the power of the Q1 release of this 2012 328i (Q1 was still a 2011) V6 SULEV engine combined with beautiful styling, that only BMW has to offer, makes you forget that potholes are not your friend. With the top down and the Harmon Kardon surround sound system turned up to ear splitting but pure sound levels, the workday just melts away. Great first BMW and I doubt this will be my last unless I retire in NJ.
So I am a first time buyer and I wanted to get a car by myself but really didn’t know where to start. I’ve been to a couple dealers and I just did not feel comfortable. I then went to Auto Natix and that’s where I met Sam. He really made me feel comfortable and explained everything to me, even what to look for in cars mechanically. I got approved for their first time buyers program and drove off in my new (used lol) car. Thank you Sam soooo much!!
Reliable and fun to drive
by Aremmy from Indiana
August 22, 2018
I love how my BMW drives and handles. I have drove over 40k miles in 2 years and we have not had any issues. Great car!
Been driving the car for a few days now and fall in love with it the more I drive it! I love the Parking assist! Its CRAZY what technology can do nowadays haha!
Overall, very comfortable! I wish they made back window a but wider and I’m not to fond of where they placed cupholders but other than that, no major complaints!
First time I purchased a car from Certified Select Motors. Will not be the last. No pushy salesman here. Simple honest advice. So many cars to chose from. You won't be disappointed! Friendly, passionate staff. Thanks.
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