Been to several dealers there's a handful of dealships that I would consider doing business with and now this one I will add to the list. In my experience with magic city of Roanoke wether you close the deal or not they are willing to communicate and try to earn your business.
Very comfortable car and luxurious!
by RandyR from Spencerville, Ohio
December 19, 2018
We just purchased this car and really love it. Comfort, style and classy! I would recommend this car to anyone. A little pricey but seems worth the money.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Great road trip car
by Colorado from Mount Joy, pa
November 1, 2018
Very comfortable and good ride on cross country trips. The exterior and interior both look good. Plenty of room for passengers and luggage.
The navigation system is not good. Small screen, and not intuitive to program. Will only accept Mt not mount when that is in the name. Maps not up to date when new, expensive to update.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Love my Buick Enclave
by JoCoSTEVE from Overland Park, Kansas
November 29, 2018
Great car. Comfortable ride, lots of room, good appointments. Has been very reliable with no issues needing repair. I wish it got better mileage, it it does hold 7 passengers and is a large and heavy vehicle. So I can’t have everything!!!
We have bought at least 8 Hondas from Woodson Honda and have always been treated with friendliness and courtesy. The salesmen are helpful and work diligently to make us happy! The way we are treated is the reason we continue to go back. Honda is the brand we love and have never had any mechanical issues with our vehicles.
Purchased May 2018, with only 7,000 miles on it.
by rbul9750 from Lawrenceville, GA
December 20, 2018
The best riding vehicle we have ever owned! Because of its size it is a little rough on the gas mileage but I am willing to pay that for the ride and comfort!
From the beginning of purchasing our vehicle to service MidPoint is just top notch. Friendly, informative, factual, and just great customer service. I recommend them to anyone! And, most importantly, I love my vehicle.
Issues with air condition should be taken care of
by Smith so disappointed from Mission, texas
January 4, 2019
I bought this vehicle in south Texas will not mention the dealership which I would love to do. I started having problems with the air condition and researched and found out this should be a recall because there are many Buick Enclaves with the same issue and it’s a manufacture issue. I don’t understand why I should have to pay for a problem that tends to come from the manufacturer. This is a luxury car and should be treated as such from what I have experienced all questions a refered to the salesman where are all the other people finance managers where are they why won’t three let me talk to them? I really don’t expect an answer because we are considered nobody’s so unfortunate we are what makes you succeed in sales and we are treated after the sale as nothing even when we reach out there’s always an excuse.
I had the pleasure of Dealing with the team at the berglund used car on Williamson road last month. Walked away with a Jeep that my wife loves. A big shout out for Mike StClair for his help and kindness with my wife that doesn't speak English. Great job and thanks
Most stylish, comfortable & safe vehicle ever
by ?David ME Pizza lover? from Springville, New York
September 26, 2018
This vehicle has exceeded all of my needs. It is has lots of leg room, comfortable seats that cradle my lumbar region, and so many cool features! It has navigation, Bose 10 speaker sound system, and it integrated my iPhone! It rides smoothly and has a lot of safety features like lane deterrent, side and overhead air bags, back up assist camera, and prevents roll over! It is dark sapphire blue with black interior with leather ! Gorgeous inside and out!!! Absolutely love this SUV!!!
Loved this delership and everyone you walk by was very nice, Katrinia my salsperson did a great job, For a couple of daya I was a little worried until i check reviews on the car I bought and check ratings against other vechicle. I then felt good about buying this car and I love driving it. Its so beautiful
Great vehicle for traveling
by Teebucket1313 from Sparta Wi.
July 3, 2018
This vehicle is very comfortable, good ride and handling. GPM are kinda low, about 19 MPG. The V6 is under powered. Lots of room. We have AWD and it gets around really well in the snow.
Jim Walker is a true professional and a pleasure to work...
by Frankinspace from DealerRater.com
November 30, 2018
Jim Walker is a true professional and a pleasure to work with. We are having a very positive experience. Jim went "above and beyond" to get us exactly what we wanted. I will definitely be back next time I buy a car because of how well Jim treated me.
Great customer service!
by Sibyl Roe from West Hempstead
December 23, 2018
Straight forward genuine service according to customer needs and requirements. There is nothing that comes to mind that was done wrongly. Great service. Keep it up!
Wes was very friendly right from the start. He met us on the lot with a smile, didn't hesitate to get a tag so we could test drive the vehicle. There was no pressure from him at all to buy the vehicle. Once we made our decision to buy , he was fast to get our offer in and approved. He didn't hesitate to help remove our toolbox from our truck,and didn't mind getting his hands dirty in doing so.
Expensive engine problems
by Nick810 from Swartz Creek
October 15, 2018
The interior is very comfortable. The the timing chain and head gaskets are an expensive issue if you have to have a shop do the work. I wouldn't buy the vehicle again unless someone already had the work previously done. After buying the vehicle it cost another $2,500 to have the engine work done. But once the engine work was finished the car runs awesome.
The staff here are best in their field in car sales and part knowledge. Best selection for buying a repairable car, truck , suv .
Best comfort for a family of seven!!
by Stevenc08 from Bellingham, Washington
November 9, 2018
I love the duel sunroof to the back seat bucket seats. The sound cancellation from the exterior sounds is remarkably impressive. The drivetrain feels smooth and the transmission is flawless. Love this Buick Enclave. Soon going to upgrade to a newer one.
From the time I agreed to buy the vehicle to the time the vehicle was ready, was two months. But if you can handle that, I have nothing buy good things to say. I got a great vehicle, at 30% less than the blue book value, repairs included.
I'm thrilled with my vehicle, and I'm happy to wait a couple months in order to save several thousand dollars! If you don't need the vehicle immediately, I wouldn't go anywhere else.
Too many engine problems
by Lolo from Dolton illinos
October 20, 2018
Had to replace timing chain problem with liftgate air condition not getting cold suspencion problem i think the 2010 encla ve stinks i will never buy another enclave
I have purchased five different vehicles for my family over the years, most of which being repairable vehicles, but my daughter's was a running & driving trade in. With every vehicle I've purchased from George, it's been a smooth process of finding exactly what we were looking for, including parts and labor, within a reasonable time frame and our budget. I continuously refer friends and family to East Coast Auto Source for their parts and vehicle purchases.
by Mr Wonderful from Near Madison WI
December 29, 2018
Very comfortable vehicle but it is going to be a major drain on your free cash. Had the transmission rebuilt at 93K. Very comfy but I don't trust it to drive out of towns since it is a mechanical xxx.
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