This is our third vehicle we have bought from this dealership and have always had great experiences. We had car trouble 3 days after purchasing our vehicle. We were able to contact Frank and he put us in touch with the right people and got us taken care of even though it was 8 at night. We were towed and given a rental to continue with our trip. The sales managers and Don went above and beyond to get us taken care of and to make sure our vehicle was fixed and taken care of. Don kept in touch with us daily to let us know the status of our repairs and it was a big relief knowing we were being taken care of while out of town. The only downfall of this was of course the vehicle trouble but also the sales process. Our salesman Paulino kept having to ask my husband what his name was and the overall experience with him was not what we have experienced in the past. When we had the car trouble everyone was very apologetic and went out of their way to help us, the only response we received from the guy who sold us the vehicle was "Oh, well that's nothing I can control". We will continue to purchase future vehicles from this dealership and I recommend to anyone purchasing a vehicle to always ask for Frank!
Best value car for price
by Pepa Dan from Lithia,Fl
November 24, 2018
Exceeded all my needs and expectations.This is my second lease of the Encore and I will likely get a third when my lease is up.
The service department is the best ever!!! Friendly advisors, work is done quickly and accurately.. I recently purchased a brand new 2018 GMC Sierra and the sales team is just as awesome as the service department. Will definitely be returning for all my vehicle needs on not only my GMC but my Chevy as well!
It is worth its weight in gold.
by Nancy B from Syracuse,NY
January 5, 2019
This car is great on gas interior is nice could be a little more classy. After all it’s a Buick. This vehicle is great on the road handles very well. I love it..
Rocky was quick to get the Tahoe in for repair/replacement of A/C condenser and look for recalls. Tahoe was ready the same day.
Most loved vehicle I have ever owned
by Go Granny Go from AB
December 21, 2018
This car is so quiet running. Rides awesome. Highway and country driving is great. I would most definitely would buy another Encore. Prefect for everyday, city driving!
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