Used 2018 Buick Encore for sale near Baltimore, MD

Rated quality of repairs as 3 because the work appears to have been successful. the real test will be whether it lasts a year or more. Rated facilities a 4 because last day of work the elevator was not working to the upper lounge.

Dearrell was a great salesman. Everything was good fast past. I highly recommend you buy a car from here. They will work with you and find the of your dreams.

I have never had a salesman like Kendrick Price,he was very Concern about my needs and willing to help me, I will Recommend Kendrick to everyone looking to buy a car.

I had to replace the water pump and the thermostat housing at only 30 thousand miles. Left me stranded at work all the water dumped out within minutes

Such a lovely experience! John, Angel, Moe, David & Marcos made it very easy for me. Very kind, understanding & not forceful! I can genuinely say it was a pleasant experience. The vehicle is perfect. Exceeded my expectations!

I have had mine for 5 years . The only issue is the trim peeling . It handles great in the snow here in the mountains colorado.

This was the upmost easiest, stress free experience I’ve ever had purchasing a vehicle!! Danni & Austin were phenomenal!! They made it so easy to enjoy car shopping which I’ve never had experience in the past!! These two guys are amazing @ what they do & I greatly highly appreciate & recommend them & this dealership!! My son was very impressed & highly satisfied with his purchase as a first time car buyer!! Thanks again to Danni & Austin, I want to be ya’lls bestie for life, we all left smiling & excited as well as very satisfied with the great customer service that was delivered, great job guy’s!! Be back soon for another purchase!! Blessings!!

I bought my car from Ritchey Cadillac. The service was great. I was treated like family. Bruce the service manager to Larry Kelly GM, has the best team. They always handles all my issues with the best customer service.

Cameron came to house yesterday for a mobile service, as always he was a very knowledgeable professional. He explained what was needed and most important WHY!!! Parks Ford Mobile Service is a great addition to their service dept. I would also note that Donna back in the dealership is great keeping you informed on your appointment and on the day of the appointment the ETA.

I purchased this vehicle used with only 17,000 miles on it. It is by far the best vehicle I have ever owed. It is a compact SUV but that's what I wanted so it's perfect for me. The only complaint I have is the mileage. My Chevy Malibu got much better gas mileage but this Buick is everything I ever wanted with all the gadgets and things it has.

Scheduling service was a breeze! Great value on the repair. No upsell pressure! Get all my service here. Highly recommend El Cajon for factory service.

Jose was very good and payed attention to our needs and was very kind and honest about what we could do and what would be our best options

Regina was extremely helpful in the buying process. I'm very happy with the service.

The dealership was veery responsive. Called and texted me almost immediately. I didn't follow up because of a bad Carfax report on the car.

I had inquired on a few cars... It's all about timing and I found two cars I liked. I worked with the salesperson prior to coming into the dealership so we had a pretty clear understanding. I also prequalified. Then, I came by and Tony treated me respectfully and answered my numerous questions. In the end, I like my purchase and would probably return to this dealership if a different car was needed OR when I need service.

I just recently had the pleasure for the third time turning in a Lease and getting a new one.. my sales Associate Michael was extremely helpful and knowledgeable about my new HRV. I personally feel that Michael went above and beyond for what is expected in the process for the day I picked up my car. When it’s time for me to get another car. I hope Michael will be my sales associate at Honda North.

My sales representative took all the time needed to thoroughly explain all of the new systems including the new Honda APP. He also took the time to pair my phone with my new Ridgeline. Great Help.

I wanted to say Thank you to Ron Susi at Toyota Direct…He went above and beyond to help us purchase our new 2025 Tacoma TRD Sport.

I had an excellent experience at this dealership! Though it took a few hours, which buying a car normally will, my sales person, Evans, made sure that I had snacks and water if I needed them. As a first time buyer, they helped me through the process and got me the best deal. I was able to go home with a brand new car! They explain everything so well. Special shoutout to Evans, he did a great job and was very helpful! I definitely recommend!

I have driven Acura's for years and this is my first Hyundai. The service at Matthews Hyundai in Greece is far superior (thanks TODD!!) to all my experiences with my Acura's. My next vehicle will DEFINITELY be from Matthews Hyundai in Greece---------because of the service department!!.

Excellent service and timeliness. Service advisor, Travis Liddington, was very knowledgeable and helpful. Would definitely return.

I was looking for information about the vehicle I got all the information I needed very knowledgeable

We recently purchased a new and a used cars. The salesman, Pat Duke, was amazing! He was (and has been, with past purchases) a no pressure, and extremely knowledgeable salesman! He handled everything (running support and interference) from the moment we walked into the show room. Pat worked tirelessly both in and on his day off, making calls and texts, making sure that we were attended to and taken care of. Because of Pat Duke, we will continue working with him at Romeo Chevrolet.

From check-in to completion of required service I was treated with courtesy professionalism and that my time was important My vehicle required a road accident covered tire service and the shop was extremely efficient in ensuring both the tire and the ability to install it did not waste my time