No complaints, all praise and compliments! I admire carmax business model, and them having a no negotiation rule is a beautiful thing. Ray was my consultant and we sold our 2012 forte to buy an suv. Message me if you have any questions and I will answer them.
Ron, my service advisor is terrific. Goes above and beyond what is necessary and is always there to help with all my needs
I will continue to visit the dealership because of you for all my car needs
My husband Paul and I recently purchased a '06 Saturn ION from CarMax in Kearney Mesa. We were greeted with friendly and professional service. The purchase went smoothly and we are happy with our Saturn Ion.
Mark was my salesperson. He was knowledgeable and did not give me the "car salesman" feeling. He listens and pays attention to your remarks. I was very satisfied with the buying experience. Hertz gives great deals on those used cars, I did not even negotiate. The facility is comfortable but looks like a trailer with AC that does not need to be blasting! While the finance guy (bought my car cash) was very nice and courteous, the buying process could be shorter. Although this is not due to Hertz's financial service, but to the number of documents we have to sign. I have to point out that it was much faster at Hertz than at my previous dealership. So to conclude, go there, buy it, and drive home.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Mario was very straight forward and took time to answer all the questions I had. His patience did not go unnoticed and I appreciate his willingness to work with me. Mario was very easy going and his enthusiasm made me feel comfortable with the decisions I made. I have been to several dealerships and Paradise was by far the best. I will definitely recommend people to this dealership and this salesman. Thank you Mario!!!!!
Chad is great... very professional and curteous. I was given options... my car issues were taken care of and I was conviniently given a loner so that I was able to go about my day. The car wash was icing on the cake.
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