Glenn at Brickners went out of his way to hep us purchase a new vehicle. I would give him personally 5 stars!
Great family company.
All employees very friendly.
Brickner's in Wausau, WI is a great place to do business with!
Comfy but not mechanically reliable
by William from Germantown MD
January 1, 2019
I bought this car used at 60k miles. Its comfy, but I have had three major mechanical issues with it. Each issue costing me about $2,000.
I love the duel sunroof to the back seat bucket seats. The sound cancellation from the exterior sounds is remarkably impressive. The drivetrain feels smooth and the transmission is flawless. Love this Buick Enclave. Soon going to upgrade to a newer one.
Every one at Neville motors are very helpful. Fred our salesman was very informative from the start to the sale. Fred went thru everything with us. Thank you all for a great experience.
a large vehicle that is thirsty
by Don from FONTHILL
December 23, 2018
I bought the loaded Enclave used, with 110,000 km. The alternator died the first year of my ownership; thankfully, It was replaced under warranty (an $850 job). The Enclave is a big vehicle, with three row seating (the third row being quite tight). I actually moved a full-size refrigerator in this vehicle, and towed my 20 foot boat regularly. I had a number of issues with the Enclave during my ownership (I traded it with 225,000 km after four years). The a/c system needed an expensive repair, and the a/c accuators needed replacement (I did the job myself). Had to strip off the driver side door skin to fix a problem. But the biggest problem was the gas mileage. I averaged about 17 litres per 100 km on the computer (16.6 miles per imperial gallon, 13.4 miles per US gallon).
Neuville Motors in Waupaca was a pleasure to work with from the first time I walked in the door. They walked me thru different options, answered any questions I had, and were not pushy at all. While we were working on purchasing the vehicle, the entire sales team and reception staff took time to interact with our children and help keep them entertained. Jeff was very friendly and outgoing throughout the entire process. My truck looked amazing when I picked up inside and out; their detail person does great work. I have had a couple of questions since getting the truck and every time they have surpassed my expectations for customer service.
My wife and I drove around to several different dealerships from Appleton to Sheboygan, and no one else compared to the service we received from Neuville. It shows that they are a family oriented company, looking to earn a customer and not just a sale. I will be recommending them to family and friends and am very happy I choose to buy from Neuville Motors.
Great customer service!
by Sibyl Roe from West Hempstead
December 23, 2018
Straight forward genuine service according to customer needs and requirements. There is nothing that comes to mind that was done wrongly. Great service. Keep it up!
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