Absolutely the very best, most awesome, buying experience on the planet, EVER! These folks know how to let the process breathe...no PUSH, no PULL, NO BULL. Our sales guy Nick is as professional as they come without being a "salesman", very relate-able and honest. Understand we were out and about doing some Black Friday shopping without really needing anything. We stopped in to do a few test drives as this dealership had all 3 sedans we were considering (Cadillac, Lincoln and Buick) to purchase NEXT YEAR, not this year. After looking they didn't have (on the lot) the Buick LaCrosse with the large moonroof or sunroof...which ever its called. Nick said they had one in the wash bay.....BOOM...test drive done!!! My husband and I love this vehicle and were extremely excited that we made an offer and it was done!! Their finance guy Alex is the ONLY finance guy you will ever want to work on your half in these situations....totally and completely painless!! IF you are in the market for a domestic certified used vehicle, go here----you will NOT regret it!
I left my Chevrolet Impala with my certified to diagnose an electrical issue. Ross worked tirelessly tracking down the electrical problem. He was able to find and correct the problem. A huge thank you to Larry Ryan and Ross Dobben for taking care of my problem.
I gave this place a perfect score because Roy van liere stepped up to the plate and made my car shopping experience the best I have had from anyone out there. Roy went above and beyond the call and answered every question I had quickly and he never left me hanging. He worked with me for weeks and never gave up trying to help me find the perfect vehicle. I can say with confidence that Roy is a role model employee that sets the bar higher than anyone I have worked with. Thanks again Roy! You have won my current and future business.
If you need a car, visit John at My Certified Pre Owned
by Norton Shores Glo from DealerRater.com
November 7, 2018
This is a fine establishment from the moment you walk in the door until you drive out in your new car. They are knowledgeable, efficient and friendly. They went above and beyond to make certain we were able to get the car we wanted.
I stopped in to get some maintenance done on my 09 wrangler and ended up driving away in a new Cherokee trail hawk. I love it. They also did a awesome job on my wrangler. Thank you Ben. And Tim .and Ryan in service thank you for working with me getting my wrangler done fast.
I scheduled tire rotation, oil change, service maintenance, & maintenance review for steering wheel & column that locked up when it was 13 degrees. The Tech was thorough and professional, except he did not replace steering problem he couldn't diagnose problem because car was warm and the outside temp was warm. Two days after the scheduled maintenance it was cold outside again, and the steering wheel locked up again, but has not locked up a second time yet.
Only place to buy and service vehicles. Great service staff - Austin and Mark are great to work with when scheduling appointments; staff service my car in timely manner; and salesman - Phil Currie is honest and very helpful.
My husband & I had been looking for a SUV and saw a Chevy Tahoe at Xtreme on a Sunday afternoon. I had sent a email requesting more information and heard back first thing Monday morning. Our questions were answered and we set up a time to test drive. While we were there we noticed one spot that we asked about. With not hesitation Laura said they could get it into the body shop to be corrected either before we picked it up or they could schedule something later if we wanted to take it home sooner. I was working out of town for work so they ended up getting it into the body shop the next day. While I was out of town I was sent pictures of the body work and we picked it up that weekend! It's the perfect vehicle and the process was seamless! We will definitely be recommending Xtreme to family & friends! :)
I had been to 3 or 4 lots prior to coming to Xtreme and never felt comfortable with any of the staff or managers. Brian and Laura at Xtreme were different. They actually listened to our concerns and found the perfect truck for our needs. We always name our vehicles and have decided to name our Big Blue Dodge Dakota Ram Horn......Laura. Sorry Brian. Find us that Honda or Toyota for Jill and we will name it after you.
Xcellant eXperience. Thank you!!
I found the perfect lifted Ford F-150 on their website. I called and asked if I could come and see it the next day. I arrived early the next morning right when they opened and they had it waiting for me out front ready to go. They told me to take it for a test drive for however long I wanted. I fell in love with the truck...after that everything was just so simple for the buying process. I was out the door and on my way home with no issues. I highly recommend buying anything from this dealership, you will not be disappointed! Thank you!
John Kaminski was extremely helpful from the first time I was in to just even look at options for a truck that I did not expect to get until further down the road but within a a month or two I found I needed a new vehicle sooner than expected. He was great with helping find a truck and opened me up to options I had never even considered before. He was able to set me up with new tires and extra after waiting a week for a sensor to be repaired (the wait was not their fault it was out sourced places issue). He helped make sure my sister who referred me got her referral money and was cool to just talk with about things we had in common and I will be coming to see him for my next vehicle as well. I should note Matt was very helpful in John's absence on one day inparticular.
Bart gave great costomer service and has a great personality for selling cars. loved buying my jeep through him. i reccomend asking for Bart :)
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